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Ticketmaster Business Analyst Jobs (NOW HIRING)

Live Nation, Inc

$41 - $55/hr

Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually ... Our business is online 24/7, so you will occasionally be required to work out of hours or provide ...

AEG

Manager, Ticket Operations

Tucson, AZ · On-site

... analytics platforms related to ticket sales and service. • Provide detailed reports as they ... Education and Formal Training: • Bachelor's Degree. • Advanced course on the Ticketmaster ...

Ticketmaster

Instructional Designer

Orlando, FL · On-site

$60K - $82K/yr

... to meet local business needs. THE JOB As an Instructional Designer on the Global Education ... Apply adult learning theory and instructional design principles to analyze needs, define learning ...

Live Nation, Inc

OneStream Developer

California, MO · On-site

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Work closely with Finance and FP&A teams to implement new business requirements.* Support complex ...

Livenation

OneStream Developer

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Work closely with Finance and FP&A teams to implement new business requirements. * Support complex ...

Live Nation, Inc

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Work closely with Finance and FP&A teams to implement new business requirements.* Support complex ...

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Ticketmaster Business Analyst information

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How much do ticketmaster business analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ticketmaster business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What are popular job titles related to Ticketmaster Business Analyst jobs?

For Ticketmaster Business Analyst jobs, the most frequently searched job titles are:

Director, Business Intelligence and Data Strategy, Boston Bruins and TD Garden

Boston, MA • On-site

Delaware North
Hospitality Services • 10K+ employees
Learn more about Delaware Northexternal

$119K - $161K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Oversee the creation and optimization of dashboards, KPI frameworks, and analytical tools to support revenue-driving departments.

  • Translate the enterprise-wide data and digital transformation vision into departmental roadmaps, OKRs, and execution plans.

  • Lead, mentor, and develop teams across Business Intelligence and Data Strategy, establishing goals, priorities, and standards.

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 160 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they enjoy their job

    say they enjoy their job

  • 74%

    74% say they have respectful managers

    say they have respectful managers

Featured by Delaware North, based on 160 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Boston Holdings is seeking a Director of Business Intelligence & Data Strategy to lead the vision, strategy, and execution of our data and analytics function at TD Garden in Boston, Massachusetts. In this high impact leadership role, you will oversee teams across Business Intelligence, Data Engineering, CRM, and Data Strategy, transforming data into actionable insights that drive revenue growth, fan engagement, operational excellence, and digital innovation. You will partner closely with senior leaders across Ticketing, Premium, Partnerships, Marketing, Digital, Finance, and Operations to build a data-driven culture and shape the future of how TD Garden leverages technology and analytics to grow its business.
We're looking for a leader who combines strong business acumen with technical expertise and can turn strategic priorities into scalable solutions. You'll play a key role in advancing AI and machine learning capabilities, creating a unified data ecosystem, enhancing customer insights, and developing a high-performing team positioned for long term success. Must be able to work in the US without sponsorship.
Pay
Minimum - Anticipated Maximum Base Salary: $119,500 - $161,300 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ .
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?
  • Lead, mentor, and develop two Senior Managers and their teams across the Business Intelligence and Data Strategy & Integrations verticals, establishing clear goals, priorities, and professional development plans
  • Translate the enterprise-wide data and digital transformation vision into actionable departmental roadmaps, OKRs, and execution plans
  • Set and enforce standards for quality, rigor, and consistency across all analytical outputs, data products, and technical deliverables
  • Serve as the department's primary escalation point and decision-maker for cross-functional issues, resource conflicts, and stakeholder concerns
  • Oversee the creation and optimization of dashboards, KPI frameworks, pricing models, and analytical tools that empower Ticketing, Premium, Partnerships, and other revenue-driving departments
  • Ensure the BI team delivers digestible, defensible, and actionable reporting that informs executive decision-making on a daily, monthly, and seasonal cadence
  • Guide the development of real-time pricing recommendations, revenue forecasting models, and inventory management strategies for key products (tickets, partnership assets, parking, etc.)
  • Oversee the management, optimization, and integration of core platforms including Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), data warehouse (KORE / equivalent), ticketing systems, and all associated ETL pipelines
  • Lead the roadmap for AI/ML capabilities including predictive modeling, personalization, churn prediction, and generative AI applications to unlock business value
  • Partner with Ticketing, Premium, Partnerships, Marketing, Digital, and Guest Relations to embed data-driven workflows across the full customer lifecycle
  • Coordinate with Delaware North corporate IT and enterprise data teams to ensure alignment on infrastructure, security, and governance standards

More about you
  • Bachelor's degree required in Business, Economics, Information Systems, Computer Science, or related analytical field; Master's degree or MBA strongly preferred
  • 8 - 10 years of progressive experience in data analytics, business intelligence, data strategy, or related functions, with at least 3-4 years in a people management role overseeing multiple teams or verticals
  • Experience in the sports, entertainment, or live events industry strongly preferred
  • Experience with CRM platforms (Salesforce ecosystem strongly preferred), marketing automation tools, ticketing systems (e.g., Ticketmaster Archtics), and data integration technologies
  • Familiarity with data warehouse platforms (e.g., KORE, Snowflake), ETL/ELT pipelines, and modern cloud data ecosystems
  • Experience with analytics and visualization tools (e.g., Tableau, Power BI) and proficiency in SQL; experience with Python, R, or similar is a plus
  • Experience applying or overseeing advanced initiatives (predictive modeling, personalization, dynamic segmentation) in a business context
  • Proven ability to translate complex technical concepts into clear, compelling business terms for executive and non-technical audiences
  • Strong stakeholder management skills with demonstrated success partnering across revenue, sales, marketing, operations, and technology teams
  • Experience with data governance, privacy compliance (GDPR/CCPA), and building scalable data practices
  • Excellent written and verbal communication skills; comfort presenting to senior leadership and C-suite stakeholders
  • Highly organized, resourceful, and disciplined, with strong emotional intelligence and the ability to operate effectively in a fast-paced, high-visibility environment
  • Comfort managing sensitive and confidential business information with discretion
  • Willingness to work periodic evenings and weekends tied to home games and major events, and support infrequent domestic travel

Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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