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Tickets Jobs in Florida (NOW HIRING)

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Tickets information

What is the difference between Tickets vs Customer Service Representatives?

AspectTicketsCustomer Service Representatives
Required CredentialsBasic technical knowledge, ticketing system trainingCommunication skills, customer service training
Work EnvironmentHelp desk software, online platformsCall centers, retail, office settings
Industry UsageIT, tech support, software companiesRetail, telecom, hospitality
Common Search IntentTechnical issue resolution, ticket managementCustomer inquiries, service support

Tickets typically refer to technical support roles focused on managing and resolving issues through ticketing systems, often in IT or tech industries. Customer Service Representatives handle a broader range of customer interactions across various industries, emphasizing communication and problem-solving skills. While both roles involve assisting customers, Tickets are more technical, whereas Customer Service Representatives focus on general customer support.

How do I become a tickets agent?

To become a tickets agent, you typically need a high school diploma or equivalent and customer service skills. Many employers provide on-the-job training, and familiarity with ticketing software or point-of-sale systems can be beneficial. Some positions may require background checks or certifications depending on the industry or company.

What is a job ticket?

A job ticket is a document or digital record used in various industries to track and manage a specific task or job. It typically includes details such as job description, assigned personnel, deadlines, and required materials, helping ensure efficient workflow and communication.

What cities in Florida are hiring for Tickets jobs?

Cities in Florida with the most Tickets job openings:

Infographic showing various Tickets job openings in Florida as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

REGAL BISTRO HOST/ HOSTESS $16 An Hour + Free Tickets!

Regal Entertainment Group

Miami, FL • On-site

$16/hr

Part-time

Retirement

This job post has expired today. Applications are no longer accepted.


Regal Entertainment Group rating

6.1

Company rating: 6.1 out of 10

Based on 316 frontline employees who took The Breakroom Quiz

10th of 42 rated movie theaters


Job description

Summary:  The concierge is a team member classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or a full-time hourly employee whose has the main responsibility of assisting our guests in obtaining information and authorized movie tickets for the film or films of their choice from the box office.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Regular and consistent attendance.
  • Knowledge of and promotion of Regal Crown Club Program
  • Knowledge of all passes and discount tickets accepted by Regal and their proper handling procedures.
  • Responsibility for accuracy of their cash drawer and all other passes and discount tickets accepted.
  • Filling out the Daily Pass Log.
  • Proper sell out procedures.
  • Knowledge and enforcement of the MPAA rating system.
  • Proper phone usage.
  • Knowledge of all emergency, evacuation and robbery procedures.
  • General cleaning duties.
  • Proper use of all cleaning materials.
  • Good guest service techniques.
  • Ability to properly reload ticket stock into the printer.
  • Knowledge and compliance of dress code.
  • Ensuring guest satisfaction – smile, greet, and thank all guests.
  • Abide by all federal and state laws with regards to breaks and/or meal periods.
  • Completion of or cast certification program as a cast member and as a box office cashier or progress towards completion.
  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Pay Scale Information: [ENTER HOURLY RATE HERE]

Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High School Diploma or equivalent (if not currently a high school student). Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

1+ year+ experience of Host/Concierge.

Language Ability:

Possess good public speaking, listen effectively and respond clearly and directly.

Fluent in English, Spanish is a plus.

Math Ability:

Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability:

Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.

 Personal Skills:

Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time and set priorities to achieve desired objectives.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.


What Regal Entertainment Group employees say

Pay

Benefits

Hours and flexibility

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Regal Entertainment Group logo

About Regal Entertainment Group

Sourced by ZipRecruiter

Regal Entertainment Group, based in Knoxville, TN, US, is a leading player in the entertainment industry. The company primarily revolves around the operation of one of the largest and most geographically diverse theatre circuits in the United States, inclusive of the Regal Cinemas, Edwards Theatres, and United Artists Theatres chains. Regal Entertainment Group's official website regmovies.com indicates that the company came into existence in 1989 when founder Mike Campbell opened the first Regal Cinemas in Knoxville. Over the years, the firm has stayed true to its mission to make the cinema-going experience a unique and memorable one for all its customers. Notably, Regal Entertainment Group takes pride in numerous achievements including its vast operational footprint across 42 states and its ranking as one of the premier exhibitors of Hollywood movies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

Year founded

1989