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The Ritz Carlton Rancho Mirage Jobs (NOW HIRING)

Marriott

Pastry Cook II

Rancho Mirage, CA · On-site

$18.25 - $22/hr

POSITION SUMMARY The The Ritz-Carlton, Rancho Mirage is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers.

Marriott

Cook II

Rancho Mirage, CA · On-site

$14.50 - $19.50/hr

POSITION SUMMARY The Ritz-Carlton Rancho Mirage is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers.

Marriott

Cook II

Rancho Mirage, CA · On-site

$14.50 - $19.50/hr

POSITION SUMMARY The Ritz-Carlton Rancho Mirage is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers.

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The Ritz Carlton Rancho Mirage information

What is the difference between The Ritz Carlton Rancho Mirage Front Desk Agent vs Housekeeping Staff?

AspectFront Desk AgentHousekeeping Staff
CredentialsHigh school diploma; customer service experienceHigh school diploma or equivalent; attention to detail
Work EnvironmentFront lobby, guest interactions, administrative tasksGuest rooms, cleaning, maintaining room standards
Industry UsageCustomer service, hospitality, front office operationsHousekeeping, cleaning, hospitality support

Both roles are essential in the hospitality industry at The Ritz Carlton Rancho Mirage, but they focus on different guest service aspects. Front Desk Agents handle guest check-ins, reservations, and inquiries, requiring strong communication skills. Housekeeping Staff ensure guest rooms meet cleanliness standards, focusing on attention to detail. Understanding these differences helps clarify job expectations and career paths within the hotel.

What are some common challenges faced by hospitality professionals working at luxury resorts like The Ritz Carlton Rancho Mirage?

Professionals at luxury resorts such as The Ritz Carlton Rancho Mirage often encounter challenges like maintaining consistently high service standards while managing demanding guest expectations. The fast-paced environment requires excellent multitasking, strong communication skills, and the ability to remain composed under pressure. Additionally, team members must collaborate closely across departments to ensure seamless guest experiences, especially during peak seasons or large events. Embracing a commitment to personalized service and attention to detail is key to thriving in this setting.

What are the key skills and qualifications needed to thrive as a hospitality professional at The Ritz-Carlton Rancho Mirage, and why are they important?

To thrive as a hospitality professional at The Ritz-Carlton Rancho Mirage, you need a background in hospitality management or related experience, along with excellent customer service and attention to detail. Familiarity with property management systems (PMS), reservation software, and luxury service standards is typically required. Outstanding interpersonal skills, cultural sensitivity, and a proactive attitude set top performers apart in this environment. These skills are crucial for delivering the exceptional guest experiences and personalized service that define The Ritz-Carlton brand.

How much do staff at the Ritz get paid?

Staff at The Ritz Carlton typically earn wages that vary by position, experience, and location, with entry-level roles such as front desk agents or housekeepers earning around minimum wage to slightly above, while managerial positions can earn significantly higher. The hotel industry often offers additional benefits like tips, bonuses, and opportunities for advancement, and salaries are usually complemented by training and certification programs relevant to hospitality roles.

What is The Ritz Carlton Rancho Mirage?

The Ritz Carlton Rancho Mirage is a luxury resort located in Rancho Mirage, California, near Palm Springs. It offers upscale accommodations, fine dining, a world-class spa, and stunning views of the Coachella Valley. The resort is known for its exceptional service, elegant atmosphere, and a variety of amenities such as pools, event spaces, and outdoor activities. It's a popular destination for both leisure and business travelers seeking a premium hospitality experience.

Who owns The Ritz-Carlton, Rancho Mirage?

The Ritz-Carlton, Rancho Mirage is owned by Marriott International, a global hospitality company. As a luxury hotel, it operates under Marriott's management and branding standards, often involving a combination of corporate ownership and franchise agreements.

What does Ritz-Carlton call their employees?

The Ritz-Carlton refers to their employees as 'Ladies and Gentlemen.' This terminology reflects the company's emphasis on exceptional service and a respectful, professional environment. Employees are trained to embody the brand's standards of hospitality and guest experience.

What is the $2000 rule at Ritz-Carlton?

The $2000 rule at Ritz-Carlton refers to a guideline for employees to resolve guest issues promptly, aiming to exceed $2,000 in guest satisfaction or service recovery efforts when necessary. It emphasizes proactive problem-solving and personalized service to enhance guest experience. This rule encourages staff to take ownership and deliver exceptional service to maintain the brand's high standards.
Infographic showing various The Ritz Carlton Rancho Mirage job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution.
Pastry Cook II

Pastry Cook II

Marriott

Rancho Mirage, CA • On-site

$18.25 - $22/hr

Full-time

Posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,146 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

POSITION SUMMARY

The The Ritz-Carlton, Rancho Mirage is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers. Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually appealing lessons they can immediately apply to their jobs.

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.

Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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