Transgender Friendly Jobs in Decatur, GA (NOW HIRING)

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

As a warm and welcoming Host/Hostess, you are the first point of contact for our guests and play a key role in setting the tone for their dining experience. Your friendly demeanor, attention to detail, and ability to manage reservations and guest flow contribute to a seamless and memorable visit that reflects the excellence of our brand.

Who You Are:

• Guest-Focused Communicator: You greet guests with genuine warmth and professionalism, making them feel welcome from the moment they arrive.

• Organized and Attentive: You manage reservations, waitlists, and seating charts with precision, ensuring smooth service and minimal wait times.

• Calm Under Pressure: You remain composed and courteous during busy periods, handling guest inquiries and concerns with grace.

• Team-Oriented: You collaborate closely with servers, managers, and kitchen staff to ensure efficient operations and exceptional guest experiences.

• Adaptable and Positive: You thrive in dynamic environments and bring a can-do attitude to every shift.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

• Greet guests warmly and professionally upon arrival.

• Manage reservations, walk-ins, and waitlists using the hotel's reservation system.

• Escort guests to their tables and provide menus.

• Communicate estimated wait times and accommodate special seating requests when possible.

• Maintain cleanliness and organization of the host stand and entrance area.

• Answer phone calls and assist with inquiries regarding hours, menus, and reservations.

• Coordinate with servers and managers to ensure timely seating and guest satisfaction.

• Monitor dining room flow and adjust seating plans as needed.

• Assist with guest recovery and resolve minor concerns with empathy and professionalism.

• Follow all hotel policies and procedures to ensure a safe and welcoming environment.

• Regular and reliable attendance in conformance with company standards.

• Perform other duties as assigned.

Your Qualifications Include:

• Previous experience in hospitality, customer service, or restaurant hosting preferred.

• Strong communication and interpersonal skills.

• Ability to multitask and remain calm in a fast-paced environment.

• Professional appearance and demeanor.

• Familiarity with reservation systems and basic computer skills.

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

• Physical ability to stand for extended periods and move throughout the restaurant.