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Ticketing Associate Jobs in Burlington, VT (NOW HIRING)

JCPenney

Cashier - Champlain Centre

Plattsburgh, NY · On-site

$12.25 - $16.75/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - University Mall

South Burlington, VT · On-site

$11.75 - $16/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

Kohl's

Store Manager

Elizabethtown, NY · On-site

... changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and ...

All JobsTicketing Associate JobsTicketing Associate Jobs in Burlington, VT

Ticketing Associate information

See Burlington, VT salary details

$13

$30

$95

How much do ticketing associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticketing associate in Burlington, VT is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $39.33 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are popular job titles related to Ticketing Associate jobs in Burlington, VT?

For Ticketing Associate jobs in Burlington, VT, the most frequently searched job titles are:

Ticketing Associate jobs near you

IT Technician (Part-Time, Weekends, On-site)

Trapp Family Lodge

Stowe, VT • On-site

$20/hr

Part-time

Posted 29 days ago

Job description

IT Technician (Part-Time, Weekends, On-site)

Summary

We’re looking for a reliable and detail-oriented IT Technician to provide weekend (16 hours/week) support at the von Trapp Family Lodge & Resort on-site in Stowe, VT. In this role, you’ll help ensure that our information systems and network infrastructure run smoothly keeping our operations connected and our guests’ experiences seamless.

PLEASE NOTE: This position is on-site at our Stowe, Vermont Property. This is NOT a remote position.

Responsibilities

  • Respond promptly to IT requests submitted through the HotSOS ticketing system, as well as email and voicemail inquiries.
  • Create, assign, and maintain user logins and passwords.
  • Collaborate with third-party vendors to support and maintain property telephone, internet, and Wi-Fi systems.
  • Troubleshoot and resolve technical issues, escalating or following up as needed to ensure timely resolution.
  • Perform preventative maintenance, including cleaning and inspecting workstations, printers, and peripherals.
  • Maintain accurate documentation of IT systems, processes, and issues.
  • Assist with additional IT tasks or projects as assigned.

Qualifications

  • Associate degree in Information Technology or a related field, or equivalent combination of education and 2–3 years of relevant experience.
  • Proficiency with Microsoft Windows operating systems and general desktop/laptop support.
  • Working knowledge of computer networking and troubleshooting principles.
  • Strong problem-solving, communication, and customer service skills.
  • Excellent attention to detail with the ability to multitask, organize, and prioritize effectively.
  • Ability to work independently with minimal supervision, especially during weekend shifts.