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With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $68,773-$95,000. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

This position will follow a hybrid schedule with in-person days reporting to Denver International Airport.

The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field at least three days a week, and telecommute remotely at a designated workplace within the State of Colorado the remaining days. This policy is subject to change based on the needs of DEN operations.

Who We Are & What You'll Do

About DEN

Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world's busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4thbusiest airport in the U.S. and the world's 10thbusiest airport. DEN is Colorado's primary economic engine, generating $47.2 billion in annual economic impact for the state.At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.

We are currently seeking a Concessions Administration and Program Manager to join our team!

This Role will lead business operations administration - specifically in support of the SVP of Concessions - through championing oversight of expenditure contracts, office management, budget/program management, lead outreach and grand opening events, manage CORA requests, media, press release, and customer feedback inquiries, development and administration of SOPs, various existing and new pilot program initiatives, and lead workflow & process management (amongst other duties) within the Concessions division.

Key Responsibilities will include:

Business Operations Administration

• Serves as office manager for department
• Serves as support role for SVP of Concessions
• Manages and administers expenditure contracts.
• Serves as liaison between airport divisions, concessionaires, tenants, consultants, contractors, city agencies, and other stakeholders.
• Develops, implements, and maintains administrative processes, procedures, and operational workflows.
• Assists management with strategic initiatives, special projects, operational planning, and process improvement efforts.
• Maintains records, databases, dashboards, and information management systems.
• Prepares reports, presentations, executive summaries, correspondence, and briefing materials for management.
• Coordinates meetings, stakeholder engagement activities, and follow-up actions.
• Assists with budget tracking, procurement coordination, invoice processing, and operational documentation.

Contract Administration

• Administers concession agreements, permits, lease agreements, licenses, and related contractual documents.
• Monitors concessionaire compliance with contract requirements, operating standards, insurance requirements, reporting obligations, and performance metrics.
• Tracks contract milestones, critical deadlines, amendments, renewals, expirations, deliverables, and compliance requirements.
• Reviews concessionaire submissions for completeness and adherence to contractual requirements.
• Coordinates contract execution, amendments, assignments, terminations, and related administrative actions.
• Conducts compliance reviews and operational audits of concession agreements and supporting documentation.
• Investigates and resolves contract-related issues and compliance concerns.
• Assists in preparing notices, corrective action communications, contract correspondence, and compliance reports.
• Collaborates with legal, finance, risk management, procurement, project management, airport operations, and concession stakeholders regarding contract requirements.
• Supports concession development projects, pre-opening activities, turnover coordination, and operational readiness efforts.
• Maintains electronic contract files and records in accordance with records retention requirements.

Additional DEN Concessions-Specific Duties

• Creates Purchase Requisitions and Orders.
• Manages tenant events including quarterly town hall and outreach events.
• Coordinates tenant communication regarding operational requirements, badging, construction impacts, and airport initiatives.
• Assists in preparation of reports and presentations for executive leadership, City Council, and industry benchmarking efforts.

What You'll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Denver International Airport's Concessions Division is seeking a highly organized, proactive, and detail-oriented professional to provide senior leadership-level administrative support, coordinate strategic initiatives, and support special projects across the Concessions program. This position serves as a trusted partner to division leadership while developing expertise in contract administration, concessions operations, stakeholder engagement, and business processes.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Proven ability to support senior leadership in a fast-paced, highly visible environment while maintaining professionalism, discretion and confidentiality.
• Strong project coordination skills with experience leading special projects, organizing high-profile events, and managing deliverables across multiple departments and external partners.
• Exceptional communication skills with the ability to build productive relationships with executive leadership, tenants, contractors, consultants, government agencies, and business partners.
• Experience facilitating cross-functional collaboration and serving as a liaison between diverse stakeholder groups to achieve organizational objectives.

Required Minimum Qualifications

• Education requirement: Bachelor's Degree in a related field based on a specific position(s).
• Experience Requirement: Three (3) years' experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for the minimum experience requirements.

Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they've successfully passed probation. Please only apply if you have already passed probation.

Application Deadline

This position is expected to stay open until 8/28/2026. Please submit your application as soon as possible and no later than 8/27/2026 at 11:59 PM.

FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts

Job Profile

To view the full job profile including position specifications, physical demands, and probationary period, click here.

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Agency

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.