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Toll Operations Manager Jobs in Springfield, MA (NOW HIRING)

Quality Engineer

Agawam, MA · On-site

$71K - $92K/yr

... toll manufacturers and third-party service providers meet OMG and industry quality standards ... Operations/manufacturing experience required. * Minimum 5 years' experience in leading and ...

Quality Engineer

Agawam, MA · On-site

$71K - $92K/yr

... toll manufacturers and third-party service providers meet OMG and industry quality standards ... Operations/manufacturing experience required. * Minimum 5 years' experience in leading and ...

Toll Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do toll operations manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for toll operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

How much is the salary of an operations manager?

The salary of a Toll Operations Manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and the size of the organization. Additional benefits may include bonuses, health insurance, and retirement plans, and the role often requires strong leadership and operational skills.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) holds a higher position than an Operations Manager (Ops Manager). The GM typically oversees multiple departments or the entire business unit, while the Ops Manager focuses on managing daily operations within a specific area. The hierarchy can vary depending on the company's structure, but generally, the GM has broader authority and responsibility.

What is the role of a toll operations manager?

A toll operations manager oversees the daily functioning of toll collection systems, ensuring efficient and accurate processing of transactions. They coordinate staff, monitor system performance, implement safety protocols, and may use management software to optimize operations and maintain compliance with regulations.

What does a tolling manager do?

A tolling manager oversees the operation and maintenance of toll collection systems on highways or bridges, ensuring efficient and accurate processing of toll payments. They coordinate staff, monitor system performance, and implement procedures to improve traffic flow and revenue collection, often using electronic tolling technology and data analysis tools.
What cities near Springfield, MA are hiring for Toll Operations Manager jobs? Cities near Springfield, MA with the most Toll Operations Manager job openings:

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Must Have Technical/Functional Skills
Required Qualifications:
• Minimum 5 years of experience as a QA Manager leading the testing efforts for a large-scale, multi- year transformation program
• At least 5 years experience in Property and Casualty insurance domain
• Experience starting QA activities from the discovery phase of the project, influence the test scope, talk about value of testing, capability to build the right mix of the testing team
• Experience building test strategy and test plan documents, test evaluation reports, and accurate effort estimations, and review with project managers, architects and product owners.
• At least 5 years experience in leading a team of manual / automation / data testers, providing guidance, mentorship, and performance feedback and should also be hands-on in software testing
• Must have strong communication skills to handle multiple areas/business SMEs/project teams
• Should have leadership skills, thought leadership, and a self-runner
• Work from office for 3 days a week
Preferred Qualifications:
• Experience using Azure DevOps for defect management, sprint backlog maintenance, and test case management
• Hands-on experience in developing and executing automation test cases in Type script / C# using Microsoft Playwright is a good to have
Roles & Responsibilities
About the Role: We are seeking a highly experienced and strategic Senior Test Manager to lead the testing efforts for a large-scale, multi-year transformation program. This pivotal role will be responsible for defining and executing comprehensive test strategies, ensuring the delivery of high-quality solutions, and providing critical leadership throughout the testing lifecycle. You will work closely with business stakeholders, development teams, and leadership to drive successful program outcomes.
Responsibilities:
Strategic Test Leadership:
• Develop and implement test strategy ensuring alignment with business objectives and project timelines.
• Define and execute an automation test strategy
• Establish clear test phases, toll gates, and go/no-go criteria to manage end-to-end testing.
Test Planning & Execution:
• Analyze business requirements and translate them into detailed test plans, test strategy documents, test evaluation reports, and accurate effort estimations.
• Manage and oversee the execution of system integration testing (SIT), functional testing, regression testing, user acceptance testing (UAT), and production support.
Stakeholder Management & Communication:
• Serve as the primary point of contact for all testing-related activities, maintaining clear and consistent communication with business SMEs, scrum masters, development teams, and senior leadership.
• Provide regular status reports, highlighting progress, risks, and mitigation strategies.
• Facilitate effective collaboration and ensure alignment among all stakeholders.
Quality Assurance & Risk Management:
• Establish and enforce quality standards to ensure all project deliverables meet or exceed expectations.
• Identify and proa ctively address potential risks, developing and implementing effective mitigation plans.
• Make go/no-go decisions based off test results and the toll gate criteria.
Team Leadership:
• Lead a team of testers, providing guidance, mentorship, and performance feedback.
Generic Managerial Skills, If any
Strategic Test Leadership:
• Develop and implement a comprehensive test strategy ensuring alignment with business objectives and project timelines.
• Define and execute an automation test strategy
• Establish clear test phases, toll gates, and go/no-go criteria to manage end-to-end testing
Team Leadership:
• Lead a team of testers, providing guidance, mentorship, and performance feedback.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000-$130,000 a year