Tiaa Craft Jobs (NOW HIRING)

The Advice Product Management job is part of the management of end-to-end investment products, in terms of its description, customer satisfaction, financial performance, and value of the service. This job may guide the investment leadership and relationship management discussion about the shape and content of the investment product portfolio delivered by the organization. This job is part of a team ofprofessionals focused on the creation and management of product, promotion, communication, distribution strategies and programs designed to achieve business objectives.
Key Responsibilities and Duties

• Leads oversight of profitability, investment performance, governance, operating model, vendor management and strategic direction of investment products.
• Oversees structuring changes of products or accounts and fosters strategic partnership between product management and portfolio management, legal, accounting, and client servicing teams.
• Leads monitoring efforts of governance matters with various private fund boards and internal committees relating to product development and administration.
• Verifies that clients are provided with excellent customer service and expert assistance on assigned product matters by designated team members.
• Knowledge of agile development and JIRA work tools a plus.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Additional Role Responsibilities:

• Leverages TIAA's internal AI resources to accelerate work and optimize client experiences, including hands-on application of the following:
  • Large Language Models (LLMs): using LLMs to synthesize research, generate content, and support product decision-making
  • Prompt Engineering: crafting effective prompts to extract high-quality outputs from AI tools for business use cases
  • Generative & AgenticAI: understanding how generative AI creates content and how agentic AI autonomously executes multi-step tasks, and identifying opportunities to apply both within advice product workflows
  • Staying current on emerging trends in the AI space to proactively identify capabilities that could benefit Advice experiences

Required Qualifications

• 5+ years of financial services experience

Preferred Qualifications

• 7+ years of financial services experience
• Prior experience in Advice Solutions (Accumulation, Decumulation and/or Wealth)
• Knowledge of regulatory requirements to illustrate lifetime income from annuity payments
• Knowledge of TIAA's products and services, including TIAA's suite of core annuities (Fixed and Variable)
• FINRA Registration
• Experience with AI (specifically with Large Language Models (LLMs), Prompt Engineering and Generative & Agentic AI)
• Proactive and willing to learn

#LI-KD2

Related SkillsAccountability, Agile Methodology, Business Requirements, Collaboration, Critical Thinking, Design Thinking Approach, Digital Savviness, Group Problem Solving, Influence, Prioritizes Effectively, Product Delivery, Product Design, Product Development, Product Management, Product Opportunity Assessment, Product Requirements, Product Strategy/Planning, Relationship Management, TIAA Products/Services Acumen, Vendor / Partner Management

Anticipated Posting End Date:

2026-06-17Base Pay Range: $111,000/yr - $140,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today were a market-leading retirement company fueled by world-class asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

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