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Ticketing Associate Jobs in Minnesota (NOW HIRING)

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Key Responsibilities · Respond promptly to user inquiries via phone, email, or ticketing system ... Associate degree in Information Technology or related field preferred. · 1-2 years of experience ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Key Responsibilities · Respond promptly to user inquiries via phone, email, or ticketing system ... Associate degree in Information Technology or related field preferred. · 1-2 years of experience ...

Boot Barn

Inventory Control Associate

Duluth, MN · On-site

$12.25 - $14.25/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate

Bloomington, MN · On-site

$12.25 - $14.25/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate

Saint Cloud, MN · On-site

$12.25 - $14.25/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Movadogroup

Retail Sales Associate

Eagan, MN · On-site

$15/hr

... part-time Sales Associate at the Twin Cities Premium Outlets in Eagan, MN. Roles and ... to ensure accurate ticketing, and proper display. * Follow all security and loss prevention ...

Movado Group

Retail Sales Associate

Eagan, MN · On-site

$15/hr

... part-time Sales Associate at the Twin Cities Premium Outlets in Eagan, MN. Roles and ... to ensure accurate ticketing, and proper display. * Follow all security and loss prevention ...

Under Armour

Stock Associate, PT (5am-10am)

Albertville, MN · On-site

$15 - $19/hr

As a Stock Associate, you're the engine behind our store's energy - keeping shelves stocked ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

Boot Barn

Inventory Control Associate (Seasonal)

Duluth, MN · On-site

$12.25 - $14.25/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Under Armour

Stock Associate, PT 5am-10am

Eagan, MN · On-site

$15.25 - $19.50/hr

As a Stock Associate, you're the engine behind our store's energy - keeping shelves stocked ... Manage markdowns and re-ticketing, stock transfers and damaged goods * Ensure the store, the sales ...

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Showing results 21-40

All JobsTicketing Associate JobsTicketing Associate Jobs in Minnesota

Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Minnesota?

The most popular types of Ticketing jobs in Minnesota are:

What are popular job titles related to Ticketing Associate jobs in Minnesota?

For Ticketing Associate jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Minnesota look for?

The top searched job categories for Ticketing Associate jobs in Minnesota are:

What cities in Minnesota are hiring for Ticketing Associate jobs?

Cities in Minnesota with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Associate Customer Service Technical Specialist

Wolters Kluwer N.V.

Saint Cloud, MN • On-site

$47K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

The Associate Customer Service Technical Specialist is responsible for providing support through various service channels: telephone, E-mail, Chat and Web Ticketing. The Associate Customer Service Technical Specialist resolves customer inquiries and problems with their use of Consumer Compliance software products, educates customers on products and services and matches product benefits with customer needs. This position is also responsible for the configuration of Compliance Solutions software in a customer's network or on a SaaS platform. This position is directly accountable for the customer's support experience as they contact SupportLine with questions and issues. This position must use the endorsed tools by entering CRM information timely, accurately and completely. Participation in a team environment is heavily relied upon as is the ability to work independently and solve problems with no obvious solution. The Associate Customer Service Technical Specialist must maintain current technical skillsets for the supported environment and knowledge of compliance-related regulations as they pertain to the products being supported.
Essential Duties and responsibilities
  • Identifies and handles first level customer inquiries via phone, E-mail, chat and web ticketing.
  • Effectively resolves customer problems - determine if the issue is user error or application design or application deficiency.
  • Applies customer service policies.
  • Educates customer on products and services offered.
  • Enters information on customer call in Salesforce timely, accurately and completely.
  • Actively participates in meetings
  • Must thrive in a fast-paced, self-managing, dynamic environment.
  • Understand key business drivers and build knowledge of the company, processes, and customers
  • Database Administration - MS SQL Server, including knowledge of SQL scripting, jobs, maintenance plans, stored procedures, SQL troubleshooting skills
  • Data import/export - Different file formats
  • Knowledge of SaaS based monitoring tools for troubleshooting purposes, i.e., Splunk, Datadog
  • Web experience in ASP.NET, AJAX, JSON, Web Services, ASMX, WSDL, HTML/DHTML, CSS.
  • Familiarity with XML, MSLT, XSD, SOAP

Other Duties
  • Supports WKCS (Wolters Kluwer Compliance Solutions) digital products with an understanding of the operational aspects of the software products.
  • Maintains a high-level understanding of industry technologies and how WKCS software interacts with them.
  • Understands and utilizes internal tools for documentation and record keeping.
  • Analyzes and documents customer issues with the goal of resolving during the first contact.
  • Works on issues by performing team-based analysis and works with others within group to solve the problem.
  • Ability to communicate application and technical issues in a written format.
  • Takes an active approach to their ongoing education related to changing technologies and products
  • Maintains strong understanding of financial institution banking and business processes.
  • Understands Software Development life cycle approaches as utilized by Wolters Kluwer Compliance Solutions
  • Completes special projects as assigned.
  • 24 x 7 Pager Coverage is required for certain products
  • Regular attendance.

Job Qualifications
Education:
  • BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience.

Experience:
  • 1 year previous technical customer service experience.
  • Working knowledge or experience with cloud computing platforms such as Azure, Google Cloud, and AWS
  • Flexible work hours from 7:00 a.m. to 7:00 p.m.

Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$47,600.00 - $81,250.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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