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Toll Bridge Operator Jobs in Tennessee (NOW HIRING)

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Toll Bridge Operator information

See Tennessee salary details

$27.2K

$45.5K

$62.2K

How much do toll bridge operator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for toll bridge operator in Tennessee is $45,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a toll bridge operator?

Toll Bridge Operators are responsible for collecting tolls from drivers at bridges, ensuring proper payment, and providing customer service to motorists. They monitor traffic flow, issue receipts, and may assist with directions or answer questions about toll charges. Additionally, operators often maintain records of transactions, report any issues or discrepancies, and ensure that the toll booth area is safe and clean. This role requires attention to detail, good communication skills, and the ability to handle money accurately.

What are some typical challenges toll bridge operators face during their shifts, and how can they manage them effectively?

Toll Bridge Operators often encounter challenges such as managing high traffic volumes during peak hours, handling difficult customer interactions, and maintaining accuracy when processing payments. Staying focused and organized is key to ensuring efficient toll collection and minimizing errors. Operators also benefit from strong communication skills and the ability to remain calm under pressure, especially when resolving disputes or dealing with emergencies. Teamwork with supervisors and other operators helps address issues quickly and maintain smooth bridge operations.

What are the key skills and qualifications needed to thrive as a toll bridge operator?

To thrive as a Toll Bridge Operator, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and security cameras is typically required. Strong customer service skills, reliability, and the ability to remain calm under pressure help operators manage interactions and unexpected situations. These skills ensure accurate toll collection, smooth traffic flow, and a positive experience for travelers.

How to become a toll bridge operator?

To become a toll bridge operator, candidates typically need a high school diploma or equivalent and must pass a background check. Training on toll collection systems, safety procedures, and customer service is usually provided on the job, and some positions may require a valid driver's license and good communication skills.

What is the difference between Toll Bridge Operator vs Toll Booth Attendant?

AspectToll Bridge OperatorToll Booth Attendant
CredentialsMay require a valid driver’s license, basic trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentBridge infrastructure, outdoor, variable weatherIndoor/outdoor toll booths, customer interaction
Employer & IndustryTransportation agencies, public infrastructurePrivate companies, transportation services
Job FocusOperating toll systems, monitoring traffic, safetyCollecting tolls, assisting drivers, customer service

The main difference is that Toll Bridge Operators oversee toll collection on bridges, often involving monitoring traffic and safety, while Toll Booth Attendants primarily handle toll collection and customer service at toll booths. Both roles require basic credentials and are essential in transportation infrastructure, but their work environments and responsibilities differ slightly.

What are popular job titles related to Toll Bridge Operator jobs in Tennessee? For Toll Bridge Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Toll Bridge Operator jobs in Tennessee look for? The top searched job categories for Toll Bridge Operator jobs in Tennessee are:
Toll Bridge Operator jobs near you
Infographic showing various Toll Bridge Operator job openings in Tennessee as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $45,545 per year, or $21.9 per hour.

Tier 3 Support Engineer

Pennant Services

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

WHO WE ARE

At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values-Celebration, Accountability, Passion, Love, Intelligence, Customer Second, and Ownership. We believe great results come from empowered leaders, strong relationships, and people who take ownership of their work.

JOB SUMMARY
The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is responsible for root causeanalysis, long-term remediation, and active participation in IT projects and continuous improvementinitiatives. The Tier 3 Engineer serves as a senior technical resource and a liaison between the service desk and other IT teams. This position participates in an on-call rotation and is responsible for responding tocritical incidents and urgent escalations outside normal business hours.

JOB DUTIES
Advanced Incident & Problem Management

  • Resolve escalated incidents requiring deep technical expertise.
  • Perform root cause analysis for recurring issues and recommend long-term fixes.
  • Support critical incidents, ensuring minimal disruption to business operations.
  • Serve as part of the on-call rotation to address high-priority incidents, perform root cause
  • analysis, and provide advanced support for critical systems.
  • Document incident findings, lessons learned, and permanent fixes.

Project & Technical Involvement

  • Contribute to IT initiatives such as upgrades, system rollouts, and integrations.
  • Partner with other IT teams on cross-functional projects.
  • Assist with testing, rollout support, and post-implementation validation.
  • Provide technical input and risk assessment during change management and releasemanagement procedures.

Knowledge & Continuous Improvement

  • Develop advanced documentation and knowledge base content.
  • Mentor tier 1 and 2 to improve technical capability across the team.
  • Recommend tooling, process, or architectural improvements to enhance support effectivenessand system reliability.

Liaison & Collaboration

  • Act as a technical bridge between the service desk and other IT functions.
  • Communicate effectively with business stakeholders during escalations or projects.
  • Ensure alignment of support with organizational IT strategy.
  • Provide status updates, post-incident reports, and technical explanations as needed.
The above statements are only meant to be a representative summary of the major duties andresponsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • 4+ years in IT support with significant Tier 2/3 experience.
  • Advanced knowledge of Windows, macOS, and Linux environments.
  • Strong understanding of networking (TCP/IP, DNS, DHCP, VPNs, firewalls).
  • Experience with virtualization (VMware, Hyper-V), cloud services (Azure, AWS).
  • Experience with scripting and automation (PowerShell, Python, Bash).
  • Familiarity with identity and access management tools (Active Directory, Azure AD, MFA).
  • Familiarity with endpoint management, patching, and monitoring tolls.
  • ITIL Foundation, Microsoft/Azure certifications, or cloud-related certifications (AWS/AzureSolutions Architect, etc.) preferred.
  • Excellent written and verbal communication skills.
  • Experience supporting regulated, high-availability, and fast-paced environments with acustomer-focused mindset.
  • Strong collaboration skills, ability to work under pressure, and manage escalationseffectively.
  • Competence in documentation and change management processes.
  • Excellent analytical and problem-solving skills.

Wage: Dependent on Experience
Type: Full-Time

Location: Hybrid in Nashville, TN

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employee's needs.

From a choice of medical, dental and vision plan to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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