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Tide Cleaners Jobs in Michigan (NOW HIRING)

Lead CSR

Birmingham, MI · On-site

$15 - $19/hr

At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn't have to revolve around laundry.

Lead CSR

Birmingham, MI · On-site

$15 - $19/hr

At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn't have to revolve around laundry.

Tide Cleaners information

What are the key skills and qualifications needed to thrive in the Tide Cleaners position, and why are they important?

To thrive as a Tide Cleaners associate, you need a keen attention to detail, basic understanding of garment care, and the ability to operate laundering and dry cleaning equipment. Familiarity with point-of-sale systems and basic stain treatment techniques is often required, with some locations providing on-the-job training rather than formal certification. Strong customer service skills, reliability, and the ability to multitask help employees stand out in this fast-paced environment. These abilities ensure garments are cared for correctly while delivering an efficient, positive customer experience.

What does a typical day look like for an associate at Tide Cleaners?

A typical day as a Tide Cleaners associate involves welcoming customers, checking in and tagging garments, inspecting items for stains or special care instructions, and operating cleaning machinery. You may also be responsible for sorting and organizing laundry, assembling completed orders, and maintaining a clean work environment. Teamwork is key, as tasks are often shared among staff to keep operations running smoothly and ensure timely service. You'll interact with customers regularly, answering questions and helping them get the best results for their garments. This hands-on role is great for those who enjoy active work and providing excellent service.

What is a Tide Cleaners?

A Tide Cleaners job typically involves working at one of Tide's dry cleaning or laundry service locations, providing customer service, processing orders, and ensuring garments are cleaned and handled properly. Employees may assist with tagging, sorting, and operating cleaning equipment. Some positions also involve delivery services or managing store operations.

What are popular job titles related to Tide Cleaners jobs in Michigan? For Tide Cleaners jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Tide Cleaners jobs in Michigan look for? The top searched job categories for Tide Cleaners jobs in Michigan are:
Infographic showing various Tide Cleaners job openings in Michigan as of July 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Lead CSR

Tide Cleaners

Birmingham, MI • On-site

$15 - $19/hr

Full-time

PTO

Re-posted 3 days ago


Tide Cleaners rating

5.4

Company rating: 5.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

37th of 59 rated cleaning companies


Job description

  • Production Management:

    • Assign tasks to team members based on workload and skillset.
    • Monitor production timelines and ensure timely completion of orders.
    • Identify and address production bottlenecks.
    • Optimize workflow to maximize efficiency.
  • Quality Control:

    • Inspect garments for stains, damage, and proper cleaning methods.
    • Ensure adherence to quality standards throughout the cleaning process.
    • Address any quality concerns raised by customers.
  • Customer Service:

    • Interact with customers, addressing inquiries and concerns regarding cleaning services.
    • Provide accurate information about pricing and turnaround times.
    • Resolve customer complaints in a professional manner.
  • Staff Supervision:

    • Train new employees on proper dry cleaning techniques and company procedures.
    • Provide ongoing feedback and performance coaching to team members.
    • Address performance issues and disciplinary actions when necessary.
    • Foster a positive and collaborative work environment.
  • Operational Management:

    • Maintain inventory of cleaning supplies and chemicals.
    • Monitor equipment functionality and report any maintenance needs.
    • Ensure compliance with safety regulations and procedures.
    • Adhere to company policies and standards.

Required Skills and Qualifications:

  • Dry Cleaning Expertise: Thorough understanding of different fabric types, cleaning methods, stain removal techniques, and pressing procedures.
  • Leadership Abilities: Proven ability to motivate and manage a team, delegate tasks, and resolve conflicts.
  • Customer Service Focus: Excellent communication skills and ability to interact with customers in a professional manner.
  • Attention to Detail: High level of accuracy and ability to identify quality issues.
  • Problem-Solving Skills: Capacity to troubleshoot operational challenges and find solutions.

Company Description

Every Tide Cleaners is locally owned and operated and made up of a team of cleaning experts with years of unmatched experience in garment care. Our Tide-trained experts follow trusted laundry practices based on more than 70 years of experience.

At Tide Cleaners, our mission is to make caring for clothes so perfect and simple that your life doesn’t have to revolve around laundry.


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