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Think Remote Jobs (NOW HIRING)

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

This is a remote position with occasional travel to onsite location in Brooklyn, NY *Applicants ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

Remote Position TBD *Applicants residing in the DMV area preferred as the client is located in ... Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment ...

This is a remote position with occasional travel to onsite location in Brooklyn, NY *Applicants ... Strong attention to detail and organizational skills Think Tank is an Equal Opportunity Employer.

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Think Remote information

What is the difference between Think Remote vs Customer Service Representative?

AspectThink RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setup with flexible hoursTypically office-based or remote, depending on employer; customer-facing roles
Industry UsageUsed across various industries for remote work opportunitiesPrimarily in retail, telecom, and service sectors
Common Search/ComparisonYesYes

Think Remote and Customer Service Representative roles often share similar credentials and work environments, especially in remote settings. While Think Remote refers to a platform or job listing site for remote jobs, Customer Service Representatives are specific roles frequently advertised on such platforms. Both roles are popular for remote work seekers, making them common points of comparison for job seekers exploring remote customer service opportunities.

Is Think Remote a real company?

Think Remote is a platform that connects remote job seekers with employers offering remote work opportunities. It is not a traditional company but a job board or service that facilitates remote employment across various industries. Job seekers should verify specific job postings and company details independently.
Testing, Hypercare & Training Lead

Testing, Hypercare & Training Lead

Think Tank, Inc.

Silver Spring, MD • Remote

Contractor

Medical, Dental, Vision, Retirement

Posted 4 days ago


Job description

*Authorized to work in the US required; US Citizenship preferred

*Remote Position TBD

*Applicants residing in the DMV area preferred as the client is located in Maryland

*Three references required

POSITION DESCRIPTION:

The Testing, Hypercare & Training Lead will lead testing, go-live readiness, hypercare operations, and end-user adoption activities to ensure a stable transition to Oracle Fusion Cloud.

RESPONSIBILITIES:

  • Develop and manage testing strategy (SIT, UAT)
  • Coordinate defect tracking and resolution
  • Lead hypercare operations and incident coordination
  • Ensure priority-1 issues meet response expectations during hypercare
  • Lead training and documentation efforts, including UPK artifacts
  • Support user readiness and change adoption activities

REQUIREMENTS:

  • 10+ years of experience with ERP testing and training
  • ERP testing and go-live leadership experience
  • Experience managing hypercare and post-go-live stabilization
  • Training and documentation experience in Oracle Cloud environments
  • Strong coordination and communication skills
  • Experience supporting mission-critical systems

Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.

Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.