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Tow Manager Jobs in Tennessee (NOW HIRING)

Tow Truck Driver

Nashville, TN · On-site

$1.0K - $1.5K/wk

Utilize conflict management skills to handle customer inquiries and concerns professionally ... Conduct routine inspections and maintenance on tow trucks to ensure safety and operational ...

Forklift Operator

Portland, TN

$15.50 - $18.25/hr

Excellent organization and coordination skills to manage multiple tasks and maintain material flow. * Ability and commitment to successfully complete tow motor training and certification prior to ...

... tow and has an understanding of any hazards associated with said cargoes. * Enforce all Company policies and vessel specific guidelines in support of the Crew Endurance Management System onboard all ...

The original MMC must be shown to the Personnel Manager at the time of employment. Any subsequent ... Pilothouse personnel must make certain that the boat, tow, and crew are operated in strict ...

The original MMC must be shown to the Personnel Manager at the time of employment. Any subsequent ... Pilothouse personnel must make certain that the boat, tow, and crew are operated in strict ...

The original MMC must be shown to the Personnel Manager at the time of employment. Any subsequent ... Pilothouse personnel must make certain that the boat, tow, and crew are operated in strict ...

This is a full-time, in-person position with occasional travel opportunities to regional tow shows ... Ability to manage multiple tasks and projects with minimal guidance * Experience in vendor ...

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Tow Manager information

What is a tow manager?

Tow Managers are professionals responsible for overseeing towing operations, typically within a towing company or roadside assistance service. Their duties include managing tow truck drivers, dispatching vehicles, coordinating with customers, ensuring compliance with local regulations, and maintaining equipment. They play a key role in ensuring safe, timely, and efficient towing services. Tow Managers also handle administrative tasks such as scheduling, billing, and staff training to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as a tow manager?

To thrive as a Tow Manager, you need a solid understanding of towing operations, fleet management, and relevant transportation regulations, typically supported by experience in the towing industry and a valid driver's license. Familiarity with dispatch software, GPS tracking systems, and DOT compliance tools is essential. Strong leadership, problem-solving, and communication skills help effectively manage teams and resolve customer issues. These skills and qualities are vital for ensuring safe, efficient operations and high customer satisfaction in a demanding environment.

What are some common challenges a tow manager faces when coordinating incident responses and how can they be addressed?

Tow Managers often encounter challenges such as unpredictable emergency calls, coordinating multiple tow operators, and ensuring timely responses, especially during peak hours or adverse weather conditions. Effective communication, strong organizational skills, and up-to-date knowledge of local regulations are essential to overcome these hurdles. Implementing efficient dispatch systems and fostering a collaborative environment with drivers and law enforcement can greatly improve operational efficiency and incident resolution.

What is the difference between Tow Manager vs Tow Truck Operator?

AspectTow ManagerTow Truck Operator
CredentialsMay require management or supervisory certifications, CDL often preferredDriver's license, CDL often required
Work EnvironmentOffice-based planning, coordination, and supervision; occasional on-site visitsOn-road towing, vehicle recovery, and roadside assistance
Employer & Industry UsageUsed by towing companies, fleet services, and roadside assistance firmsEmployed directly by towing companies, roadside services, or as independent operators

In summary, Tow Managers oversee towing operations, coordinate staff, and handle administrative tasks, often requiring management certifications. Tow Truck Operators focus on physically towing vehicles, driving tow trucks, and performing roadside assistance. Both roles are essential in the towing industry but differ mainly in responsibilities and work environment.

What job categories do people searching Tow Manager jobs in Tennessee look for?

The top searched job categories for Tow Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Tow Manager jobs?

Cities in Tennessee with the most Tow Manager job openings:

Tow Truck Driver

Nashville, TN • On-site

Tow Pro
51 - 200 employees

$1.0K - $1.5K/wk

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago


Job description

Overview
We are seeking a dedicated and skilled Tow Truck Driver to join our team. This role involves providing roadside assistance and vehicle recovery services in a timely and professional manner. The ideal candidate will possess strong mechanical knowledge, excellent driving skills, and the ability to manage conflicts effectively while ensuring customer satisfaction.

SCHEDULE: Monday - Friday 7am - 7pm & REQUIRED on call every other night AND every other weekend.

Duties

  • Operate various types of tow trucks, including flatbed and manual transmission vehicles, to transport disabled or damaged vehicles safely.
  • Respond promptly to calls for roadside assistance, including accidents, breakdowns, and other emergencies.
  • Utilize conflict management skills to handle customer inquiries and concerns professionally.
  • Maintain accurate records of services rendered, including mileage, time spent on each job, and any additional notes.
  • Conduct routine inspections and maintenance on tow trucks to ensure safety and operational efficiency.
  • Collaborate with dispatchers and other team members to optimize service delivery.

Skills

  • Proficient in driving tow trucks with a valid F endorsement.
  • Experience in operating forklifts is a plus.
  • Familiarity with various towing techniques and equipment.
  • Ability to manage conflicts effectively while maintaining a calm demeanor under pressure.
  • Excellent communication skills for interacting with customers and team members.
  • A solid understanding of automotive systems and troubleshooting methods.

Join our team as a Tow Truck Driver where your skills will be valued, and your contributions will make a difference in helping others during their time of need.

Job Type: Full-time

Pay: $1,000.00 - $1,300.00 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • On call
  • Overnight shift
  • Rotating weekends

Supplemental Pay:

  • Commission pay

License/Certification:

  • Driver's License (Required)
  • Class F Endorsement (Preferred)

Ability to Commute:

  • Nashville, TN 37210 (Required)

Work Location: In person

Company Description

Family owned Towing & Specialized Hauling