Tour Captain Jobs (NOW HIRING)

Summary for Captain
Oversees transportation of passengers on vessels and supervision of crew. Must be able to build team and maintain crew morale to provide a quality experience for guests. Experience with hospitality and navigating Southeast Alaska waters preferred, USCG License required.
Essential Duties & Responsibilitie for Captain

• Conduct tours as directed according to descriptions in sales literature and procedures in the policy manual. Supervise all aspects of tour delivery and tour quality.
• Manage and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale throughout the season.
• Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc.
• Communicate with the Port Engineer to identify problems and expedite repairs; assist with repairs, as needed.
• Supervise passenger boarding, safety orientation/demonstration, emergency response, and crowd control.
• Plan and execute emergency drills, equipment checks, and safety meetings according to U.S. Coast Guard regulations and AMT policy.
• Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations reports to the office.
• Special projects may be assigned as required by the business.

Minimum Qualifications (Knowledge, Skills, and Abilities) for Captain

• Experience in passenger-carrying vessels.
• Must have the ability to speak on the P.A. system, and to provide commentary.
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is Coast Guard required).
• Must have the ability to conduct USCG drills
• Valid US driver's license and a clean driving record.

• Must pass a security background check and DOT drug test.
• Valid, unexpired First Aid/CPR certification.

Captain Requirements for Captain

• Required minimum 100-ton license.
• Required FCC Marine Radio Operators Permit (MROP).

Zodiac Captain Requirements for Captain

• Required minimum 25-ton license.
• Required FCC Marine Radio Operators Permit (MROP).

Preferred Qualifications for Captain

• Prior experience in the marine tourism industry, particularly on passenger vessels is desirable.
• Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems.
• Mechanical aptitude, engine room experience preferred.
• Diesel mechanics or electrical/electronic background helpful.
• Experience operating vessels in Southeast Alaska preferred.

Traits and Characteristics for Captain To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values for (Captain)

• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions for Captain The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.

• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver.
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature.

Physical Demands for Captain The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Occasionally required to lift and/or move up to 50 pounds.
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.

Work Environment for Captain The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.

• This is a fast-paced and dynamic work environment with a diverse workforce.
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must adhere to Allen Marine, Inc., & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures