ZipRecruiter

Log In

1

Ticket Worker Jobs in Wisconsin (NOW HIRING)

Milwaukee Brewers

Intern - Ticket Sales

Milwaukee, WI · On-site

$14.75 - $20/hr

Our Team The Ticket Sales Internship will provide college students first-hand experience working in the sports field. Our Interns are responsible for both non-game day and game day duties that assist ...

Milwaukee Brewers

Intern - Ticket Sales

Milwaukee, WI · On-site

$14.75 - $20/hr

Our Team The Ticket Sales Internship will provide college students first-hand experience working in the sports field. Our Interns are responsible for both non-game day and game day duties that assist ...

AEG

Intern - Ticket Sales

Milwaukee, WI · On-site

$14.75 - $20/hr

Our Team The Ticket Sales Internship will provide college students first-hand experience working in the sports field. Our Interns are responsible for both non-game day and game day duties that assist ...

Marquette University

Ticket Sales Associate

Milwaukee, WI · On-site

$13.75 - $18.75/hr

Posting Details Posting Details Posting Number NA01572 Position Information Position Title Ticket ... of relevant working experience. • Strong customer service skills with the ability to problem ...

ALM

Guest Services / Ticket Desk

La Crosse, WI · On-site

$14.50 - $17.75/hr

Our ticket staff play a key role in creating a positive first impression by answering questions ... Discount on Snack Bar food / drinks while working * Discount in the Pro Shop on select items ...

next page

Showing results 1-20

All JobsTicket Worker JobsTicket Worker Jobs in Wisconsin

Ticket Worker information

What is a ticket worker?

Ticket Workers are individuals responsible for selling, distributing, and sometimes checking tickets for events, transportation, or venues such as theaters, sports arenas, concerts, or transit stations. Their duties typically include handling customer inquiries, processing payments, providing information about events or schedules, and ensuring that only authorized individuals gain entry. Ticket Workers often serve as the first point of contact for customers and play an important role in customer service and event management.

What are the key skills and qualifications needed to thrive as a ticket worker?

To thrive as a Ticket Worker, you need strong customer service skills, attention to detail, and basic math abilities, with a high school diploma often required. Familiarity with point-of-sale (POS) systems, ticketing software, and cash handling procedures is typically necessary. Excellent communication, patience, and problem-solving skills help Ticket Workers effectively assist customers and resolve issues. These skills are crucial for ensuring efficient transactions, positive customer experiences, and the smooth operation of events or venues.

What are some common challenges faced by ticket workers during busy events, and how can they be managed?

Ticket Workers often experience high-pressure situations during peak times, such as concerts or sporting events, where long lines and impatient customers can be challenging. Staying organized, maintaining clear communication with team members, and remaining calm under pressure are essential for managing these situations effectively. Many venues provide training on crowd control and customer service to help ticket workers handle stressful moments and deliver a positive guest experience. Collaboration with security and event staff is also crucial to ensure smooth operations.

What is the difference between Ticket Worker vs Usher?

AspectTicket WorkerUsher
Required CredentialsNone typically required; may need basic customer service skillsOften requires customer service experience; sometimes security or crowd control training
Work EnvironmentTicket booths, entry points at events, theaters, or transportation hubsEvent venues, theaters, stadiums, or concert halls
Employer & Industry UsageEvent venues, transportation companies, theatersConcerts, theaters, sports arenas, public events
Common Search & ComparisonTicket Worker vs Usher

While both Ticket Workers and Ushers assist at events and venues, Ticket Workers primarily handle ticket sales and entry verification, whereas Ushers focus on guiding guests, seating, and ensuring safety. The roles often overlap, but Ticket Workers are more involved with ticketing processes, and Ushers emphasize guest experience and crowd management.

How do you become a ticket worker?

To become a ticket worker, typically you need a high school diploma or equivalent and good customer service skills. Some positions may require previous experience with cash handling or ticketing systems, and training is often provided on the job. Certification is usually not required but can be beneficial for advancement.

What cities in Wisconsin are hiring for Ticket Worker jobs?

Cities in Wisconsin with the most Ticket Worker job openings:

Ticket Worker jobs near you

Potawatomi Sportsbook Ticket Writer (PT)

Milwaukee, WI • On-site

Potawatomi Bingo and Casino
See more jobs at Potawatomi Bingo and Casinoexternal

$16.98/hr

Other

Re-posted 5 days ago

Job description

Sportsbook Ticket Writer

Starting at $16.98 per hour | Requires flexibility to work various shifts

In this fast paced, high-energy environment where accuracy is essential, how do we keep track of our many Sportsbook transactions? As a Sportsbook Ticket Writer, you will have a key role in the tracking process by maintaining security and accountability of all transactions taking place within the Sportsbook Department. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values.

Principal Duties and Responsibilities (*Essential Functions)

  1. Maintain security and accountability of all money transactions by tracking and securing Sportsbook Ticket Writer banks and reconciliation of banks on assigned shift.
  2. Assist in the flow of work during shift and act as resource for team member and guest questions.
  3. Write and cash tickets on all sporting events.
  4. Verify daily paperwork to resolve any variance errors that may occur during assigned shift.
  5. Count and verify all funds into assigned bank.
  6. Knowledge of terms and conditions pertaining to sports wagering and be fully aware of all lines and odds in the Sportsbook.
  7. Process the high volume of transactions performed using electronic equipment including a point-of sale system.
  8. Address any guest inquiries or complaints and communicate to Sportsbook Management.
  9. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
  10. Assist guests with Sportsbook kiosk operation when assigned.
  11. Pick up, clean, straighten, stock supplies, organize Sportsbook areas as assigned.
  12. Perform other duties as assigned.

Job Qualifications

  1. High School Diploma or equivalent is required.
  2. Prior experience in race and sports wagering preferred.
  3. Cash handling experience preferred.
  4. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and United States currency.
  5. Office skills must include the ability to use standard office equipment including a calculator and basic knowledge of Microsoft Office. Previous experience using a point-of-sale (POS) system preferred.
  6. The ability to maintain discretion in handling confidential information.
  7. The ability to interact with guests and team members professionally.
  8. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  9. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate to loud due to game audio and other ambient noises. The Sportsbook is a smoke free area of the casino.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply