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Thomas Eye Group Jobs (NOW HIRING)

Patient Services Representative 3

Atlanta, GA · On-site

$16.75 - $21.50/hr

Must have a desire to provide customer service and achieve the goals and objectives established by the Thomas Eye Group. Will greet and welcome callers in an eloquent telephone manner that may lead ...

Provider of quality patient eye care. * Ability to work with geriatric patients. * Analytical problem-solving skills. * Strong organization with attention to detail. * Empathetic personality with ...

Provider of quality patient eye care. * Ability to work with geriatric patients. * Analytical problem-solving skills. * Strong organization with attention to detail. * Empathetic personality with ...

Provider of quality patient eye care. * Ability to work with geriatric patients. * Analytical problem-solving skills. * Strong organization with attention to detail. * Empathetic personality with ...

This role combines leadership, clinical expertise, and administrative coordination to support Ophthalmologists, Optometrists, technicians, and support staff in delivering exceptional eye care ...

Responsible for managing the day-to-day operational activities required to assure a safe and effective patient-care environment in the Clinic; including sufficient staff coverage. Manages and directs ...

Design, measure, fit, and adapt contact lenses for patients according to written optical prescription or specification. Assist patient with selecting frames. Assist in preparation of work order for ...

Design, measure, fit, and adapt contact lenses for patients according to written optical prescription or specification. Assist patient with selecting frames. Assist in preparation of work order for ...

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Thomas Eye Group information

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How much do thomas eye group jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for thomas eye group in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Thomas Eye Group vs Optometrist?

AspectThomas Eye GroupOptometrist
CredentialsDoctor of Optometry (OD) license, state-specific licensingDoctor of Optometry (OD) license, state-specific licensing
Work EnvironmentOptical clinics, healthcare settings, retail eyewear storesPrivate practices, clinics, healthcare facilities
Industry UsageEyewear sales, eye health exams, vision correctionEye exams, diagnosis, treatment, vision therapy

Both Thomas Eye Group and optometrists hold the Doctor of Optometry degree and work in eye care settings. Thomas Eye Group is a specific provider network offering comprehensive eye care services, including eyewear sales and eye health exams, often in retail environments. An optometrist is a licensed eye care professional who performs eye exams, diagnoses vision problems, and provides treatment across various settings. The main difference lies in Thomas Eye Group being a brand or employer, while optometrist refers to the professional role itself.

What is Thomas Eye Group?

Thomas Eye Group is a comprehensive eye care provider based in Georgia, offering a wide range of services including routine eye exams, LASIK and cataract surgery, pediatric ophthalmology, and treatment for various eye conditions. Established in 1974, the practice has multiple locations and a team of experienced ophthalmologists, optometrists, and support staff. Patients can access both medical and surgical eye care, as well as optical services for eyeglasses and contact lenses.

What can I expect from the team culture and interdisciplinary collaboration at Thomas Eye Group?

At Thomas Eye Group, you’ll work within a collaborative, patient-focused environment where ophthalmologists, optometrists, technicians, and administrative staff coordinate closely to deliver high-quality eye care. Team members frequently communicate across departments to ensure seamless patient experiences and efficient clinic operations. You’ll have opportunities to learn from experienced professionals, participate in ongoing training, and contribute ideas for process improvements. The supportive culture encourages professional growth and fosters a sense of shared purpose in advancing patient health.

What are the key skills and qualifications needed to thrive as an Ophthalmic Technician at Thomas Eye Group, and why are they important?

To thrive as an Ophthalmic Technician, you need a solid understanding of eye anatomy, clinical procedures, and patient care, often supported by a high school diploma, on-the-job training, or certification such as COA or COT. Familiarity with ophthalmic instruments, electronic health records (EHR) systems, and diagnostic equipment is typically required. Exceptional attention to detail, strong interpersonal skills, and the ability to work efficiently in a team environment set top candidates apart. These competencies ensure accurate patient assessments, smooth clinic operations, and high-quality eye care services.
What cities are hiring for Thomas Eye Group jobs? Cities with the most Thomas Eye Group job openings:
What states have the most Thomas Eye Group jobs? States with the most job openings for Thomas Eye Group jobs include:
Infographic showing various Thomas Eye Group job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,172 per year, or $19.3 per hour.

Patient Services Representative 3

THOMAS EYE GROUP PC

Atlanta, GA

$16.75 - $21.50/hr

Full-time

Posted 2 days ago


Job description

Responsible for interacting professionally and efficiently with all callers, patients, and associates. Must have a desire to provide customer service and achieve the goals and objectives established by the Thomas Eye Group. Will greet and welcome callers in an eloquent telephone manner that may lead to scheduling/coordinating appointments accurately and efficiently.  Consistently answers general questions about the clinic’s policies, procedures, and services.  Must display kindness and a caring attitude to ensure that the caller’s experience is positive. Consistently enters data in the EMR system and records detailed information in the patient file.  Communication must be professional and effective when speaking with patients, insurance providers, medical providers, physicians, and staff.  Maintains the work area in a neat and organized manner. 

Required Minimum Education:            High School Diploma; 

Required Minimum Experience:          1 year in medical practice and 1-2 years in a call center required

A combination of experience, education, and/or training that substantially demonstrates the following knowledge, skills, and abilities

  • Knowledge of Medicare, Medicaid, commercial insurance carriers, managed care, and EMR systems
  • Ability to successfully communicate with physicians, management, and other staff as required to execute job duties
  • Be dependable, a self-starter, and work with some level of independence to achieve results
  • Ability to work efficiently, independently, and in a team environment
  • Ability to give and receive constructive criticism to improve skills and understanding of tasks
  • Ability to function well in a team environment, maintain good communication with co-workers and supervisors
  • Must understand TEG's mission and objectives and the importance of attitude, attendance, accuracy, appearance, aptitude, and adaptability in achieving objectives
  • Knowledge of MS Word, Excel, and the Internet
  •  
  • Provides a caller with first-call resolution
  • Listens, builds rapport, and displays empathy and courtesy with callers/patients 
  • Systematically and thoroughly researches, and effectively communicates all options and resources for callers
  • Responsible for balancing patient needs with high call volume
  • Records patient’s complete demographic and insurance information, and enters it into the EMR system with accuracy
  • Willing and able to take the initiative to identify problems and suggest ways of correction
  • Be able to understand the doctors’ schedules and special testing for each TEG location
  • Gathers information and uses relevant resources (telephone, computer applications, and resource books)
  • Data entry must be completed in a timely fashion with accuracy
  • Works with the Call Center Supervisor to ensure doctors’ schedules are reviewed daily for open appointments and accuracy for the listed procedure and patient information.
  • Send tasks to all locations with the patient’s request as needed.
  • Must be able to multitask without losing composure or becoming frustrated.
  • Must maintain a busy call productivity rate of taking 85 calls or better daily.
  • Must have a pleasant telephone voice/excellent interpersonal skills, and maintain a Quality Score of 85 or above
  • Attend training meetings, associate meetings, and organizational committee meetings as requested
  • Follows and ensures implementation of TEG policies and procedures
  • Reports onsite as needed.
  • Performs other duties as assigned