... well as the re ticketing and re packaging execution. \t * Stockroom & General Operations ... Team Development - Plays an active role in the training and development of associates; coaches in ...
... well as the re ticketing and re packaging execution. \t * Stockroom & General Operations ... Team Development - Plays an active role in the training and development of associates; coaches in ...
Cashier - Kitsap Mall
Silverdale, WA · On-site
$12.50 - $17/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Kitsap Mall
Silverdale, WA · On-site
$12.50 - $17/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - South Hill Mall
Puyallup, WA · On-site
$12.50 - $17.25/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - South Hill Mall
Puyallup, WA · On-site
$12.50 - $17.25/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Tacoma Mall
Tacoma, WA · On-site
$12.50 - $17.25/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Tacoma Mall
Tacoma, WA · On-site
$12.50 - $17.25/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Southcenter Mall
Tukwila, WA · On-site
$13.25 - $18/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Southcenter Mall
Tukwila, WA · On-site
$13.25 - $18/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Alderwood Mall
Lynnwood, WA · On-site
$13 - $17.75/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Cashier - Alderwood Mall
Lynnwood, WA · On-site
$13 - $17.75/hr
Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Store Manager
Lynnwood, WA · On-site
... changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and ...
Store Manager
Lynnwood, WA · On-site
... changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and ...
IT Help Desk Support - Level III - MSP
Bellevue, WA · On-site
$75K - $90K/yr
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
IT Help Desk Support - Level III - MSP
Bellevue, WA · On-site
$75K - $90K/yr
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
Quick apply
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability to ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...
IT Services Technician (Bellevue)
Seattle, WA · On-site
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
IT Services Technician (Bellevue)
Seattle, WA · On-site
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.
Customer Support Representative (Remote)
Seattle, WA · Remote
$19.25 - $24.75/hr
Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...
Customer Support Representative (Remote)
Seattle, WA · Remote
$19.25 - $24.75/hr
Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...
Client & Operations Advisor- Nordstrom Seattle
Seattle, WA · On-site
$20 - $25/hr
Ensure accurate pricing, tagging, and ticketing of merchandise. * Monitor and replenish floor stock ... Prior Sales, After Sales and Stock Associate experience in luxury retail. * Strong customer service ...
Client & Operations Advisor- Nordstrom Seattle
Seattle, WA · On-site
$20 - $25/hr
Ensure accurate pricing, tagging, and ticketing of merchandise. * Monitor and replenish floor stock ... Prior Sales, After Sales and Stock Associate experience in luxury retail. * Strong customer service ...
Client & Operations Advisor- Nordstrom Seattle
Seattle, WA · On-site
$20 - $25/hr
Ensure accurate pricing, tagging, and ticketing of merchandise. * Monitor and replenish floor stock ... Prior Sales, After Sales and Stock Associate experience in luxury retail. * Strong customer service ...
Client & Operations Advisor- Nordstrom Seattle
Seattle, WA · On-site
$20 - $25/hr
Ensure accurate pricing, tagging, and ticketing of merchandise. * Monitor and replenish floor stock ... Prior Sales, After Sales and Stock Associate experience in luxury retail. * Strong customer service ...
Cloud Support Engineer
Seattle, WA · On-site
$63.50 - $84.75/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Quick apply
Cloud Support Engineer
Seattle, WA · On-site
$63.50 - $84.75/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Cloud Support Engineer
Bellevue, WA · On-site
$63 - $84/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Cloud Support Engineer
Bellevue, WA · On-site
$63 - $84/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Sr. Cloud Support Engineer - Weekend Shift
Bellevue, WA · On-site
$63 - $84/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Sr. Cloud Support Engineer - Weekend Shift
Bellevue, WA · On-site
$63 - $84/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Sr. Cloud Support Engineer - Weekend Shift
Seattle, WA · On-site
$63.50 - $84.75/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Quick apply
Sr. Cloud Support Engineer - Weekend Shift
Seattle, WA · On-site
$63.50 - $84.75/hr
Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...
Experience with marketing project management and ticketing tools such as Wrike or Opal a plus * Undergraduate degree in a related field, or equivalent experience. This position is hybrid in Redmond ...
Experience with marketing project management and ticketing tools such as Wrike or Opal a plus * Undergraduate degree in a related field, or equivalent experience. This position is hybrid in Redmond ...
Portuguese Customer Support Agent - (Bench Team)
$23 - $25.50/hr
Associate degree or equivalent combination of education and relevant experience. * Written fluency ... Experience working with ticketing systems or customer-support platforms. Schedule and Work ...
Portuguese Customer Support Agent - (Bench Team)
$23 - $25.50/hr
Associate degree or equivalent combination of education and relevant experience. * Written fluency ... Experience working with ticketing systems or customer-support platforms. Schedule and Work ...
Portuguese Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Associate degree or equivalent combination of education and relevant experience. * Written fluency ... Experience working with ticketing systems or customer-support platforms. Schedule and Work ...
Portuguese Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Associate degree or equivalent combination of education and relevant experience. * Written fluency ... Experience working with ticketing systems or customer-support platforms. Schedule and Work ...
Ticketing Associate information
See Renton, WA salary details
$17.80 is the 25th percentile. Wages below this are outliers.
$14.60 - $23.03
66% of jobs
$23.03 - $31.46
6% of jobs
$34.98 is the 75th percentile. Wages above this are outliers.
$31.46 - $39.89
6% of jobs
$39.89 - $48.33
7% of jobs
$48.33 - $56.76
5% of jobs
$56.76 - $65.19
5% of jobs
$65.19 - $73.62
1% of jobs
$73.62 - $82.05
0% of jobs
$82.05 - $90.48
0% of jobs
$90.48 - $98.91
1% of jobs
$98.91 - $107.35
1% of jobs
$14
$34
$107
How much do ticketing associate jobs pay per hour?
What are some common challenges faced by ticketing associates and how can they be addressed?
What is a ticketing associate?
What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?
What is the difference between Ticketing Associate vs Customer Service Representative?
| Aspect | Ticketing Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with ticketing systems | High school diploma or equivalent; communication skills |
| Work Environment | Event venues, transportation hubs, entertainment venues | Call centers, retail, service centers |
| Employer & Industry | Event management, transportation, entertainment | Retail, hospitality, customer support |
| Common Search & Comparison | Ticketing Associate vs Customer Service Representative |
While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
JCPenney rating
5.6
Based on 676 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
Primary Responsibilities:
-
\t
- Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner. \t
- Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution. \t
- Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes. \t
- Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance. \t
- Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
-
\t
- Work experience- Minimum of 2 years retail leadership experience \t
- Education- Bachelor degree or equivalent work experience \t
- Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team. \t
- Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience. \t
- Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change. \t
- Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US