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Tour Guide Assistant Jobs in Pennsylvania (NOW HIRING)

Omni Hotels & Resorts

Recreation Attendant

Bedford, PA · On-site

$12.75 - $14.25/hr

Maintain pro-active work ethic. * Assist, as needed, in Team build Activities. * Follow written and ... Ability to perform all essential functions of a Tour Guide. * Ability to safely operate tractor for ...

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Tour Guide Assistant information

See Pennsylvania salary details

$8

$18

$33

How much do tour guide assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for tour guide assistant in Pennsylvania is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.20 per hour, depending on experience, location, and employer.

What is a tour guide assistant?

Tour Guide Assistants are professionals who support main tour guides in leading groups of tourists through various attractions and destinations. Their responsibilities include assisting with group coordination, providing information about sites, helping with logistics, and ensuring the safety and satisfaction of the participants. They often help answer tourists' questions, manage schedules, and sometimes translate or interpret when needed. Tour Guide Assistants play an important role in enhancing the overall tour experience by supporting both the guide and the tourists.

What are the key skills and qualifications needed to thrive as a tour guide assistant?

To thrive as a Tour Guide Assistant, you need strong customer service skills, local knowledge, and often a high school diploma or equivalent. Familiarity with booking systems, audio equipment, and basic foreign language skills is frequently required. Outstanding communication, adaptability, and a friendly demeanor help create engaging experiences and manage diverse groups. These competencies ensure tours run smoothly, guests are well-informed, and visitor satisfaction is maximized.

What are some common challenges faced by tour guide assistants, and how can they be overcome?

Tour Guide Assistants often encounter challenges such as managing diverse group dynamics, adapting to last-minute schedule changes, and handling unexpected questions from guests. Effective communication, flexibility, and a strong knowledge of the tour content help overcome these hurdles. Building rapport with both the lead guide and guests, as well as staying organized and proactive, ensures a smooth tour experience. Regularly seeking feedback and learning from experienced guides can also help assistants grow in the role.

What is the difference between Tour Guide Assistant vs Tour Guide?

AspectTour Guide AssistantTour Guide
CredentialsMay require basic certification or trainingOften requires certification, licensing, or specialized training
Work EnvironmentAssists during tours, supports lead guide, may handle logisticsLeads tours, interacts directly with tourists, responsible for narration
Employer & Industry UsageTour companies, museums, parksTour companies, travel agencies, cultural sites
Search & Comparison IntentYesYes

The main difference is that a Tour Guide Assistant supports the lead tour guide by handling logistics and assisting during tours, while a Tour Guide leads the tour, provides narration, and interacts directly with tourists. The Assistant typically requires less experience and certification, making it an entry-level role, whereas the Tour Guide role involves more responsibility and often requires specific credentials.

What are the most commonly searched types of Tour Guide jobs in Pennsylvania?

The most popular types of Tour Guide jobs in Pennsylvania are:

What are popular job titles related to Tour Guide Assistant jobs in Pennsylvania?

For Tour Guide Assistant jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Tour Guide Assistant jobs in Pennsylvania look for?

The top searched job categories for Tour Guide Assistant jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Tour Guide Assistant jobs?

Cities in Pennsylvania with the most Tour Guide Assistant job openings:

Tour Guide Assistant jobs near you
Infographic showing various Tour Guide Assistant job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,218 per year, or $18.9 per hour.

Title Tour Guide | Part-Time | PPG Paints Arena

Oak View Group

Pittsburgh, PA • On-site

$15.56/hr

Part-time

Retirement

Posted 23 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Tour Guide | Part-Time | PPG Paints Arena
Location US-PA-Pittsburgh
Job Post Information* : Posted Date 3 weeks ago(7/29/2026 4:51 PM)
Job ID 2026-33626
Category Guest Services
Type Regular Part-Time
Location : Location US-PA-Pittsburgh
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 15219
Location : Address 1001 Fifth Ave
Job Post Information* : Post End Date 10/30/2026
Overview

PPG Paints Arena is seeking candidates for the Tour Guide position. Primary duties will include giving guided tours of PPG Paints Arena, home of the Pittsburgh Penguins; working with groups of all ages; assisting with guests entering each facility, including check-in; and providing top-notch customer service.

This role pays an hourly rate of $15.56

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities
  • Provide guided tours of PPG Paints Arena.
  • Memorize scripts, facts, and stories pertinent to the history of the franchise and facility.
  • Relate in a professional, age-appropriate way to children.
  • Be comfortable working with a specific schedule while standing/walking frequently.
  • Work nights, weekends, and holidays as scheduled.
  • Communicate with staff via two-way radio.
  • Assist with guests entering each facility, including check-ins.
  • Provide top-notch customer service.
Qualifications
  • High school diploma/GED (experience in lieu of diploma/GED may be considered).
  • Experience with public speaking and experience working with children preferred.
  • Good communication and presentation skills.
  • Be a fan of the Penguins and hockey, along with a good understanding of the game and history.
  • Be able to memorize specific facts and communicate professionally to all age groups.
  • Professional presentation, appearance, and work ethic.
  • Ability to work under limited supervision and to interact with all levels of staff, including management.
  • Must be available to work flexible hours, which will include evenings, weekends, and holidays.
  • In order to perform this job successfully, an individual should understand how to use a computer.
  • Must be comfortable working both indoors and outdoors as required by the function.
  • Must have the physical ability to maneuver around the facility, at times, walking and/or standing up to 4-8 hours daily.
  • Ability to communicate via two-way radio.
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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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