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Tickets Jobs in Utah (NOW HIRING)

... tickets, this role monitors the live flow of tickets and calls, audits work against service standards, catches tickets that have stalled or been misrouted, and performs service recovery by calling ...

Create and update tickets. * Independently triages and manages ticket queue in respective technology, and provides feedback and guidance for tickets of concern * Monitor network events and element ...

Build, refine, and clean up tickets for the Business Systems Admins and Developers, writing clear, well-scoped technical requirements that developers can act on without unnecessary back-and-forth.

Create and update tickets. * Independently triages and manages ticket queue in respective technology, and provides feedback and guidance for tickets of concern * Monitor network events and element ...

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Tickets information

What is the difference between Tickets vs Customer Service Representatives?

AspectTicketsCustomer Service Representatives
Required CredentialsBasic technical knowledge, ticketing system trainingCommunication skills, customer service training
Work EnvironmentHelp desk software, online platformsCall centers, retail, office settings
Industry UsageIT, tech support, software companiesRetail, telecom, hospitality
Common Search IntentTechnical issue resolution, ticket managementCustomer inquiries, service support

Tickets typically refer to technical support roles focused on managing and resolving issues through ticketing systems, often in IT or tech industries. Customer Service Representatives handle a broader range of customer interactions across various industries, emphasizing communication and problem-solving skills. While both roles involve assisting customers, Tickets are more technical, whereas Customer Service Representatives focus on general customer support.

How do I become a tickets agent?

To become a tickets agent, you typically need a high school diploma or equivalent and customer service skills. Many employers provide on-the-job training, and familiarity with ticketing software or point-of-sale systems can be beneficial. Some positions may require background checks or certifications depending on the industry or company.

What is a job ticket?

A job ticket is a document or digital record used in various industries to track and manage a specific task or job. It typically includes details such as job description, assigned personnel, deadlines, and required materials, helping ensure efficient workflow and communication.
Infographic showing various Tickets job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Tickets & Premium Account Executive

South Jordan, UT • On-site

Salt Lake Bees
Spectator Sports • 51 - 200 employees

Full-time

Posted 12 days ago


Job description

Life is Better at the Ballpark!
We're glad you're interested in working for the Salt Lake Bees!
Why work for The Bees?
  • It's fun! We love baseball; the sports industry is our passion.
  • It's rewarding! Our fans love the sports experience, which makes our jobs even more enjoyable.
  • It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square and the Salt Lake Bees as its anchor.
  • Fun perks! Free and discounted perks for the Salt Lake Bees and Megaplex Theatres.

What will I Do?
You will work for one of Utah's most recognizable sports brands, with a great team, creating lasting memories for our guests and fans!
The Tickets & Premium Account Executive is responsible for generating revenue through the selling of season ticket memberships, selling and servicing of partial plans, group tickets, corporate events, premium seating, non-gameday events and other Miller Sports + Entertainment properties via phone calls, appointments, networking events and arena/ballpark tours. Essential to this role is the ability to be organized, prospect, sale and manage multiple accounts effectively while in a fast paced, fun environment. Additionally, we expect this role to lead out on different sales initiatives, staff training, and innovation among the entire Ticketing Department. The Tickets Premium Account Executive champions the company's Mission and Vision and models the company Values.
The position will:
  • Manage and keep detailed notes of all customer accounts within our CRM, Salesforce
  • Manage and organize accounts within our ticketing system, Ticketmaster
  • Sell Season Ticket Memberships for the Salt Lake Bees
  • Sell, Service & Renew Groups and Corporate Events for the Bees and MSE properties
  • Sell Premium Seating and club spaces
  • Sell, Service Non-gameday events at Daybreak Field and additional revenue opportunities through MSE
    properties
  • Provide outstanding customer service
  • Build a network of clientele and grow it every year
  • Perform gameday responsibilities such as entertaining clients and fulfilling commitments of FEPs
  • Maintain & Grow industry standard sales & service skills
  • Participate in on-going training and growth incentives
  • Support the building of a diverse culture that enriches the lives of our employees, customers, partners
    and communities
  • Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard
  • Enrich lives by creating winning experiences and timeless memories
  • Operate with an emphasis on safety for employees, teams, and guests
  • Be a student. Be a teacher. Be a leader.
  • Other duties as assigned

What are the requirements of the Job?
We want to give our guests the best sporting experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!
  • Bachelor's Degree from an accredited college or university is preferred but not required
  • 1 or more year of sales experience preferred
  • Ability to work all home games and work irregular hours (evenings, weekends, holidays)
  • Basic computer knowledge
  • Punctual, groomed and dressed for a professional environment
  • Ability to work effectively under fast-paced, high-stress situations
  • Able to observe, inspect, estimate and asses
  • Able to sit or stand for long periods of time
  • Combination of standard business hours and game hours. Must be able to work 4 days in office (Sandy, UT) with one remote flex day option per week (typically Friday).

Is this part-time or full-time?
This is a full-time role.
What is the wage structure?
Base + Commission (Paid on a draw system)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.