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Today Jobs in Connecticut (NOW HIRING)

Residential Flooring Installer Subcontractors Needed Stop hunting for work - Empire Today ® has work for flooring installers right now! We are looking for experienced contractors looking to grow ...

Residential Flooring Installer Subcontractors Needed Stop hunting for work - Empire Today ® has work for flooring installers right now! We are looking for experienced contractors looking to grow ...

Empire Today is looking for go-getters to meet face-to-face with our customers in their homes and help find the best flooring products for their needs. Hot leads generally within a 1-hour radius.

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Today information

See Connecticut salary details

$60.4K

$105.7K

$167.9K

How much do today jobs pay per year?

As of Sep 3, 2026, the average yearly pay for today in Connecticut is $105,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $122,200.00 per year, depending on experience, location, and employer.

What is today as a job title?

'Today' is not a standard job title in professional settings. It seems to be a placeholder or a miscommunication rather than an established role. If you are referring to a specific job title or need information about a particular role, please provide more context or clarify your query. Proper job titles typically reflect a person's duties or position within an organization, such as 'Project Manager,' 'Software Engineer,' or 'Sales Associate.'

What are the key skills and qualifications needed to thrive as a today, and why are they important?

I'm sorry, but 'Today' is not a recognized professional job title, so I cannot provide an answer based on your criteria.

What is the difference between Today vs Customer Service Representative?

AspectTodayCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service skills training
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageCustomer support across various sectorsCustomer support roles in retail, telecom, banking
Common Search/ComparisonToday vs Customer Service Representative

The term "Today" generally refers to the current day or modern work practices, while "Customer Service Representative" is a specific job title focused on assisting customers. Both roles often require similar skills and work environments, but "Today" emphasizes contemporary methods and tools used in customer support roles.

What cities in Connecticut are hiring for Today jobs?

Cities in Connecticut with the most Today job openings:

Infographic showing various Today job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 2% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $105,704 per year, or $50.8 per hour.

Area Customer Service Associate

Empire Today

Hartford, CT • On-site

$20 - $23/hr

Full-time

Medical, PTO

Posted 28 days ago


Empire Today rating

7.2

Company rating: 7.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

16th of 51 rated home improvement retailers


Job description

Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance. The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns. This position reports to the Area Customer Service Manager.

We offer:

  • Health benefits.
  • Paid time off and holiday pay.
  • Wellness program.
  • Professional development & career advancement opportunities.
  • Lots of perks.

Compensation Information:
$20-$23/hour plus bonus
Responsibilities:

  • Assist with answering incoming customer service calls.
  • Review, monitor, and track Service Requests report for assignment and resolution on a daily and weekly basis, for their designated area
  • Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests).
  • Export information from database into Excel spreadsheet for assignment and prioritization.
  • Submit daily prioritized excel report to appropriate personnel.
  • Track and update changes to the SR report and provide updated report to Area Customer Service Manager.
  • Assist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution.
  • Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
  • Monitor area hunt group to respond to customer inquiries.
  • Create and submit letters to customers.
  • Assign SRs through Siebel database.
  • Communicate with customers the dates and times for repairs; schedule services in Precision Order.
  • Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase.
  • Request and collect referrals from every satisfied customer during the post installation call process.
  • Report on negative customer feedback from post calls and collaborate with appropriate manager on remedy determination.
  • Monitor all SRs assigned to corporate POCs to ensure swift completion.
  • Utilize aged service request reports to manage service request cycle times.
  • Keep abreast current product lines and familiarize with new product lines to keep product knowledge current.
  • Perform other functions as necessary or assigned.

Qualifications:

  • Minimum one (1) year of customer service experience preferred.
  • Highschool diploma or equivalent; associate degree preferred.
  • Flooring or home improvement industry experience preferred.
  • Proficient in MS Word, Excel, and Outlook.
  • Excellent oral and written communication skills.
  • Strong telephone etiquette and professional demeanor.
  • Problem-solving skills.
  • Excellent organizational skills.
  • Team player.
  • Ability to set priorities and meet deadlines.

Why Empire Today?

We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.

We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.

We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.

We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.

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