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Towing Assistant Jobs in Utah (NOW HIRING)

Legacy Towing

Dispatcher

Salt Lake City, UT

$17 - $18/hr

Legacy Towing Inc. is a fast-growing leader in private property impound (PPI) services. We are ... Monitor driver activity and provide support to ensure efficient operations. * Assist with clerical ...

Nilson Homes

Property Assistant

Ogden, UT · On-site

$19.50 - $25.50/hr

Property Assistant Position Summary Nilson Homes is looking for a dependable, hardworking, and self ... Experience towing trailers, boats, or recreational equipment * Basic mechanical knowledge of ...

Nilson Homes

Property Assistant

Ogden, UT · On-site

$19.50 - $25.50/hr

Property Assistant Position Summary Nilson Homes is looking for a dependable, hardworking, and self ... Experience towing trailers, boats, or recreational equipment * Basic mechanical knowledge of ...

SPORT SHEDS, LLC

Production Team Member

Orem, UT · On-site

$20 - $30/hr

Install doors, windows, interior finishes, and various building components * Assist with loading ... Experience towing or loading trailers is a plus * Familiarity with hand and power tools * Ability ...

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Towing Assistant information

What are some common challenges faced by towing assistants, and how can they prepare for them?

Towing Assistants often face challenges such as responding to calls in adverse weather conditions, navigating heavy traffic, and assisting with difficult vehicle recoveries. Being prepared involves maintaining strong communication with dispatchers and drivers, staying calm under pressure, and following safety protocols at all times. Additionally, Towing Assistants must be physically fit and ready to handle the manual aspects of the job, such as securing vehicles and setting up towing equipment. Regular training and staying updated on best practices can help mitigate these challenges and ensure efficient, safe operations.

What are the key skills and qualifications needed to thrive as a towing assistant, and why are they important?

To thrive as a Towing Assistant, you need a basic understanding of vehicle mechanics, a valid driver's license, and often a clean driving record. Familiarity with tow truck equipment, GPS systems, and safety protocols is typically required. Strong communication, problem-solving, and customer service skills help you handle stressful roadside situations and interact professionally with clients. These skills ensure efficient, safe, and reliable towing services while maintaining customer trust and satisfaction.

What is the difference between Towing Assistant vs Towing Driver?

AspectTowing AssistantTowing Driver
CredentialsMay require a valid driver’s license, basic safety trainingRequires a valid driver’s license, commercial driver’s license (CDL) in some cases, specialized training
Work EnvironmentAssists with vehicle recovery, roadside assistance, often in a teamOperates tow trucks, drives to locations, handles vehicle towing and recovery
Employer & IndustryAuto repair shops, roadside assistance companies, towing servicesTow truck companies, roadside assistance providers, auto repair shops

While both roles involve vehicle recovery, a Towing Assistant primarily supports towing operations and roadside assistance, often working alongside drivers. A Towing Driver operates the tow truck, driving to locations and performing vehicle towing. The roles overlap in credentials and industry usage, but differ in responsibilities and work scope.

What is a towing assistant?

Towing Assistants help tow truck drivers with vehicle recovery and transportation tasks. Their responsibilities may include attaching vehicles to tow trucks, assisting with loading and unloading, providing roadside assistance, and ensuring safety procedures are followed. Towing Assistants work in various conditions and often interact with customers, helping to secure vehicles and keep operations running smoothly. They play a crucial supporting role in the towing industry.
What cities in Utah are hiring for Towing Assistant jobs? Cities in Utah with the most Towing Assistant job openings:
Towing Assistant jobs near you

Customer Service Representative

Legacy Towing

Salt Lake City, UT

$17 - $18/hr

Full-time

Re-posted 23 hours ago

Job description

Legacy Towing Inc. is a dynamic and growing company seeking a dedicated full-time Administrative Assistant/Impound Release Agent. This role is crucial in ensuring smooth operations by handling incoming phone calls, releasing impounded vehicles, and dispatching tows. As a 24-hour business, we offer a variety of shifts to accommodate different schedules, with a current need of Thurday-Sunday  shift coverage from 7pm-5am.  We pride ourselves on our commitment to customer service and efficiency, making us a leader in the towing industry.

Responsibilities
  • Answer incoming phone calls and provide prompt, courteous assistance to customers.
  • Dispatch tow drivers using mobile phone applications and other communication tools.
  • Process cash and card transactions accurately for impound releases.
  • Maintain and update paperwork, documents, and electronic records.
  • Organize and keep office common areas tidy and functional.
  • Perform general clerical duties, including word processing and data entry.
  • Create, maintain, and enter information into company databases.
Qualifications
  • High school diploma.
  • Strong computer and data entry skills (required).
  • Experience in office assistance, dispatch operations, or customer service (preferred).
  • Excellent phone etiquette and customer service abilities.
  • Clear written communication and proficiency with word processing tasks.
  • Friendly and professional demeanor with strong interpersonal skills.
  • Ability to remain calm and effective in stressful situations and work independently with minimal supervision.