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Tourism Jobs in Rochester, MI (NOW HIRING)

Hertz

Customer Operations Manager

Detroit, MI · On-site

$54K/yr

Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with ...

American Cruise Lines

Excursions Director

Detroit, MI · On-site

Bachelor's Degree in hospitality, tourism, or event management is preferred. * Proficiency in Microsoft Office Suite applications. * Enthusiasm, confidence, and a can-do attitude. * Strong public ...

All JobsTourism JobsTourism Jobs in Rochester, MI

Tourism information

See Rochester, MI salary details

$69.5K

$107.7K

$134.8K

How much do tourism jobs pay per year?

As of Sep 7, 2026, the average yearly pay for tourism in Rochester, MI is $107,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,800.00 and $122,900.00 per year, depending on experience, location, and employer.

What is a career in tourism?

A career in tourism involves working in industries that cater to travelers and tourists, such as travel agencies, hotels, tour operators, attractions, and event planning. Professionals in tourism help plan trips, provide information, offer customer service, and ensure travelers have enjoyable experiences. The field offers diverse roles, from front-line customer service to management and marketing positions. Working in tourism often requires strong communication, problem-solving, and cultural awareness skills. It can be rewarding for those who enjoy engaging with people and learning about different cultures.

What jobs are there in the tourism industry?

Jobs in the tourism industry involve providing hospitality services to tourists, or visitors to a region. Common tourism jobs include a travel agent, who helps people research and book travel plans, and a hotel manager or concierge, whose duties include providing tourists with accommodations during their stay. Other jobs in the tourism industry are tour guides, leisure activity coordinators, cruise ship performers, and public relations managers.

What are the key skills and qualifications needed to thrive in tourism, and why are they important?

To thrive in Tourism, you need strong customer service skills, cultural awareness, and often a degree or certification in hospitality, travel, or tourism management. Familiarity with booking platforms, reservation systems, and travel planning software is typically required. Excellent communication, problem-solving, and adaptability help professionals exceed guest expectations and handle unexpected situations. These skills ensure memorable experiences for clients and drive repeat business in a competitive global industry.

What are some common challenges faced by professionals working in the tourism industry?

Professionals in the tourism industry often encounter challenges such as managing seasonal fluctuations in demand, adapting quickly to travel trends, and ensuring customer satisfaction despite unpredictable factors like weather or travel delays. Additionally, they must stay up to date with health and safety regulations and be prepared to respond to emergencies. Effective communication and flexibility are essential, as tourism professionals frequently collaborate with diverse teams and interact with people from different cultural backgrounds.

What is the difference between Tourism vs Travel Agent?

AspectTourismTravel Agent
Primary FocusPromoting destinations and experiences for travelersPlanning and booking travel arrangements for clients
Work EnvironmentTourism boards, travel agencies, online platformsTravel agencies, tour operators, online booking sites
CredentialsOften no formal certification required; knowledge of destinationsCertifications like IATA, CLIA, or travel agent licenses often preferred
Industry UsageMarketing, destination management, hospitalityTravel planning, booking, customer service

While both careers involve the travel industry, tourism focuses on promoting and managing travel destinations and experiences, whereas travel agents specialize in planning and booking individual travel arrangements for clients. Understanding these differences helps in choosing the right career path or service.

What is the best job in tourism?

The best job in tourism depends on individual interests and skills, but roles such as tour managers, travel consultants, and hospitality managers are highly regarded for their impact and earning potential. These positions often require strong communication, organizational skills, and industry knowledge, with certifications like travel and tourism diplomas enhancing prospects.

What jobs can I do in tourism?

Jobs in tourism include roles such as tour guides, travel agents, hotel staff, event coordinators, and hospitality managers. These positions often require strong customer service skills, knowledge of the travel industry, and sometimes certifications or language skills. Opportunities exist in travel agencies, hotels, resorts, and cultural attractions.
More about Tourism jobs

What cities near Rochester, MI are hiring for Tourism jobs?

Cities near Rochester, MI with the most Tourism job openings:

Tourism jobs near you
Infographic showing various Tourism job openings in Rochester, MI as of August 2026, with employment types broken down into 6% Internship, 72% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $107,692 per year, or $51.8 per hour.

Customer Care Coordinator - Travel Services

Exciting Travel Now

Troy, MI • Remote

$17 - $22.25/hr

Full-time

Re-posted 19 days ago

Job description

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

  • Serve as a primary point of contact for travel-related inquiries

  • Provide timely and accurate responses to customer questions

  • Support travel planning coordination and itinerary updates

  • Monitor client needs before, during, and after travel

  • Maintain detailed documentation and follow-up communication

  • Adhere to company procedures and service standards

Qualifications

  • Strong customer service and relationship-building skills

  • Detail-oriented with strong follow-through

  • Self-directed and comfortable working remotely

  • Experience in customer service, sales support, or administration preferred

  • Comfortable learning new systems and online platforms

  • Interest in travel or tourism is a plus

What We Provide

  • Training, tools, and ongoing mentorship

  • Flexible remote work environment

  • Advancement opportunities within the organization

  • Positive, service-focused team culture

Apply