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Tides Inn Jobs in New York (NOW HIRING)

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What are some common challenges faced by team members working at Tides Inn, and how can they be addressed?

Team members at Tides Inn may encounter challenges like adapting to a fast-paced hospitality environment, managing guest expectations, and collaborating across diverse departments such as housekeeping, front desk, and food service. To succeed, it's important to communicate effectively, remain flexible during peak periods, and seek feedback from colleagues and supervisors. The Tides Inn fosters a supportive team culture, and staff are encouraged to participate in ongoing training to continuously improve their service skills and advance their careers.

What are the key skills and qualifications needed to thrive as a hospitality professional at Tides Inn, and why are they important?

To thrive as a hospitality professional at Tides Inn, you need a strong background in guest services, problem-solving, and attention to detail, often supported by experience in hospitality or tourism management. Familiarity with hotel management systems, reservation software, and point-of-sale platforms is typically required. Exceptional interpersonal skills, teamwork, and a positive attitude help create memorable guest experiences and foster a welcoming environment. These abilities are crucial for maintaining high service standards and ensuring guest satisfaction in a competitive hospitality industry.

What is the difference between Tides Inn vs Housekeeper?

AspectTides InnHousekeeper
CredentialsHospitality management, customer service skillsCleaning certifications, experience in housekeeping
Work EnvironmentResort/hotel setting, guest-focusedHotel, resort, or private residence
Employer & IndustryHospitality industry, resorts, hotelsHospitality industry, hotels, resorts

The Tides Inn is a hospitality establishment offering a range of guest services, while a Housekeeper primarily focuses on cleaning and maintaining guest rooms. Both roles are integral to the hospitality industry, but the Tides Inn encompasses broader responsibilities including guest relations, whereas Housekeepers concentrate on cleanliness and upkeep.

What is the Tides Inn?

The Tides Inn is a historic waterfront resort located in Irvington, Virginia, along the Chesapeake Bay. Established in 1947, the inn offers upscale accommodations, fine dining, a marina, golf course, spa services, and various outdoor activities. The Tides Inn is known for its scenic views, Southern hospitality, and a range of amenities that cater to both leisure and business travelers. It is a popular destination for weddings, conferences, and romantic getaways, providing guests with a relaxing and luxurious experience on Virginia’s Northern Neck.
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Tides Inn jobs near you
Infographic showing various Tides Inn job openings in New York as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Front Desk Agent - 7 AM to 3 PM - Residence Inn Wayne

Buffalo Lodging Associates, LLC

Wayne, NJ

$17.50/hr

Full-time

Re-posted 11 days ago

Job description

Residence Inn by Marriott-Wayne, 30 Nevins Road, Wayne, NJ 07470

We are currently looking for a Full-Time Guest Services Representative to join our front desk Team! Our Residence Inn® by Marriott in Wayne, with 118 full suites, is nestled in a peaceful corner of northern New Jersey. When our guests visit William Paterson University or attend a wedding at The Brownstone or The Tides Estate, there’s no closer hotel. Ice . We are an extended stay hotel, and our suites have full kitchens including a fridge, microwave, and utensils. A great place to stay, a great place to work. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Drive hotel shuttle

Typical Schedule : Morning Shifts: 7AM – 3PM, Weekend and Holidays Availability needed.
Must have a valid driver's license as this position requires driving the hotel shuttle occasionally.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

  • Customer Service experience, in a hotel setting preferred.
  • Marriott experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • $17.50/hr.
  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program

Rate of Pay: $16.75/hr

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.