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Transcom Jobs in O Fallon, IL (NOW HIRING)

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Transcom information

See O Fallon, IL salary details

$10.3K

$70.3K

$127.8K

How much do transcom jobs pay per year?

As of Aug 9, 2026, the average yearly pay for transcom in O'Fallon, IL is $70,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $93,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Transcom position, and why are they important?

To thrive in a Transcom role, strong communication skills, problem-solving abilities, and proficiency in customer service are essential, often requiring a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and multi-channel support tools is highly valued, along with any customer service certifications. Outstanding patience, adaptability, and a positive attitude help team members excel in high-volume, client-focused environments. These skills ensure efficient resolution of customer inquiries, satisfaction, and support for organizational service standards.

Is Transcom a good company to work for?

Transcom is a global customer experience company that offers roles in customer service and technical support. Employees often work in call center environments, with opportunities for remote work and skill development. The company's reputation varies by location and role, so researching specific office reviews can provide more insight.

What is a Transcom?

A Transcom job typically refers to a position at Transcom, a global company specializing in customer service, technical support, and sales solutions. Employees work in roles such as customer service representatives, tech support agents, and back-office support. These jobs can be remote or office-based and often require strong communication skills, problem-solving abilities, and a customer-focused mindset. Transcom provides training and career growth opportunities, making it a good option for those looking to build experience in the customer service industry.

What does a typical day look like for someone working at Transcom?

A typical day at Transcom involves handling customer inquiries via phone, email, or live chat, resolving issues efficiently while maintaining a high level of professionalism. Team members often collaborate closely with peers and supervisors to troubleshoot complex problems and stay updated on new procedures or products. The role involves using specialized software to track cases and communicate with customers, as well as participating in ongoing training and team meetings. The dynamic, supportive work environment encourages continuous learning and personal growth, making it a great fit for motivated individuals who enjoy helping others.

Transcom jobs near you
Infographic showing various Transcom job openings in O'Fallon, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $70,325 per year, or $33.8 per hour.

Data Engineer - TRANSCOM

Agile Defense

Scott Air Force Base, IL

$130K - $155K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

About Agile Defense
 
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
 
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

Requisition #: 1755
Job Title: Data Engineer - TRANSCOM
Location: Scott AFB, IL
Clearance Level: Top Secret, Must Have Clearance to Start
Job Description
Agile Defense is seeking a Data Scientist / Engineer to support the design, development, and operational deployment of scalable, AI-enabled data solutions within the Department of Defense's CDAO ADA IR program. This role is part of a multidisciplinary team integrating advanced analytics, machine learning, and engineering practices into mission-critical environments at Combatant Commands.

You will help shape and deploy data pipelines, pre-processing workflows, feature engineering strategies, and machine learning services within secure, containerized environments. The ideal candidate brings a hybrid of statistical modeling fluency and hands-on software engineering expertise. You will collaborate closely with product managers, full-stack developers, platform engineers, and mission stakeholders to transform raw data into meaningful insights and decision-support tools.
 
This role requires strong technical communication skills, a collaborative mindset, and experience working in agile environments that value reproducibility, testing, and continuous delivery. Familiarity with cloud-based data platforms such as Databricks, Palantir, or AWS-native data services is highly preferred.
Education and Background
Typically has a Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field (masters degree preferred)., and 3+ years of experience in data engineering or software engineering, with demonstrated experience in designing and managing complex data pipelines., or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.
Years of Experience
3+ years
Required Skills
Experience with data visualization and storytelling using tools such as Palantir's MSS Workshop and Slate applications
Preferred Skills
  • 4+ years of experience in applied data science, Palantir Foundry development, or data pipeline development. 
  • Proficient in Python, SQL, and distributed data frameworks (e.g., Spark, Databricks, PySpark). 
  • Experience developing ML models from training to deployment using industry-standard tools and libraries (e.g., scikit-learn, TensorFlow, XGBoost). 
  • Familiarity with MLOps, API development, and secure cloud-based environments (e.g., AWS, Azure, Palantir Foundry). 
  • Strong understanding of data validation, model testing, and performance evaluation techniques. 
  • Excellent technical communication skills, with the ability to explain complex concepts to non-technical audiences.
Working Conditions
Must be able to work onsite at a SCIF
$130,000 - $155,000 a year
In addition, Agile Defense invests in its employees beyond just compensation.  Agile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections.
 
Our Core Values
 
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. 
 
What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.
 
  • Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
  • Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
  • Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
  • Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
  • Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
  • Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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