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Ticketing Associate Jobs in Connecticut (NOW HIRING)

Mystic Seaport Museum

Systems Support Associate

Mystic, CT

$16.75 - $21.75/hr

... Support Associate to provide front-line technical support across the museum and serve as a ... Provide day-to-day user support for Tessitura across ticketing, membership, development, marketing ...

Mystic Seaport Museum

Systems Support Associate

Mystic, CT · On-site

$23 - $27/hr

... Support Associate to provide front-line technical support across the museum and serve as a ... Provide day-to-day user support for Tessitura across ticketing, membership, development, marketing ...

Mystic Seaport Museum

Systems Support Associate

Mystic, CT · On-site

$16.75 - $21.75/hr

... Support Associate to provide front-line technical support across the museum and serve as a ... Provide day-to-day user support for Tessitura across ticketing, membership, development, marketing ...

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Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Connecticut?

The most popular types of Ticketing jobs in Connecticut are:

What job categories do people searching Ticketing Associate jobs in Connecticut look for?

The top searched job categories for Ticketing Associate jobs in Connecticut are:

What cities in Connecticut are hiring for Ticketing Associate jobs?

Cities in Connecticut with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Connecticut as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Program Document Control Associate - On-Site-P/T

Shelton, CT • On-site

Budderfly
Facilities Support Services • 11 - 50 employees
Learn more about Budderflyexternal

Part-time

Posted 25 days ago

Job description

We are seeking a Program Document Control Associate to join our growing team. The Program Document Control Assoicate is a key link between departments, that supports operational excellence, drives efficiencies, and helps maintain the trust of our customers and business partners. 

Why this Role is Important: 

The Program Document Control Associate is vital to ensuring accuracy, compliance, and consistency across customer portfolios and internal processes.

Job Responsibilities:

  • Act as a liaison between Customer Care and Advocacy and the business.

    • Maintain strong working relationships with Legal, Customer Billing, and Finance teams.

  • Assist in the proactive management of customer portfolios through ticketing, applications, and addendum collection related to:

    • Site/Portfolio Sales

    • Site/Portfolio Relocations

    • Program Breaches

      • Financial

      • Customer Requested

    • EHVAC/R Requests

    • Aborted Technologies Installations

Qualifications:

  • Strong interpersonal, analytical, verbal, and written communication skills.

  • Ability to work both as a team player and independently.

  • Creative problem solver with the ability to multi-task.

  • Demonstrated experience in Microsoft Office Suite products.

  • Minimum High School Degree; Associate Degree preferred.

  • Availability: Part-time, 20 hours per week, Monday-Friday only (no weekends). Options: Morning (8:00 AM - 12:00 PM ET) or Afternoon (1:00 PM - 5:00 PM ET).

Location: Shelton, CT - On-Site /Tuesdays, Wednesdays and Thursdays on-site/Monday and Fridays-remote

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