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Tour Operator Guide Jobs in Colorado (NOW HIRING)

Ball Arena

KSE Venue Tour Guide

Denver, CO · On-site

$22.50/hr

We are the employer of choice as the owner and operator of Ball Arena, DICK'S Sporting Goods Park ... KSE Venue Tour Guides will be responsible for sharing the history and fun facts of our venues as ...

Royal Cup Coffee

Warehouse Order Selector 1

Denver, CO · On-site

$21.56/hr

Consistently uphold a "tour-ready" standard by maintaining a clean, organized, and safe warehouse ... operating guides. * Comfortable performing basic computer functions, including data entry and bar ...

Royal Cup, Inc.

Warehouse Order Selector 1

Denver, CO

$21.56/hr

Consistently uphold a "tour-ready" standard by maintaining a clean, organized, and safe warehouse ... operating guides. * Comfortable performing basic computer functions, including data entry and bar ...

Tucanos Brazilian Grill

Server

Colorado Springs, CO · On-site

Part tour guide, and part server, you will introduce your guests to the festive and upbeat culture ... operating point of sales processing systems a plus • Flexible schedule • Strong written and ...

Coastal Ridge Real Estate

Leasing Consultant

Fort Collins, CO · On-site

$16.25 - $19.25/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Coastal Ridge Real Estate

Leasing Consultant

Fort Collins, CO · On-site

$16.50 - $19.50/hr

Guide prospects through the application process, ensuring compliance with screening procedures and ... estate operator, investor, and developer whose unique approach successfully combines data and ...

Devil's Thumb Ranch, Inc.

Banquet Server

Tabernash, CO · On-site

$18/hr

As a Devil's Thumb Ranch banquet server and bartender, you will be assuming the role of tour guide ... Running food to tables, operating bars as needed * Handling cash & other forms of payment * Making ...

Devil's Thumb Ranch

Banquet Server

Tabernash, CO

$18/hr

As a Devil's Thumb Ranch banquet server and bartender, you will be assuming the role of tour guide ... Running food to tables, operating bars as needed * Handling cash & other forms of payment * Making ...

AIR Communities

Sales & Support Team Lead

Denver, CO · On-site

$31 - $34/hr

... operators of multifamily housing, managing high-quality properties in most major markets. At AIR ... Monitor and guide appointment scheduling efforts to drive tour volume and leasing outcomes * Ensure ...

AIR Communities

Sales & Support Team Lead

Denver, CO

$31 - $34/hr

... operators of multifamily housing, managing high-quality properties in most major markets. At AIR ... Monitor and guide appointment scheduling efforts to drive tour volume and leasing outcomes * Ensure ...

AIR Communities

Sales & Support Team Lead

Denver, CO · On-site

$31 - $34/hr

... operators of multifamily housing, managing high-quality properties in most major markets. At AIR ... Monitor and guide appointment scheduling efforts to drive tour volume and leasing outcomes * Ensure ...

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Tour Operator Guide information

What is the difference between Tour Operator Guide vs Tour Guide?

AspectTour Operator GuideTour Guide
CredentialsOften requires customer service or hospitality experience, sometimes certifications in tourismUsually needs a tour guiding license or certification specific to the region
Work EnvironmentWorks with tour operators, plans itineraries, manages logisticsLeads groups during tours, provides information on sites
Employer & IndustryEmployed by tour companies or travel agenciesEmployed by tour companies, museums, or independently
Search & Comparison IntentPeople comparing roles in tourism planning and logisticsPeople seeking on-site guiding roles and visitor interaction

While both roles involve working with tourists, a Tour Operator Guide focuses on planning, logistics, and coordinating tours behind the scenes, whereas a Tour Guide leads visitors during tours, providing information and ensuring a positive experience on-site.

What are Tour Operator Guides?

Tour Operator Guides are professionals who organize and lead tours for groups or individuals, ensuring that travelers have informative, enjoyable, and safe experiences. They plan itineraries, arrange transportation and accommodations, provide commentary on the destinations, and handle logistics throughout the trip. Tour Operator Guides also act as liaisons between travelers and local services, helping to solve problems and answer questions. Their expertise in the local culture, history, and attractions greatly enhances the travel experience.

What are some common challenges faced by Tour Operator Guides, and how can they be managed on the job?

Tour Operator Guides often navigate challenges such as managing diverse group dynamics, handling unexpected changes in itinerary, and addressing traveler concerns on the spot. Flexibility, strong communication skills, and thorough preparation are key to overcoming these obstacles. Guides typically rely on their knowledge of local attractions and problem-solving abilities to ensure a positive experience for all participants, even when plans change suddenly due to weather, transportation issues, or guest needs. Building rapport with guests and collaborating closely with other team members, such as drivers and coordinators, also helps in delivering a seamless tour experience.

What are the key skills and qualifications needed to thrive as a Tour Operator Guide, and why are they important?

To thrive as a Tour Operator Guide, you need in-depth knowledge of local history, geography, and culture, usually supported by relevant training or tourism certifications. Familiarity with booking systems, itinerary planning software, and possibly foreign language skills are often required. Exceptional communication, interpersonal skills, and adaptability help guides engage diverse groups and handle unexpected situations. These skills ensure memorable, safe, and informative experiences for clients, which are essential for positive reviews and repeat business.
What are popular job titles related to Tour Operator Guide jobs in Colorado? For Tour Operator Guide jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Tour Operator Guide jobs in Colorado look for? The top searched job categories for Tour Operator Guide jobs in Colorado are:
What cities in Colorado are hiring for Tour Operator Guide jobs? Cities in Colorado with the most Tour Operator Guide job openings:
Tour Operator Guide jobs near you
KSE Venue Tour Guide

KSE Venue Tour Guide

Kroenke Sports & Entertainment

Denver, CO

$22.50/hr

Part-time

Retirement

Posted 9 days ago

Job description

Job Title: KSE Venue Tour Guide
Department: Guest Experience
Business Unit: KSE
Location: Denver, CO (Ball Arena amp; DICK’S Sporting Goods Park)
Reports To: Manager, Guest Experience
Employment Type: Variable Hour – Hourly – Non-Exempt
Supervisor Position: No
Posting End Date: 07/12/2026
_____________________________________________________________________________________
Kroenke Sports amp; Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports amp; Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
Ball Arena and DICK’S Sporting Goods Park are world class sports and entertainment venues that are home to the Denver Nuggets, Colorado Avalanche, Colorado Mammoth and Colorado Rapids. Our tours are a fun way for both adults and kids to learn about how we convert the Ball Arena floor from hockey to basketball, what makes the design of DICK’S Sporting Goods Park unique, and what it takes to host over 250 events a year at multiples venues. KSE Venue Tour Guides will be responsible for sharing the history and fun facts of our venues as well as answering guest questions. Positive energy and enthusiasm are expected. Program is focused on Ball Arena currently, but will be expanding to DICK’S Sporting Goods Park soon!
Examples of work performed:
· Provide guided walking tours of Ball Arena and DICK’S Sporting Goods Park
· Conduct tours within the time allotted by the daily tour schedules
· Have an upbeat, energetic personality and have a positive, team-oriented, professional attitude
· Memorize multiple different tour scripts and routes
· Be dependable and arrive for each tour shift as scheduled
· MUST be comfortable managing and speaking in front of large groups
· Maintain the highest possible level of customer service using KSE Memorable Moments program S.E.T.S values
· Have general knowledge about teams, venues, and events
· Utilize equipment and technology systems to scan and check-in tour guests
· Attend all trainings and follow policies as defined by management and outlined in the Tour Guide Handbook
· Adhere to additional policies and protocols established by the company
· Coordinate with Guest Experience Manager for tour route availability
· Maintain professional relationships with all departments in the venue
· Utilize a radio to communicate with other staff members
· Ability to work a varied, part-time schedule (primarily weekday during business hours, occasional nights and weekends)
· Ability to work independently with minimal supervision
· Assist Guest Experience Management with additional projects as needed
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions amp; Physical Demands:
· Walking and standing for the majority of the shift/day
· Independent work
· Ability to stand and move for long periods of time both indoors and outdoors in varied weather conditions
· Public speaking in large group settings
· Availability during business hours and occasional non-business hours if needed
Qualifications
  • Minimum
    • High school diploma or GED required
    • 1+ year of work experience required
    • General proficiency in word processing and excel spreadsheet programs; must have email access
    • Upbeat, energetic personality and have a positive, team-oriented, professional attitude
    • Applicants must meet minimum qualifications at the time of hire
  • Preferred
    • Bilingual skills
    • At least 1+ year of customer service or closely related experience preferred
    • Previous tour guide/ambassador experience preferred

Competencies/Knowledge, Skills amp; Abilities
· Ability to walk for 90 minutes at a time 1-3 times per day, including around venue concourses, up and down stairs, hold doors for guests, etc.
· Ability to operate tablet to check in tour guests
· Ability to utilize radio communication
· Ability to maintain positive attitude and demonstrate professionalism
· Ability to maintain a high level of confidentiality
· Ability to work independently amp; in a group setting and demonstrate good judgment skills
· Ability to communicate effectively orally and in writing
· Possesses excellent interpersonal skills
· Ability to multi-task, prioritize and adapt to changing environments
Compensation
  • Base hourly rate $22.50/Hour
Benefits
· 401k/Employer Match
Applications Must Be Received By: 07/12/2026
Equal Employment Opportunity
Kroenke Sports amp; Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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