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Trainee Google Data Center Engineer Jobs in Minnesota

Our client is seeking a Data Center Operations Engineer to support the daily operations of a critical data center environment in. This individual will be responsible for ensuring reliability ...

Our network of 1,000+ field engineers operates globally, tackling the most complex deployments in ... Position Overview Introl is seeking experienced Data Center Technicians to join our team as hourly ...

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Coordinate with project managers, engineers, and other field crews. * Produce accurate and complete ...

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Coordinate with project managers, engineers, and other field crews. * Produce accurate and complete ...

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Coordinate with project managers, engineers, and other field crews. * Produce accurate and complete ...

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Coordinate with project managers, engineers, and other field crews. * Produce accurate and complete ...

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Coordinate with project managers, engineers, and other field crews. * Produce accurate and complete ...

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Trainee Google Data Center Engineer information

What is the difference between Trainee Google Data Center Engineer vs Data Center Technician?

AspectTrainee Google Data Center EngineerData Center Technician
Required CredentialsTypically pursuing or holding a relevant technical degree or certificationHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentGoogle data centers, collaborative and fast-pacedData center facilities, hands-on technical tasks
Employer & Industry UsageGoogle, tech industryVarious data center providers, IT and telecom industries
Common Search & ComparisonYesYes

The Trainee Google Data Center Engineer is an entry-level role focused on learning and supporting data center operations at Google, often requiring ongoing education. In contrast, a Data Center Technician performs hands-on maintenance and troubleshooting in data centers, usually with relevant certifications. Both roles are essential in data center management but differ in responsibilities and experience levels.

What are the most commonly searched types of Google Data Center Engineer jobs in Minnesota?

The most popular types of Google Data Center Engineer jobs in Minnesota are:

What are popular job titles related to Trainee Google Data Center Engineer jobs in Minnesota?

For Trainee Google Data Center Engineer jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Trainee Google Data Center Engineer jobs?

Cities in Minnesota with the most Trainee Google Data Center Engineer job openings:

Infographic showing various Trainee Google Data Center Engineer job openings in Minnesota as of July 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Contact Center Engineer

Ameriprise Financial

Minneapolis, MN • On-site

$120K - $147K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago


Ameriprise rating

7.7

Company rating: 7.7 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

105th of 154 rated financial services


Job description

About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Contact Center Engineer is responsible for the design, implementation, integration, and continual enhancement of enterprise contact center technologies. This role serves as a subject matter expert for Cisco Contact Center platforms, conversational AI solutions, voice biometrics and fraud detection, and related customer experience technologies.
Key Responsibilities
  • Design, implement, and support Cisco Contact Center solutions including Unified Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), Google Dialogflow CX, and Webex Contact Center.
  • Partner directly with business stakeholders to gather requirements, analyze customer experience needs, and translate business objectives into technical contact center solutions.
  • Design and implement IVR, self-service, routing, and customer engagement solutions utilizing Cisco contact center technologies, Google Dialogflow CX, and voice biometrics and fraud detection technologies.
  • Design, implement, and support conversational AI and deterministic routing solutions utilizing Google Dialogflow, Cisco AI Agent, or comparable conversational AI platforms.
  • Develop and maintain integrations between contact center platforms and enterprise systems, including CRM, authentication, customer data, fraud prevention, and third-party digital engagement solutions.
  • Collaborate with application development teams, architects, and vendors to design and deploy customer experience enhancements and contact center modernization initiatives.
  • Support migration and transformation efforts from traditional IVR technologies to AI-driven conversational experiences and intelligent virtual agents.
  • Deploy and optimize voice biometrics, fraud detection, authentication, and caller verification technologies for calling and contact center environments.
  • Participate in testing, validation, deployment planning, and production readiness activities for new contact center capabilities and enhancements.
  • Provide technical expertise across contact center technologies, IVR design, and customer experience best practices.

Required Qualifications
  • Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience.
  • 5+ years of experience supporting and engineering Cisco Contact Center solutions.
  • Strong hands-on experience with Cisco UCCE and/or PCCE environments.
  • Experience with Cisco Customer Voice Portal (CVP) and VXML-based IVR applications.
  • Experience with voice authentication, fraud detection, and voice biometrics platforms.
  • Experience with Webex Contact Center administration, implementation, or architecture.
  • Experience integrating contact center platforms and enterprise applications using REST APIs, JSON, authentication mechanisms, and related integration technologies.
  • Strong working knowledge of SQL for reporting, data analysis, troubleshooting, and validation of contact center and customer experience solutions.
  • Experience utilizing scripting and web technologies, including Python, PowerShell, JavaScript, and HTML, to support contact center automation, customization, administration, and operational efficiency initiatives.
  • Experience gathering business requirements and translating them into technical designs and deliverable solutions.
  • Hands-on experience with Google Dialogflow, Cisco AI Agent, or comparable conversational AI platforms.
  • Strong understanding of call routing strategies, self-service design, and customer journey optimization.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications
  • Experience designing and supporting enterprise contact center deployments.
  • Experience with Cisco Finesse and gadget creation and customization.
  • Experience integrating CRM platforms such as Salesforce or custom enterprise applications.
  • Familiarity with cloud contact center platforms and hybrid contact center architectures.

Base Pay Salary
The estimated base salary for this role is $120,000 - $147,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Technology
Line of Business
TECH Technology
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

What Ameriprise employees say

Pay

Benefits

Hours and flexibility

Workplace

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Ameriprise logo

About Ameriprise

Sourced by ZipRecruiter

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Industry

Funds, trusts and financial programs

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1894

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