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Tire Rack Jobs in Indiana (NOW HIRING)

Customer Care Specialist I

South Bend, IN

$16.75 - $22/hr

At Tire Rack, we are committed to delivering peace of mind to our customers through expertise, responsiveness, and outstanding service. What You'll Do Customer Support & Communication * Respond to ...

New

Customer Care Specialist I

South Bend, IN

$16.75 - $22/hr

At Tire Rack, we are committed to delivering peace of mind to our customers through expertise, responsiveness, and outstanding service. What You'll Do Customer Support & Communication * Respond to ...

New

Senior DevOps Engineer

South Bend, IN · On-site

$127K - $163K/yr

Tire Rack is seeking a highly skilled and experienced Senior DevOps Engineer to help advance the reliability, scalability, automation, and security of our software delivery and infrastructure ...

New

Senior DevOps Engineer

South Bend, IN

$127K - $163K/yr

At Tire Rack, we operate with the values of IOOGA -- Integrity, Our People, Our Customers, Growth, and Attitude. What You'll Do DevOps Engineering & Automation * Design, develop, and optimize ...

New

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Tire Rack information

See Indiana salary details

$8

$15

$25

How much do tire rack jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for tire rack in Indiana is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $12.17 and $16.90 per hour, depending on experience, location, and employer.

What is a Tire Rack job?

A Tire Rack job typically involves working in a warehouse or distribution center, handling the storage, retrieval, and shipping of tires and related products. Responsibilities may include inventory management, order fulfillment, packing, and ensuring quality control. Some positions may require operating forklifts or other machinery to move heavy items. Depending on the role, employees may work in a fast-paced environment with physical demands.

What are the typical daily responsibilities of a Tire Rack warehouse associate?

As a Tire Rack warehouse associate, your daily tasks generally include receiving, inspecting, and organizing incoming tire shipments, picking and packing orders for shipment, and maintaining accurate inventory records. You'll operate material handling equipment such as forklifts or pallet jacks and work closely with other team members to meet productivity goals and safety standards. The role can be physically demanding, involving lifting and moving tires throughout your shift. Teamwork and strong communication are important, as you'll need to coordinate with colleagues and supervisors to ensure orders are processed correctly and efficiently. Adhering to safety procedures is key to keeping both team members and products safe in the fast-paced warehouse environment.

What are the key skills and qualifications needed to thrive in the Tire Rack position, and why are they important?

To excel as a Tire Rack warehouse associate, you need attention to detail, physical stamina, and the ability to safely handle and organize tires, often with a high school diploma or equivalent. Familiarity with inventory management systems and warehouse equipment like forklifts or pallet jacks is highly beneficial, and OSHA certification is sometimes required. Strong teamwork, reliability, and effective communication help you collaborate efficiently with coworkers and supervisors. These skills are essential for maintaining safety, ensuring accurate order fulfillment, and keeping warehouse operations running smoothly.

What cities in Indiana are hiring for Tire Rack jobs? Cities in Indiana with the most Tire Rack job openings:
Wholesale Customer Care Specialist I

Wholesale Customer Care Specialist I

Tire Rack

South Bend, IN

$16.75 - $22/hr

Full-time

Posted 2 days ago


Tire Rack rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Wholesale Customer Care Specialist I (11-8)

Employment Type: Full-Time
Location: South Bend, IN (On-Site)

About the Role

The Wholesale Customer Care Specialist I plays a key role in supporting Tire Rack's wholesale tire business by delivering exceptional service to customers, dealers, and manufacturer partners. This position serves as a frontline resource for customer inquiries, warranty processing, order support, and issue resolution while ensuring a positive customer experience.

The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment. This role requires strong communication skills, problem-solving abilities, and a commitment to providing accurate information and timely support across multiple communication channels.

At Tire Rack, we operate with the values of IOOGA — Integrity, Our People, Our Customers, Growth, and Attitude.

What You'll Do

Customer Service & Support

  • Respond to customer inquiries via phone, email, and warranty submissions in a professional and timely manner.
  • Provide accurate information regarding orders, products, policies, and procedures.
  • Resolve basic customer concerns and complaints while maintaining a positive customer experience.
  • Monitor and manage call tags, hold tickets, and general customer service inbox communications.

Order & Warranty Processing

  • Process replacement orders, returns, refunds, and exchanges in accordance with company policies and procedures.
  • Coordinate with tire manufacturers and dealers to gather documentation and information required for warranty claims.
  • Prepare rebate submissions and assist with warranty-related administrative processes.
  • Track customer order deliveries and return shipments to ensure timely resolution and communication.

Collaboration & Administrative Support

  • Support cross-functional teams with miscellaneous administrative and operational tasks.
  • Maintain accurate records and documentation related to customer interactions and warranty processing.
  • Assist with departmental initiatives and projects as assigned.

What We're Looking For

Required Qualifications

  • Minimum of one (1) year of experience in a call center, customer service, or e-commerce environment.
  • General knowledge of Microsoft Office applications.
  • Strong customer-service mindset with a commitment to delivering exceptional experiences.
  • Excellent verbal and written communication skills.
  • Effective problem-solving, active listening, and negotiation abilities.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities and work efficiently in a fast-paced environment.
  • Demonstrated initiative and willingness to learn new systems and processes.
  • Ability to quickly adapt to changing priorities and technology.

Education

  • High school diploma or equivalent required.
  • Equivalent combination of education and experience may be considered.

Schedule

Work Days

  • Monday through Friday
  • Occasional Saturdays and Sundays may be required based on business needs

Work Hours

  • Normal schedule is 11:00 a.m. to 8:00 p.m.
  • Additional hours may be required as business needs dictate

Why Join Tire Rack?

At Tire Rack, you'll join a team dedicated to delivering outstanding customer experiences while supporting one of the most trusted names in the tire industry. We offer opportunities for professional growth, a collaborative work environment, and the chance to make a meaningful impact on our customers and business every day.

If you're passionate about helping customers, enjoy solving problems, and want to grow your career with a company that values Integrity, Our People, Our Customers, Growth, and Attitude, we'd love to hear from you.

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