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Tour Operator Guide Jobs in San Ramon, CA (NOW HIRING)

Alaska Air Group

Strategic Account Manager

Burlingame, CA · On-site

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we ... Negotiate complex agency contracts (from Wholesale, Tour Operator, Consolidator and Cruise channels ...

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Coastal Ridge Real Estate

Leasing Manager

San Jose, CA · On-site

Guide prospects through the application and lease process, ensuring proper execution of leases and ... Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.

Coastal Ridge Real Estate

Leasing Consultant

San Jose, CA · On-site

$19.25 - $22.75/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Coastal Ridge Real Estate

Leasing Manager

San Jose, CA · On-site

Guide prospects through the application and lease process, ensuring proper execution of leases and ... Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.

All JobsTour Operator Guide JobsTour Operator Guide Jobs in San Ramon, CA

Tour Operator Guide information

See San Ramon, CA salary details

$9

$21

$37

How much do tour operator guide jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tour operator guide in San Ramon, CA is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.65 per hour, depending on experience, location, and employer.

What is a tour operator guide?

Tour Operator Guides are professionals who organize and lead tours for groups or individuals, ensuring that travelers have informative, enjoyable, and safe experiences. They plan itineraries, arrange transportation and accommodations, provide commentary on the destinations, and handle logistics throughout the trip. Tour Operator Guides also act as liaisons between travelers and local services, helping to solve problems and answer questions. Their expertise in the local culture, history, and attractions greatly enhances the travel experience.

What are the key skills and qualifications needed to thrive as a tour operator guide, and why are they important?

To thrive as a Tour Operator Guide, you need in-depth knowledge of local history, geography, and culture, usually supported by relevant training or tourism certifications. Familiarity with booking systems, itinerary planning software, and possibly foreign language skills are often required. Exceptional communication, interpersonal skills, and adaptability help guides engage diverse groups and handle unexpected situations. These skills ensure memorable, safe, and informative experiences for clients, which are essential for positive reviews and repeat business.

What are some common challenges faced by tour operator guides, and how can they be managed on the job?

Tour Operator Guides often navigate challenges such as managing diverse group dynamics, handling unexpected changes in itinerary, and addressing traveler concerns on the spot. Flexibility, strong communication skills, and thorough preparation are key to overcoming these obstacles. Guides typically rely on their knowledge of local attractions and problem-solving abilities to ensure a positive experience for all participants, even when plans change suddenly due to weather, transportation issues, or guest needs. Building rapport with guests and collaborating closely with other team members, such as drivers and coordinators, also helps in delivering a seamless tour experience.

What is the difference between Tour Operator Guide vs Tour Guide?

AspectTour Operator GuideTour Guide
CredentialsOften requires customer service or hospitality experience, sometimes certifications in tourismUsually needs a tour guiding license or certification specific to the region
Work EnvironmentWorks with tour operators, plans itineraries, manages logisticsLeads groups during tours, provides information on sites
Employer & IndustryEmployed by tour companies or travel agenciesEmployed by tour companies, museums, or independently
Search & Comparison IntentPeople comparing roles in tourism planning and logisticsPeople seeking on-site guiding roles and visitor interaction

While both roles involve working with tourists, a Tour Operator Guide focuses on planning, logistics, and coordinating tours behind the scenes, whereas a Tour Guide leads visitors during tours, providing information and ensuring a positive experience on-site.

What cities near San Ramon, CA are hiring for Tour Operator Guide jobs?

Cities near San Ramon, CA with the most Tour Operator Guide job openings:

Tour Operator Guide jobs near you
Infographic showing various Tour Operator Guide job openings in San Ramon, CA as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,722 per year, or $21 per hour.

Strategic Account Manager

Burlingame, CA • On-site

Alaska Air Group
See more jobs at Alaska Air Groupexternal

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This job post has expired 1 day ago. Applications are no longer accepted.

Alaska Airlines rating

7.5

Company rating: 7.5 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

Job description

Company

Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Strategic Account Manager – Leisure Agency is the sole subject matter expert in the relationship and performance of a select portfolio of strategic agency partners that represent leisure channels (Wholesale, Tour Operator, Consolidator and Cruise) for Alaska Airlines (AS), Hawaiian Airlines (HA), and Horizon Air (QX). As an individual contributor, this role defines long‑term strategy for their portfolio and exercises considerable latitude and initiative to drive incremental revenue, leveraging aspects of our commercial offerings and alliance partnerships.

Key Duties

  • Establish and manage a high touch, close enterprise relationship with a targeted portfolio of strategic accounts that build on ongoing strategies in the marketplace.

  • Negotiate complex agency contracts (from Wholesale, Tour Operator, Consolidator and Cruise channels), maximizing return to AS, HA, and QX while demonstrating the highest degree of professionalism and integrity.

  • Manage and implement strategic sales plans and is accountable to deliver on key performance indicators (KPIs), ensuring Alaska and Hawaiian Airlines are well‑positioned among its competitors and leverages its position in the marketplace.

  • Apply expertise in data analysis

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