Night Operations Manager
Manhattan, NY · On-site
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Manhattan, NY · On-site
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Manhattan, NY · On-site
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
$33.50 - $44.66/hr
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
New
$33.50 - $44.66/hr
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
New
New York, NY · On-site
$75K - $85K/yr
Chef Sergio's seasonal, produce-driven approach has been shaped through acclaimed kitchens including AnQi, The Ritz-Carlton, Laguna Niguel, Atla Venice alongside Enrique Olvera, and Botanica Los ...
Quick apply
New York, NY · On-site
$75K - $85K/yr
Chef Sergio's seasonal, produce-driven approach has been shaped through acclaimed kitchens including AnQi, The Ritz-Carlton, Laguna Niguel, Atla Venice alongside Enrique Olvera, and Botanica Los ...
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Quick apply
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$17/hr
Description COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview Jose Andres Group ...
Manhattan, NY · On-site
$17/hr
Description COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview Jose Andres Group ...
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Quick apply
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$22 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Quick apply
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$17/hr
COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview José Andrés Group restaurants ...
Quick apply
Manhattan, NY · On-site
$17/hr
COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview José Andrés Group restaurants ...
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$20 - $25/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$17/hr
Job Type Full-time Description COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview ...
Manhattan, NY · On-site
$17/hr
Job Type Full-time Description COCKTAIL SERVER - The Bazaar Bar for Jose Andres Group, at The Ritz-Carlton New York, NoMad Pay Rate: $17.00 per hour plus tips (tip credit applies) Company Overview ...
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Manhattan, NY · On-site
$115/hr
Located within The Ritz-Carlton New York, NoMad , the restaurant is a high-energy dining destination serving hotel guests, New Yorkers, and New York City's vibrant local and international dining ...
Quick apply
Manhattan, NY · On-site
$115/hr
Located within The Ritz-Carlton New York, NoMad , the restaurant is a high-energy dining destination serving hotel guests, New Yorkers, and New York City's vibrant local and international dining ...
New York, NY · On-site
$70K - $80K/yr
Chef José Andrés and Jose Andrés Group team have partnered with The Ritz-Carlton Nomad to provide dynamic food and beverage options in this incredible property. We are seeking dynamic hospitality ...
Quick apply
New York, NY · On-site
$70K - $80K/yr
Chef José Andrés and Jose Andrés Group team have partnered with The Ritz-Carlton Nomad to provide dynamic food and beverage options in this incredible property. We are seeking dynamic hospitality ...
$22 - $28/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
$22 - $28/hr
At the Ritz-Carlton Nomad, Bazaar Meat by Chef Jose Andres is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse.
Manhattan, NY · On-site
$70K - $80K/yr
Chef José Andrés and Jose Andrés Group team have partnered with The Ritz-Carlton Nomad to provide dynamic food and beverage options in this incredible property. We are seeking dynamic hospitality ...
Manhattan, NY · On-site
$70K - $80K/yr
Chef José Andrés and Jose Andrés Group team have partnered with The Ritz-Carlton Nomad to provide dynamic food and beverage options in this incredible property. We are seeking dynamic hospitality ...
$7.36 - $10.78
22% of jobs
$11.95 is the 25th percentile. Wages below this are outliers.
$10.78 - $14.19
8% of jobs
$14.19 - $17.61
17% of jobs
The median wage is $18.06 / hr.
$17.61 - $21.02
20% of jobs
$23.50 is the 75th percentile. Wages above this are outliers.
$21.02 - $24.44
11% of jobs
$24.44 - $27.86
6% of jobs
$27.86 - $31.27
2% of jobs
$31.27 - $34.69
1% of jobs
$34.69 - $38.11
1% of jobs
$38.11 - $41.52
1% of jobs
$41.52 - $44.94
11% of jobs
$7
$23
$44
| Aspect | The Ritz | The Ritz-Carlton |
|---|---|---|
| Credentials | Hospitality certifications, luxury service training | Same as The Ritz, with additional luxury management certifications |
| Work Environment | Luxury hotels, high-end service settings | Luxury hotels, upscale resort environments |
| Employer & Industry | Luxury hospitality industry, independent or chain hotels | Luxury hospitality industry, part of Marriott International |
Both The Ritz and The Ritz-Carlton operate in the luxury hospitality sector, requiring similar credentials and offering high-end service environments. The Ritz-Carlton is a specific brand under Marriott, known for its upscale resorts and global presence, while The Ritz may refer to historic or independent luxury hotels. Understanding these differences helps job seekers target the right employer and role in the luxury hotel industry.

6.4
Based on 1,145 frontline employees who took The Breakroom Quiz
50th of 105 rated hotels
JOB SUMMARY
Serves as the property Manager on Duty and directs all property operations during the overnight shift. Verifies that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Monitoring Property Operations
Monitors and verifies compliance with all Guidelines to Operations.
Verifies supervisors maintain adequate levels of department supplies.
Verifies all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
Verifies employees are working in a safe environment.
Manages all period-end inventories.
Directs, monitors, and assists all overnight staff.
Verifies guest tracking scores and employee opinion survey goals are achieved.
Supporting Profitability and Revenue Goals
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
Administers plans and actions to keep chargebacks and rebates to a minimum.
Verifies all employees are adhering to proper cash handling procedures and monitors overage/shortages.
Manages employee hours.
Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
Managing and Conducting Human Resources Activities
Promotes participation in property safety-related programs.
Monitors employee attendance and records absences/tardiness.
Promotes teamwork and employee morale.
Verifies all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.
Keeps employees informed regarding new operational procedures, standards, or programs.
Verifies all employees have complete knowledge of emergency procedures.
Verifies constant communication takes place between employees, supervisors and management.
Provides orientation for new employees and ensuring all information is entered into computer.
Helps direct supervisors to achieve their own development goals.
Encourages employee relations through gifts, parties, outings.
Creates incentives that will promote better service and profit for the property.
Assists operations manager in processing employee payroll weekly.
Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
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