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Tik Tok Operations Manager Jobs (NOW HIRING)

First 6 weeks - Operations and Local Store Marketing (LSM) training. Heavy LSM with overall brand ... Basic knowledge of social platforms (Instagram, Tik Tok), Content Management Systems, and CRM ...

Manage sales results and profitability of Tik Tok Shop with in house team * Develop and lead innovative and effective creative strategies to help drive both top of funnel brand awareness across all ...

... Managers to set long-term objectives and develop go-to-market strategies for mobile app ads adoption and growth - Collaborate with our gaming product and solutions team to build customer-centric ...

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Tik Tok Operations Manager information

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$35K

$78.6K

$140.5K

How much do tik tok operations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for tik tok operations manager in the United States is $78,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $100,500.00 per year, depending on experience, location, and employer.

Tik Tok Customer Service Representative (Prior Tik Tok Required)

Shaka Wear

Los Angeles, CA • On-site

$20/hr

Full-time

Medical, Dental, PTO

Posted 6 days ago


Job description

Our Mission

To craft authentic streetwear built on respect, loyalty, and trust for the culture.


Our Vision

To be the global leader in streetwear essentials, driven by unfiltered authenticity, timeless silhouettes, and relentless innovation.


About Shaka Wear

Founded in South Los Angeles in 2004, Shaka Wear is a premium streetwear essentials brand built on authenticity, quality, and culture. From our world-famous heavyweight tees to our growing collection of streetwear staples, we don't just make clothing. We make a statement. We're rooted in the spirit of LA and driven by a belief that true style lives in the basics. As we continue to grow, we're building a team that shares our passion for the culture and our hunger to push the brand to the next level.


About the Role
We’re looking for a TikTok Customer Service Representative to manage customer interactions across our TikTok account(s). This role is perfect for someone who understands TikTok culture, communicates clearly, and enjoys helping customers in a fast-paced digital environment.

Objectives of the Role

  • Respond to customer inquiries via TikTok comments, DMs, and TikTok Shop messages.
  • Handle order issues, refunds, exchanges, and general product questions.
  • Monitor comments.
  • Maintain a friendly, on-brand tone in all customer interactions.
  • Escalate complex issues to the appropriate team when needed.
  • Track common customer concerns and provide feedback for improvement.
  • Ensure quick response times and high customer satisfaction.


Required Skills & Qualifications

  • Previous experience in customer service, Tik Tok, and social media support required.
  • Familiarity with TikTok, TikTok Shop, and social media trends.
  • Strong written communication skills.
  • Ability to multitask and handle high message volume.
  • Detail-oriented, patient, and solution-focused.
  • Comfortable working with CRM tools or chat platforms.


Compensation & Benefits

  • Health, dental, and vision insurance
  • 401(k) / pension
  • Paid time off (PTO)
  • Opportunity to work with a growing brand on TikTok.
  • Fun, collaborative team environment.


Our Culture

At Shaka Wear, we move fast, think big, and take pride in what we build.We're a growing team and your work will have real, visible impact from day one. We value people who perform, take ownership, and bring genuine passion to what they do. The environment is creative, street culture-driven, and entrepreneurial. We don't do things the conventional way, and that's by design.


Our core values:

  • Authenticity: We stay true to our roots and our culture in everything we do.
  • Quality over everything: We don't accept anything less than the best, and neither should you.
  • Loyalty: To the culture, to our team, and to the people who wear our brand.
  • Trust & Integrity: We do what we say and say what we mean, every time.
  • Hustle and ownership: If you can perform, you'll be rewarded. We trust people who take initiative.

Company Description

About Shaka Wear
Founded in South Los Angeles in 2004, Shaka Wear is a premium streetwear essential brand built on authenticity, quality, and culture. From our world-famous heavyweight tees to our growing collection of streetwear staples, we don't just make clothing. We make a statement. We're rooted in the spirit of LA and driven by a belief that true style lives in the basics. As we continue to grow, we're building a team that shares our passion for the culture and our hunger to push the brand to the next level.