ZipRecruiter

Log In

1

Tool Rental Sales Associate Jobs in Michigan (NOW HIRING)

Chet's Rent-All

Equipment Rental Coordinator

Novi, MI · On-site

$18 - $22/hr

Chet's Rent-All is a family-owned equipment and tool rental company proudly serving contractors ... By partnering closely with service, yard, delivery, and our sales teams, you will help ensure ...

Home Depot (Retail)

Customer Service/Sales

Saginaw, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Flushing, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Warren, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Midland, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Bay City, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Houghton, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Lapeer, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Fenton, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Flint, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot (Retail)

Customer Service/Sales

Howell, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

New

Home Depot

Customer Service/Sales

Port Huron, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Traverse City, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

Northville, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

Home Depot

Customer Service/Sales

West Branch, MI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead ...

next page

Showing results 1-20

All JobsTool Rental Sales Associate JobsTool Rental Sales Associate Jobs in Michigan

Tool Rental Sales Associate information

What is a tool rental sales associate?

Tool Rental Sales Associates are retail professionals who assist customers with renting tools and equipment for various projects. They help customers choose the right tools, explain how to use them safely, and process rental transactions. Additionally, they inspect and maintain equipment, ensure inventory is stocked, and provide excellent customer service. These associates often work in hardware stores or home improvement centers and need good communication skills and basic technical knowledge.

How does a tool rental sales associate typically collaborate with other departments to ensure customer satisfaction?

A Tool Rental Sales Associate works closely with maintenance and inventory teams to ensure that equipment is available, well-maintained, and ready for customers. They also coordinate with the sales department to recommend additional products or services that may benefit the customer. Effective communication and teamwork are key, as associates often rely on timely updates from other departments to manage reservations and resolve issues quickly. This collaborative environment helps ensure a seamless rental experience for customers.

What are the key skills and qualifications needed to thrive as a tool rental sales associate, and why are they important?

To thrive as a Tool Rental Sales Associate, you need knowledge of tools and equipment, strong customer service abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and rental tracking tools is often required. Excellent communication, problem-solving, and organizational skills help you effectively assist customers and manage rental operations. These skills ensure efficient service, customer satisfaction, and smooth day-to-day operations in a tool rental environment.

What is the difference between Tool Rental Sales Associate vs Equipment Rental Technician?

AspectTool Rental Sales AssociateEquipment Rental Technician
CredentialsHigh school diploma; some roles may require basic certificationsHigh school diploma; technical certifications may be preferred
Work EnvironmentRetail store, customer service focusedRental yard or shop, hands-on equipment handling
Employer & IndustryTool rental companies, hardware storesConstruction, industrial equipment rental firms
Search & Comparison IntentCustomer service, sales, rental processEquipment maintenance, troubleshooting, technical support

The Tool Rental Sales Associate primarily focuses on customer service, sales, and rental transactions in a retail environment. In contrast, the Equipment Rental Technician handles equipment maintenance, troubleshooting, and technical support on-site. Both roles require some technical knowledge and customer interaction but differ in daily tasks and work settings.

What cities in Michigan are hiring for Tool Rental Sales Associate jobs?

Cities in Michigan with the most Tool Rental Sales Associate job openings:

Tool Rental Sales Associate jobs near you
Infographic showing various Tool Rental Sales Associate job openings in Michigan as of September 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.

Equipment Rental Coordinator

Novi, MI • On-site

Chet's Rent-All
Construction • 51 - 200 employees
Learn more about Chet's Rent-Allexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Job description

Chet’s Rent-All is a family-owned equipment and tool rental company proudly serving contractors, homeowners, and hands-on project enthusiasts across the greater Detroit area since 1946. With eight locations and decades of trusted service, we provide dependable equipment, expert guidance, and practical solutions that help our customers get the job done right. 
We are seeking a detail-oriented and customer-focused Equipment Rental Coordinator to support all phases of the rental process from the initial inquiry through equipment return. In this fast-paced, service-driven role, you will ensure rental contracts are completed accurately and efficiently, coordinate scheduling and dispatch, and maintain up-to-date records of rental inventory and assets. By partnering closely with service, yard, delivery, and our sales teams, you will help ensure equipment readiness, timely deliveries, and an exceptional customer experience.
Your proactive communication, strong organizational skills, and solution-focused mindset will directly contribute to customer satisfaction, operational efficiency, and overall rental sales success.
Key Responsibilities:
  • Provide exceptional customer service to customers and partners in person, by phone, and via email.
  • Create, update, and maintain accurate rental contracts and documentation in the computer system.
  • Coordinate rental reservations, scheduling, dispatching, deliveries, pickups, and returns.
  • Track and manage rental inventory, equipment availability, asset utilization, and equipment status in real time.
  • Monitor all rented equipment, including delivery timing, usage duration, condition, and return quality.
  • Educate customers on equipment features, specifications, safety considerations, and proper operation.
  • Identify customer needs and promote positive, solution‑focused experiences that support repeat business.
  • Assist with logistics planning, routing, scheduling, and prioritizing equipment based on customer demand.
  • Maintain compliance with company policies, safety procedures, and proper documentation standards.
  • Contribute to continuous improvement by reporting process gaps, customer insights, and operational efficiencies.
  • Partner closely with service, yard, and delivery teams to ensure equipment is prepared, maintained, and delivered on time.
  • Support outside sales by coordinating customer needs, providing product information, and facilitating smooth handoffs.

Required Qualifications:
  • High School Diploma or equivalent.
  • Valid driver’s license required.
  • 1–3 years of experience in customer service, rental operations, administrative support, or a related field.
  • Strong customer service and communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Basic computer proficiency and ability to learn rental management software systems.
  • Problem-solving skills with a proactive, solution-oriented approach.
  • Team-oriented mindset with the ability to collaborate across departments.

What Sets You Apart:
  • Prior experience in equipment rental, construction, or logistics with a sales or customer service focus preferred.
  • Experience using rental management or ERP systems (e.g., Point of Rental) preferred.
  • Background in dispatching, scheduling, or logistics coordination preferred.
  • Familiarity with DOT regulations related to equipment delivery and transport.
  • Experience in sales support or inside sales, ideally within a business-to-business environment.
  • Ability to read and interpret equipment manuals, load charts, and technical documentation.
  • Mechanical aptitude to identify basic equipment issues or readiness concerns.
  • Strong negotiation or upselling skills to support rental sales growth.
  • Experience working in a fast-paced service, rental, or operations environment.
  • Knowledge of common construction and material-handling equipment, including specifications, attachments, and safe-use guidelines.

What We Offer:
  • Competitive pay.
  • On-the-job training and professional development.
  • Opportunities for advancement within a growing company.
  • Stable, full-time opportunity in a high-demand industry.

Benefits:
  • Health, dental, and vision insurance.
  • Short-term disability (STD), accident & dismemberment (A&D), and life insurance.
  • 401(k) with 50% company match up to 6%.
  • Paid vacation and sick days.
  • Six paid holidays per year.

Apply today and build a rewarding career with a trusted leader in equipment rentals.
Equal Opportunity Employer:
Chet’s Rent-All is proud to be an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
Visit us online: Chet’s Rent-All.