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Tier 3 Engineer Jobs (NOW HIRING)

ADEX

IP Tier 3 Network Engineer

Melbourne, FL · On-site

IP Tier 3 Network Engineer On site in Melbourne, FL IP Tier 3 Network Engineers support the management and implementation of IP network solutions. As an IP Network Engineer, candidates will support ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ...

Stem Xpert

NOC Tier 3 Network Engineer

Charlotte, NC · On-site

NOC Tier 3 Network Engineer Duration: 4months Charlotte NC The available position is for a Tier 3 Network Engineer contract to hire to support a long-tenured client major enterprise Fortune 100 ...

MSP Hire, Inc.

Tier 3 MSP Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

We're looking for a Tier 3 MSP Engineer who will serve as the senior technical escalation point for complex infrastructure, cloud, and security issues across client environments. You'll be the person ...

Buckeye Broadband

Brainiac - Tier 3

Northwood, OH · On-site

... Trend Analysis Engineering - Service Issues Sales - Marketing of Support Agreements Marketing ... The Brainiac - Tier 3 is a non-exempt position. The working hours may vary to accommodate the needs ...

Buckeye Broadband

Brainiac - Tier 3

Northwood, OH · On-site

... Trend Analysis Engineering - Service Issues Sales - Marketing of Support Agreements Marketing ... The Brainiac - Tier 3 is a non-exempt position. The working hours may vary to accommodate the needs ...

Atos

Tier 3 Load Balancer Engineer

Celebration, FL · On-site

The Tier 3 GSOC Engineer is the top-level support tier in the GSOC for a complex global network. Focus area of this position is primarily on Load Balancer technologies; but, the candidate is expected ...

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Tier 3 Engineer information

What are the key skills and qualifications needed to thrive as a Tier 3 Engineer, and why are they important?

To thrive as a Tier 3 Engineer, you need advanced troubleshooting skills, deep technical expertise in network and systems administration, and typically a relevant degree or certifications like CCNP, MCSE, or equivalent experience. Familiarity with enterprise-level tools such as ticketing systems, remote monitoring and management (RMM) platforms, and diagnostic utilities is essential. Exceptional analytical thinking, clear communication, and the ability to work under pressure are vital soft skills for excelling in this role. These capabilities are crucial for resolving complex technical issues efficiently, supporting lower-tier engineers, and ensuring reliable IT operations for organizations.

What is the difference between Tier 3 Engineer vs Tier 2 Engineer?

AspectTier 3 EngineerTier 2 Engineer
CertificationsAdvanced certifications like Cisco CCNP, CompTIA Network+Entry to mid-level certifications such as CompTIA A+ or Network+
Work EnvironmentComplex troubleshooting, network design, and advanced supportBasic support, routine maintenance, and troubleshooting
ResponsibilitiesHandling escalated issues, implementing solutions, mentoring Tier 1/2Responding to user tickets, basic network/configuration tasks

In summary, a Tier 3 Engineer typically handles more complex problems, possesses advanced certifications, and plays a mentorship role, whereas a Tier 2 Engineer focuses on routine support and basic troubleshooting. The two roles differ mainly in complexity, expertise, and responsibilities within IT support hierarchies.

What are Tier 3 Engineers?

Tier 3 Engineers are highly skilled technical professionals who handle the most complex and challenging IT issues that cannot be resolved by lower-tier support staff. They provide advanced troubleshooting, root cause analysis, and often work directly with product developers or vendors to resolve critical problems. Their expertise is crucial for resolving system outages, security incidents, and infrastructure issues, ensuring minimal downtime and optimal system performance. Tier 3 Engineers may also contribute to developing support documentation and training for other support tiers.

How does a Tier 3 Engineer typically collaborate with Tier 1 and Tier 2 support teams?

Tier 3 Engineers often serve as the final escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support teams. They regularly collaborate by reviewing detailed case notes, providing advanced troubleshooting steps, and sometimes conducting training sessions to help lower-tier staff improve their technical knowledge. Effective communication and documentation are crucial, as Tier 3 Engineers must clearly relay solutions and updates to both the support teams and sometimes directly to clients. This collaborative environment ensures that issues are resolved efficiently and knowledge is continuously shared across the support hierarchy.
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What job categories do people searching Tier 3 Engineer jobs look for? The top searched job categories for Tier 3 Engineer jobs are:
Tier 3 Engineer jobs near you
Infographic showing various Tier 3 Engineer job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 73% Full Time, 4% Part Time, 18% Contract, and 2% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
IP Tier 3 Network Engineer

IP Tier 3 Network Engineer

ADEX

Melbourne, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

IP Tier 3 Network Engineer
On site in Melbourne, FL
Job Description:
IP Tier 3 Network Engineers support the management and implementation of IP network solutions. As an IP Network Engineer, candidates will support supervision of network equipment and service order installation and activations. The candidate will collaborate with internal and external teams and work independently implementing scheduled network maintenance events. Other tasks include managing special projects and supporting program requirements. The Tier 3 network engineer handles the highest level of network escalation tickets and needs to fully understand the network architecture, be calm under pressure, and be very skilled at network troubleshooting.
Responsibilities:
3rd level support for troubleshooting and resolving IP backbone and customer routing issues.
Design, engineer, and implement solutions that support customer requirements and critical backbone architecture.
Create network documentation and training as required for supporting engineering and NOC teams.
Define and implement best practices for network and capacity management.
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About ADEX

Sourced by ZipRecruiter

ADEX Corporation, based in Alpharetta, Georgia, US, is a leading name in the telecommunications industry. With an established reputation for delivering unmatched telecom solutions, the company specializes in designing, managing, and implementing crucial projects integral to the telecom industry. Built upon a strong foundation, ADEX has been in operation for over three decades, since its inception in 1993. A commitment to technological innovation, an unwavering focus on customer satisfaction, and a dedication to providing value-engineered solutions form the very core of ADEX's mission and values.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

1993

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