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Ticketing Associate Jobs in Kent, WA (NOW HIRING)

Cashier - South Hill Mall

Puyallup, WA · On-site

$12.50 - $17.25/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Cashier - Tacoma Mall

Tacoma, WA · On-site

$12.50 - $17.25/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Cashier - Southcenter Mall

Tukwila, WA · On-site

$13.25 - $18/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

Serve as the primary contact for customer inquiries via phone, email, and the ticketing system ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

Adhere to global team collaboration and handoff processes for ticketing and on-call procedures ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ... Experience with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems.

Showing results 21-40

Ticketing Associate information

See Kent, WA salary details

$14

$34

$107

How much do ticketing associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ticketing associate in Kent, WA is $34.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $44.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What job categories do people searching Ticketing Associate jobs in Kent, WA look for? The top searched job categories for Ticketing Associate jobs in Kent, WA are:
What cities near Kent, WA are hiring for Ticketing Associate jobs? Cities near Kent, WA with the most Ticketing Associate job openings:
Infographic showing various Ticketing Associate job openings in Kent, WA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,677 per year, or $34.5 per hour.

Cashier - South Hill Mall

JCPenney

Puyallup, WA • On-site

$12.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 676 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
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  • Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
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  • Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
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  • General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
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  • Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:
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  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
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  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
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  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
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  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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