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Tool Writer Jobs (NOW HIRING)

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Service Writer & Tool Rental Associate

Rocky, OK

The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...

Rhino Tool House

Tool Repair Technician

New Berlin, WI · On-site

$23 - $25/hr

Tool Repair Technician Description and Responsibilities As a Tool Repair Technician, you will be at ... Excellent verbal and written communication * Commitment to maintaining high-quality standards ...

GWS Tool Group

Tool Design Engineer

Nashville, TN · On-site

Job Title: Tool Design Engineer Department: Engineering Reports to: Director of Engineering ... Excellent oral/written communication skills. * Strong organizational skills and attention to detail.

ITC, Inc.

Tool Designer

Peoria, IL · On-site

$60 - $80/hr

Our large manufacturing client located in Peoria, Illinois, is looking for a Tool Designer, to add ... Strong written and verbal communication skills are required * Ability to read and understand ...

WriterHand

Assignment Writer

Chicago, IL · On-site

$60 - $80/hr

The tool generates content that is well-structured and coherent, which means you can spend less ... How the Assignment Writer Works Using the tool follows a straightforward three-step process:

Contra Costa Electric, Inc.

Tool Distributor

Martinez, CA · On-site

$20 - $25/hr

Job Summary The Tool Distributor is responsible for issuing, tracking, and maintaining tools and ... Strong communication skills, both verbal and written. * Customer-focused mindset with the ability ...

Contra Costa Electric, Inc.

Tool Distributor

Martinez, CA · On-site

$20 - $25/hr

Job Summary The Tool Distributor is responsible for issuing, tracking, and maintaining tools and ... Strong communication skills, both verbal and written. * Customer-focused mindset with the ability ...

HANWHA AEROSPACE USA LLC

Tool Designer 1

Cheshire, CT · On-site

Tool Designer 1 Exempt Status: Non-Exempt Location: Cheshire, CT Company Description: Hanwha ... Ability to read, write, and understand English at a functional level. * Ability to travel 5-10% ...

Wisconsin-Stamping-

WI · On-site

$60 - $80/hr

Good verbal and written communication skills. * Desire to learn new skills and improve technical ... Knowledge and understanding of all tool room related equipment and methods (training offered)

Torrey Holistics

Tool Designer

Mason, OH · On-site

$80 - $100/hr

Excellent verbal and written communication skills.Ability to communicate effectively with machinists, tool makers, engineers, production personnel, and management.Strong attention to detail and ...

Mayzon

DE · On-site

Clean the tool surfaces with the approved products. * Knowledge of micrometers, calipers ... Demonstrated ability to write legibly, to maintain records, and follow oral and written ...

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How much do tool writer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tool writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

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Infographic showing various Tool Writer job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer & Tool Rental Associate

Bath, ME • On-site

Rockys Ace Hardware
Retail • 201 - 500 employees
Learn more about Rockys Ace Hardwareexternal

Other

Re-posted 9 days ago

Rocky's Ace Hardware rating

6.7

Company rating: 6.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

24th of 51 rated home improvement retailers

Job description

Service Writer/Tool Rental Associate

The primary responsibility for all positions with Rocky's Ace Hardware is to ensure that all customers "Experience the Rocky's Difference" and uphold the Core Values of the company. The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including forklift in a safe and proper manner. The Service Writer/Tool Rental Associate must maximize sales potential through effective communication with Rocky's customers, management and shop technician.

Essential Duties And Responsibilities

Service Writer Duties:

  • Greet customers and document service requests for small engines and outdoor power equipment (e.g., lawn mowers, chainsaws, generators, snow blowers).
  • Create and manage work orders in the shop management system.
  • Communicate repair status, timelines, and costs to customers.
  • Coordinate with technician to ensure accurate diagnosis and timely completion of repairs.
  • Prepare invoices and process payments.
  • Maintain service records and ensure compliance with company policies.

Parts Inventory & Ordering Duties:

  • Maintain accurate inventory of parts and supplies for small engine and equipment repairs.
  • Order parts from vendors based on repair needs and stock levels.
  • Verify shipments and update inventory records promptly.
  • Organize and label parts storage for easy access by technicians.
  • Handle returns, warranty claims, and core exchanges efficiently.

Tool Rental Coordination Duties:

  • Manage tool rental inventory, including power tools and specialty equipment.
  • Inspect tools before and after rental for damage or maintenance needs.
  • Complete rental agreements and explain proper tool usage and safety guidelines to customers.
  • Track rental durations and ensure timely returns.
  • Schedule maintenance and cleaning of rental tools to keep them in safe working condition.

Sales Associate Duties:

  • Ability to build relationships with customers and assist with the selling of product and Power tools (Stihl knowledge a plus!)

Other duties as assigned

Required Knowledge, Skills And Abilities

  • High school diploma or GED and 1-2 years prior experience; or an acceptable combination of education and experience.
  • Ability to prioritize and multi-task.
  • Ability to work independently yet have excellent interpersonal skills and the ability to communicate effectively with other team members and Store leadership
  • Knowledgeably communicate with service vendors.
  • Ability to understand proper retail and repair shop demands.
  • Ability to perform simple math operations (addition, subtraction, multiplication, and division).
  • Basic computer knowledge.
  • Comfortable with computers, various applications, technology, the internet. PC skills including knowledge of Excel, Word, PowerPoint & Outlook.
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

What Rocky's Ace Hardware employees say

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