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Transit Support Specialist Jobs (NOW HIRING)

HDR

Area Transit Practice Leader

Dallas, TX · On-site

... specialists across disciplines to solve complex mobility challenges with innovation, technical ... Service areas will include transit planning, funding support, corridor and feasibility studies ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist Onsite- Pittsburgh Company Overview: We are the fastest growing health ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now Pittsburgh, PA Company Overview: We are the fastest ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist Onsite- Pittsburgh Company Overview: We are the fastest growing health ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh Pittsburgh, PA ... Pre-tax transit benefits and free onsite parking * Free shuttle service

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Transit Support Specialist information

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$45

How much do transit support specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for transit support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a transit support specialist?

Transit Support Specialists are professionals who provide operational, administrative, and customer service support within public transportation systems. Their responsibilities often include assisting passengers, coordinating schedules, handling inquiries and complaints, and supporting the smooth functioning of transit services. They may also be involved in data entry, fare processing, and ensuring that transit policies are followed. The role is essential in helping transit agencies deliver reliable and efficient services to the public.

What are the key skills and qualifications needed to thrive as a transit support specialist?

To thrive as a Transit Support Specialist, you need knowledge of public transit operations, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with transit management software, scheduling systems, and basic computer applications is often required. Strong communication, customer service, and teamwork abilities help you effectively assist passengers and coordinate with colleagues. These skills ensure efficient transit operations, positive rider experiences, and smooth handling of service issues.

What are some common challenges faced by transit support specialists, and how can they be effectively managed on the job?

Transit Support Specialists often encounter challenges such as managing high volumes of customer inquiries during peak hours, coordinating efficiently with drivers and dispatch teams, and troubleshooting unexpected service disruptions. Effective communication, strong organizational skills, and a calm demeanor are crucial for handling these situations. Utilizing transit management software and maintaining clear lines of communication with both passengers and transit staff can help ensure smooth operations and timely resolutions. Proactively staying informed about service updates and being adaptable to changing conditions also contributes to success in this role.

What are popular job titles related to Transit Support Specialist jobs?

For Transit Support Specialist jobs, the most frequently searched job titles are:

Transit Support Specialist jobs near you
Infographic showing various Transit Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Customer Support Specialist

Chesterfield, MO • On-site

Hire Velocity, LLC
Human Resource Programs Administration • 51 - 200 employees
Learn more about Hire Velocity, LLCexternal

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 hours ago

Job description

We have a great opportunity for a Customer (Patient) Support Specialist in Chesterfield, MO
This is an on-site position
Company Overview:
We are the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You'll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
Compensation: $19-$21 hour
What You'll Do
  • Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
  • Conduct outbound outreach to support patients in completing key steps in their prescription journey
  • Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
  • Assist with insurance verification, benefits coordination, and financial assistance programs
  • Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
  • Research and resolve patient issues using internal tools and resources
  • Accurately document all interactions and key insights to ensure a seamless patient experience
  • Meet and exceed performance goals related to quality, productivity, and patient satisfaction
  • Identify trends or gaps in the patient experience and share feedback to improve processes and products
  • Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
  • Continuously learn and adapt to new products, workflows, and program updates
Qualifications
  • High school diploma or GED required
  • Those with a passion for helping others are welcome; prior customer service experience in retail, call center, or other customer-facing environments is a plus
  • Strong communication skills (verbal and written)
  • Comfortable using technology and learning new systems quickly
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Curious, adaptable, and eager to learn
  • Self-starter with a strong sense of ownership and accountability
  • Passion for helping others and delivering high-quality patient care
  • Ability to work collaboratively across teams
Location & Schedule
  • Full-time, hourly role
  • 400 S Woods Mill RD, Chesterfield, MO
  • Multiple scheduling options available, including 4-day workweeks
  • Shifts scheduled between Monday-Friday, 7:00 AM - 7:00 PM CST
  • Rotating Saturday shifts (8:00 AM - 4:00 PM CST)
  • Schedules may evolve based on business needs
Benefits
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Daily meal stipend (onsite)
  • Free shuttle service and onsite parking
  • Pre-tax transit benefits
Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004

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