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The Ritz Jobs in Naples, FL (NOW HIRING)

Turndown Attendant

Naples, FL

$13.25 - $16.50/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

New

Overnight Front Office Agent

Naples, FL · On-site

$15.25 - $18.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Turndown Attendant

Naples, FL

$13.25 - $16.50/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

New

Houseperson

Naples, FL

$13.75 - $16.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Houseperson

Naples, FL

$14 - $17/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Houseperson

Naples, FL

$13.50 - $16.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Valet Runner

Naples, FL · On-site

$14/hr

About the Team At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays ...

Turndown Attendant

Naples, FL

$13.50 - $17/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

New

Houseperson

Naples, FL · On-site

$13.75 - $16.75/hr

About the Team At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays ...

Overnight Front Desk Agent

Naples, FL · On-site

$13.50 - $17/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Houseperson

Naples, FL

$13.25 - $16.25/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Senior Group Reservations Coordinator

Naples, FL · On-site

$16.25 - $20.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Housekeeping Attendant

Naples, FL · On-site

$13.25 - $16.50/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Houseperson

Naples, FL

$13.75 - $16.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Houseperson

Naples, FL

$13.75 - $16.75/hr

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

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The Ritz information

What are 'The Ritz' jobs?

Jobs at The Ritz refer to employment opportunities at The Ritz, a renowned luxury hotel brand known for its exceptional service and hospitality. Positions range from front desk and concierge roles to housekeeping, food and beverage service, management, and spa services. Employees at The Ritz are expected to uphold the brand's high standards of professionalism, guest satisfaction, and attention to detail. Working at The Ritz can offer valuable experience in the hospitality industry and opportunities for career advancement.

What are some common challenges faced by front desk staff at The Ritz, and how can applicants prepare for them?

Front desk staff at The Ritz often handle high guest expectations and must deliver exceptional service under pressure, especially during peak hours. A common challenge includes managing multiple guest requests simultaneously while maintaining a calm, professional demeanor. Applicants can prepare by developing strong multitasking abilities, practicing clear and courteous communication, and familiarizing themselves with luxury hospitality standards. Teamwork is essential, as front desk staff frequently collaborate with housekeeping, concierge, and management to ensure seamless guest experiences.

What are the key skills and qualifications needed to thrive as a Ritz-Carlton Hotel employee, and why are they important?

To thrive as a Ritz-Carlton Hotel employee, you need exceptional customer service skills, hospitality knowledge, and often a background in hotel management or related fields. Familiarity with property management systems (PMS), reservation software, and luxury service standards is typically required. Outstanding interpersonal skills, attention to detail, and a strong commitment to excellence help individuals stand out in this position. These skills ensure guests consistently receive the high-quality, personalized experiences that define the Ritz-Carlton brand.

What is the difference between The Ritz vs The Ritz-Carlton?

AspectThe RitzThe Ritz-Carlton
CredentialsHospitality certifications, luxury service trainingSame as The Ritz, with additional luxury management certifications
Work EnvironmentLuxury hotels, high-end service settingsLuxury hotels, upscale resort environments
Employer & IndustryLuxury hospitality industry, independent or chain hotelsLuxury hospitality industry, part of Marriott International

Both The Ritz and The Ritz-Carlton operate in the luxury hospitality sector, requiring similar credentials and offering high-end service environments. The Ritz-Carlton is a specific brand under Marriott, known for its upscale resorts and global presence, while The Ritz may refer to historic or independent luxury hotels. Understanding these differences helps job seekers target the right employer and role in the luxury hotel industry.

What are popular job titles related to The Ritz jobs in Naples, FL? For The Ritz jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching The Ritz jobs in Naples, FL look for? The top searched job categories for The Ritz jobs in Naples, FL are:
What cities near Naples, FL are hiring for The Ritz jobs? Cities near Naples, FL with the most The Ritz job openings:
Turndown Attendant

$13.25 - $16.50/hr

Full-time

Posted yesterday


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,130 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels


Job description

Additional Information
Job Number26069252
Job CategoryHousekeeping & Laundry
Location280 Vanderbilt Beach Rd, Naples, Florida, United States, 34108VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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