Analyst 2, Cust Contract Admin | San Diego, California, United States [About the Role] Join a dynamic team as an Analyst 2, Cust Contract Admin in San Diego, CA! This contract position offers the opportunity to work onsite in a fast-paced environment where your expertise in commercial contracting and customer support will drive impactful business outcomes. Collaborate cross-functionally with Sales, Contracts, and Service Operations while developing your skills in risk management, process improvement, and strategic customer support. Strong performers may be considered for full-time conversion or term extension. [Responsibilities] - Evaluate and respond to customer contract redlines regarding service terms, SLAs, and warranties - Interpret contractual risks, propose compliant solutions, and deliver clear, timely customer communications - Maintain a repository of contract redline responses, ensuring alignment with company policy and regulatory standards - Partner with Sales, Technical and Field Service, Contracts, and Quoting to review product eligibility for contract renewals - Analyze product versions, configurations, and SKUs to assess service delivery compatibility and identify support gaps - Recommend remediation strategies such as upgrades, substitutions, or tailored support options - Provide clear, actionable outputs for accurate quoting, entitlement setup, and ongoing service execution - Prioritize multiple tasks efficiently while supporting continuous process improvement [Required Skills and Experience] - Bachelor's degree - At least 2 years of relevant experience in commercial contracting, service, or support administration - Proficiency in Excel, SAP, Salesforce, Power BI, and PowerPoint - Strong attention to detail and accuracy - Excellent organizational, written, and interpersonal communication skills - Comfortable working onsite in a fast-paced, collaborative setting - Results-driven and a strong team player [Preferred Skills] - Experience with customer contract administration in a technology or service-focused environment - Demonstrated ability to interpret complex service agreements and manage risk - Familiarity with product lifecycle management and service delivery processes [Benefits] - Competitive hourly rate: $25.00 - $40.00/hr (determined at offer) - Standard weekday schedule (M-F, 7:00am-3:30pm or 8:00am-4:30pm) - Opportunity for contract extension or full-time conversion based on performance - Exposure to cross-functional teams and advanced business systems (SAP, Salesforce, Power BI) - Professional growth in contract management and service operations [How to Apply] Ready to take your contracting and analytical skills to the next level? Submit your resume to be considered for a two-step interview process (phone/video followed by in-person) and join a team where your contributions matter. Don't miss out on this opportunity to build your career in a supportive, growth-focused environment! (JSON format)