Transportation Operations Manager Jobs in Dover, NH

Benefits:

• Short-Term Leave of Absence
• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Dental Insurance
• Free food & snacks
• Health insurance
• Signing bonus
• Vision insurance

About the Role:

A Transport Monitor works on a transport vehicle to provide safe transportation to occupants. Their primary job duties are to help riders on and off the transport vehicles, supervise them during transport, and transfer them to the correct parents or guardians. Transport Monitors supervise and support riders with disabilities and/or special needs.

A good Transport Monitor enjoys working with diverse types of people. Although the job's central aspect is ensuring riders' safety, it also involves establishing good relationships with them and their loved ones. A transport monitor is essential in following proper vehicle safety lessons, including seatbelt safety and keeping riders seated while driving. They also help solve problems and disputes if they arise and must remain alert for any issues. A good bus monitor needs to sense issues, create solutions, and get support when needed.

Responsibilities:

• Support Riders on their journey with us, making sure their safety and needs are prioritized
• Demonstrate ability to conduct emergency bus evacuation procedures.
• Maintain knowledge of first-aid procedures; dispatch emergency services for serious situations.
• Provide appropriate intervention in conflict situations according to ISS standards; notify the principal or office when necessary.
• Charter school transportation
• Fill out required daily forms to maintain accurate Company Documentation & Standards

Requirements:

• Ability to work Monday - Friday from 6:00 am to 5:00 pm.
• Variable hours (20 - 40) per week are available.
• Maintain a professional appearance every day. Wearing company uniform and required ID tags.
• Consistent Attendance
• Maintain a professional demeanor at all times. Showing a positive attitude, being ethical, and respecting your managers, colleagues, and clients.
• Pass and maintain a CPR certification.

Pay:

• $19.25/ hour

What's in it for you?

• A position with Home Base Transportation will give you valuable insight and experience as you further your career.
• Huge growth opportunities.
• Being a part of a welcoming and diverse team.
• Employer-sponsored Health, Dental, and Vision Insurance
• Paid time off

*Home Base Transportation LLC is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

A Letter from our CEO

My journey into this industry was a long time in the making. My husband and I have neurodivergent children who are now all adults. Our two youngest children both required early intervention services from a very early age. Our son could utilize the transportation services for special needs students from when he was (3) three years old. This service provided him transportation through high school; now, he works for the company that used to transport him as a monitor.

On the other hand, our daughter was unable to use this service due to her overwhelming generalized anxiety. We would have to attend school with her at the beginning of her educational journey. I chose to stay home with them to ensure they got the help they required.

My stay-at-home journey lasted for over 15 years...re-entering the workforce was scary, to say the least. Little did I know that my journey would eventually become my passion. I started as a bus driver for the same special needs transportation service my son rode with. After a year of driving, I realized I had more to offer within the industry. A scheduling opportunity opened up in the office, and I jumped at the chance to do it.

What started as a small job in the office became so much more; I worked my way up to Scheduling Manager in a few short years. I loved what I was doing and the people I worked with; however, I always knew I was meant to do something more. I left that company in October of 2021 to move on to become an Operations Manager for a smaller transportation company. Unfortunately, that did not work out as I intended, and we parted ways in April this year.

So, the journey began to follow my passion and start my own transportation business. I have seen all sides of the transportation industry from the perspective of a driver, monitor, manager, and operations manager. Most importantly, I saw it through the eyes of a parent. I have worked for the most significant special needs transportation provider and one of the smallest. I made a name for myself with this community's local school districts, teachers, and parents.

Our Mission and Vision

Vision: Unmatched service, ensuring that every client we transport knows they are special and unique.

Mission: To provide safe and cost-efficient transportation to the special needs population with drivers and monitors who are passionate about our clientele. We understand that safety, consistency, and reliability are paramount when serving this community.

Core Values:

• Consider honesty as the key to a business's trustworthiness and integrity.
• Always do the right thing for those we transport.
• Perform all work with the highest level of excellence and safety in mind.

Please Note: This is an evergreen position, meaning we accept applications on a rolling basis to maintain a strong candidate pool. While you may not receive an immediate response, we sincerely appreciate your interest and will reach out directly if your qualifications align with an upcoming need.

Must pass a comprehensive background check and drug screening.