The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support ...
The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support ...
The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support ...
The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support ...
The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK) invites applications for a Lab Manager position. This position serves the Applied Engineering (AppE ...
The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK) invites applications for a Lab Manager position. This position serves the Applied Engineering (AppE ...
COOK (ON CALL)
Dyersburg, TN · On-site
$22/hr
Morrison Healthcare - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; Monday through Friday, hours may vary. Some weekends ...
COOK (ON CALL)
Dyersburg, TN · On-site
$22/hr
Morrison Healthcare - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; Monday through Friday, hours may vary. Some weekends ...
Research Computing Facilitator: National Institute for Computational Sciences - UTK
Oak Ridge, TN · On-site
$9/hr
Kao Department of Electrical Engineering and Computer Science within the Tickle College of Engineering at UTK. NICS operates computing resources and supports the University of Tennessee, Oak Ridge ...
Research Computing Facilitator: National Institute for Computational Sciences - UTK
Oak Ridge, TN · On-site
$9/hr
Kao Department of Electrical Engineering and Computer Science within the Tickle College of Engineering at UTK. NICS operates computing resources and supports the University of Tennessee, Oak Ridge ...
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Associate Director of Advancement Operations and Donor Experience for the Tickle ...
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Associate Director of Advancement Operations and Donor Experience for the Tickle ...
Associate / Full Professor, Center for Applied Digital Health and Optimization Methods, Nutrition, S
Knoxville, TN · On-site
... Tickle College of Engineering, College of Arts and Sciences, College of Nursing). The Associate Director will provide instrumental support for the incorporation of digital health and optimization ...
Associate / Full Professor, Center for Applied Digital Health and Optimization Methods, Nutrition, S
Knoxville, TN · On-site
... Tickle College of Engineering, College of Arts and Sciences, College of Nursing). The Associate Director will provide instrumental support for the incorporation of digital health and optimization ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. Schedule: On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. Schedule: On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
Senior Financial Associate: Department of Mechanical and Aerospace Engineering - UTK
Knoxville, TN · On-site
$53K/yr
Cover Letter About The Department The Mechanical and Aerospace Engineering Department is part of the Tickle College of Engineering at the University of Tennessee, Knoxville. More information can be ...
Senior Financial Associate: Department of Mechanical and Aerospace Engineering - UTK
Knoxville, TN · On-site
$53K/yr
Cover Letter About The Department The Mechanical and Aerospace Engineering Department is part of the Tickle College of Engineering at the University of Tennessee, Knoxville. More information can be ...
Temporary, Part-Time Research Specialist: Department of Biomedical Engineering - UTK
Knoxville, TN · On-site
List of 3 Professional References About The Department The Mechanobiology of Morphogenesis Laboratory is within the Department of Biomedical Engineering at the Tickle School of Engineering of UTK.
Temporary, Part-Time Research Specialist: Department of Biomedical Engineering - UTK
Knoxville, TN · On-site
List of 3 Professional References About The Department The Mechanobiology of Morphogenesis Laboratory is within the Department of Biomedical Engineering at the Tickle School of Engineering of UTK.
PATIENT DINING ASSOCIATE (DIETARY AIDE)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK) invites applications for a Lab Manager position. This position serves the Applied Engineering (AppE ...
The Tickle College of Engineering (TCE) at the University of Tennessee, Knoxville (UTK) invites applications for a Lab Manager position. This position serves the Applied Engineering (AppE ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only . * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only . * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Associate Director of Advancement Operations and Donor Experience for the Tickle ...
The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Associate Director of Advancement Operations and Donor Experience for the Tickle ...
Electrical Engineering and Computer Science - Research Assistant/Associate/Full Professor
Knoxville, TN · On-site
... Tickle College of Engineering, the School of Architecture, the UT Institute of Agriculture, and current and future partners. As a UT-ORII research faculty member, the successful candidate will ...
Electrical Engineering and Computer Science - Research Assistant/Associate/Full Professor
Knoxville, TN · On-site
... Tickle College of Engineering, the School of Architecture, the UT Institute of Agriculture, and current and future partners. As a UT-ORII research faculty member, the successful candidate will ...
Senior Financial Associate: Department of Mechanical and Aerospace Engineering - UTK
Knoxville, TN · On-site
$53K/yr
Cover Letter About The Department The Mechanical and Aerospace Engineering Department is part of the Tickle College of Engineering at the University of Tennessee, Knoxville. More information can be ...
Senior Financial Associate: Department of Mechanical and Aerospace Engineering - UTK
Knoxville, TN · On-site
$53K/yr
Cover Letter About The Department The Mechanical and Aerospace Engineering Department is part of the Tickle College of Engineering at the University of Tennessee, Knoxville. More information can be ...
PATIENT DINING ASSOCIATE (DIETARY AIDE)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
PATIENT DINING ASSOCIATE (DIETARY AIDE)
Dyersburg, TN · On-site
$18/hr
West TN Healthcare Dyersburg - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; 8 hour and 12 hour shifts. Days and hours may vary ...
List of 3 Professional References About The Department The Mechanobiology of Morphogenesis Laboratory is within the Department of Biomedical Engineering at the Tickle School of Engineering of UTK.
List of 3 Professional References About The Department The Mechanobiology of Morphogenesis Laboratory is within the Department of Biomedical Engineering at the Tickle School of Engineering of UTK.
COOK
Dyersburg, TN · On-site
$22/hr
Morrison Healthcare - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; Monday through Friday, hours may vary. Some weekends ...
COOK
Dyersburg, TN · On-site
$22/hr
Morrison Healthcare - 400 East Tickle Street, Dyersburg, TN 38024. Note: online applications accepted only. * Schedule : On call schedule; Monday through Friday, hours may vary. Some weekends ...
Tickle information
See Tennessee salary details
$9.16 - $10.73
2% of jobs
$10.73 - $12.30
4% of jobs
$13.37 is the 25th percentile. Wages below this are outliers.
$12.30 - $13.86
27% of jobs
The median wage is $15.29 / hr.
$13.86 - $15.43
18% of jobs
$15.43 - $17
19% of jobs
$17.66 is the 75th percentile. Wages above this are outliers.
$17 - $18.56
11% of jobs
$18.56 - $20.13
7% of jobs
$20.13 - $21.70
4% of jobs
$21.70 - $23.27
4% of jobs
$23.27 - $24.83
1% of jobs
$24.83 - $26.40
2% of jobs
$9
$17
$26
How much do tickle jobs pay per hour?
What is a tickle?
What is the difference between Tickle vs Customer Service Representative?
| Aspect | Tickle | Customer Service Representative |
|---|---|---|
| Required Credentials | Minimal; often on-the-job training | High school diploma or equivalent; sometimes post-secondary education |
| Work Environment | Call centers, online platforms, remote | Call centers, retail, office settings |
| Industry Usage | Sales, marketing, customer engagement | Customer support across various industries |
| Common Search Intent | Tools for sales and engagement | Handling customer inquiries and issues |
While Tickle focuses on engaging customers through specific tools or platforms, a Customer Service Representative handles broader customer inquiries and support. Both roles involve communication skills, but Tickle is more specialized in engagement techniques, whereas Customer Service Representatives provide general assistance across industries.
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Senior IT Technician: Tickle College of Engineering - UTK
Knoxville, TN • On-site
Full-time
Posted 29 days ago
Job description
The Tickle College of Engineering is seeking to fill two Senior IT Technician positions. Under the supervision of the Director of IT, each Senior IT Technician will provide direct technical support to the Tickle College of Engineering Office of the Dean, six TCE administrative offices, nine TCE program offices, and multiple academic departments. This broad scope includes approximately 815 faculty, staff, and graduate students. Each position will provide desktop and technical support required under seven Service Level Agreements, as directed by the IT Manager.
Responsibilities
The Senior IT Technician provides technical and desktop support by troubleshooting hardware and software issues, installing and maintaining technology, configuring operating systems and applications, maintaining asset records, supporting specialized equipment, providing technical guidance and training, partnering on IT-related projects, and making recommendations regarding equipment and infrastructure changes. The position also provides audio/visual and technology support for TCE-sponsored events, including event coordination, presentation equipment setup, conferencing technology, presenter training, and time-sensitive troubleshooting. Additional responsibilities include maintaining classroom and conference room technology, performing organizational and clerical duties as directed, and surplusing outdated hardware.
Qualifications
Required Qualifications
- Education:
- Associate's degree in Computer Science, Computer Engineering, IT Technology field with a focus on software and hardware.
- Experience:
- Minimum of 2-3 years of experience in a computer hardware and software technical environment.
- Knowledge, Skills, Abilities:
- Knowledge of Mac and Windows hardware configuration, software installation, and operating systems
- Knowledge of Microsoft Active Directory and Microsoft Intune
- Knowledge of computer networking principles and DNS/DHCP; proficiency with MS Office products for Windows and Mac; and familiarity with e-mail clients
- Knowledge of ticketing systems and their use in tracking, documenting, and resolving user support requests
- Skills in providing customer service to a diverse user base with varying levels of technical expertise
- Skills in interpersonal communication, including the ability to communicate with users across a wide range of technical understanding, both written and orally
- Skills in analytical thinking and problem-solving with attention to detail and accuracy
- Skills in maintaining accurate records of hardware assets, system changes, and support activities
- Skills in researching new technologies and making recommendations for support
- Ability to work independently, take ownership of problems and projects, and perform effectively in a fast-paced environment
- Ability to learn new IT systems and processes and stay current on IT-related best practices and security requirements
- Ability to follow and understand written and oral instructions
- Ability to analyze problems and explain or implement effective solutions
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
- Education:
- Bachelor's degree in Computer Science, Computer Engineering, IT Technology field with a focus on software and hardware.
- Other Licenses/Certifications: Applicable certification preferred (e.g., CompTIA A+, Network+)
- Experience:
- 4-5 years of experience in a computer hardware and software technical environment
- 1-3 years of experience working in an academic environment or
- 1-3 years of experience working with computer controlled laboratory equipment
- Knowledge, Skills, Abilities:
- Knowledge of computer security principles
- Knowledge of Linux/Linux+/Unix operating systems
- Skills in Cloud Storage Applications such as Microsoft OneDrive
- Ability to join computer systems to a configuration management system using Microsoft Active Directory Group Policy and Microsoft Intune
Work Location
- Location: Knoxville, TN
- Onsite
Compensation and Benefits
- UT market range: MR08
- Anticipated hiring range: $55,000 - $60,000
- Find more information on the UT Market Range structure here
- Find more information on UT Benefits here
Application Instructions
To express interest, please submit an application with the noted below attachments.
- Resume
- Cover Letter
About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
About University of Tennessee at Martin
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
1,001 - 5,000 Employees
Headquarters location
Martin, TN, US
Year founded
1900