Tour Guide Assistant Jobs in Washington, DC (NOW HIRING)

SERVER

• NOW HIRING: Full time and part time

Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and are often promoted to bartending or leadership roles.

Hourly Rate: $10/hr + tips

BENEFITS + PERKS:

• Competitive pay
• Health insurance plans available for as low as $130 per month after 90 days of employment
• Dental and vision plans
• Paid time off
• Discounted shift meal and generous dining discount
• Paid pregnancy and parental leave
• Voluntary benefits: short-term disability and accident insurance
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
• Training and career growth opportunities
• Free Employee Assistance Program with resources for legal, financial, and life needs

WHAT OUR SERVERS DO:

• Take orders from guests for food and/or beverages
• Check with guests to ensure that they are enjoying their meals and take action to correct any problems
• Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages
• Enter orders into handheld computers for transmittal to kitchen staff
• Run food and drinks from kitchen, pastry, and bar areas to guest tables
• Bus tables throughout the guest visit and once guests have finished their meals, ensuring a clean and inviting environment
• Collect payments from customers
• Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required
• When serving, use the specific menu item names (e.x., "Here is your 'You Caught My Rye'" or "Here is your Crispy Corn Crusted Halibut") to enhance the guest experience
• Prepare tables for meals, including setting up items, such as linens, silverware, and glassware
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Describe and recommend menu selections and wine pairings to customers
• Bring wine selections to tables with appropriate glasses and pour the wine for customers
• Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests
• Inform guests of daily specials
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
• Prepare silverware and linen place settings, set up food stations, or set up dining areas to prepare for the next shift or for large parties
• Attend pre-shift meetings as scheduled
• Stock service areas with supplies, such as coffee, food, tableware, and linens
• Fill salt, pepper, sugar, cream, condiments, and napkin containers
• Provide guests with information about local areas, including giving directions
• Perform cleaning duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other duties as assigned

WHAT YOU NEED TO BE A SERVER:

• One year of experience working in full or quick service dining required
• Must be 18 years old due to service of alcohol
• Excellent communication and interpersonal skills
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Farmers Restaurant Group was voted as one of the Best Places to Work across the Greater Washington, D.C. area. As a member of our team, you will be working in a lively, fast-paced work environment within a growing farmer-owned restaurant company that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a career path with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.