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Text Chat Operator Jobs in Portland, OR (NOW HIRING)

Acara Solutions

Material Handling Operator 2

Clackamas, OR

$17.50 - $21.25/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Acara Solutions

Equipment Engineer

Portland, OR · On-site

$85K - $115K/yr

Improve equipment reliability, preventive/predictive maintenance, and operating procedures ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

New

Trucordia

Client Manager Group Benefits

Portland, OR · On-site

$80K/yr

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Client Manager Group Benefits

Tigard, OR · On-site

$80K/yr

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Client Advocate I, Group Benefits

Tigard, OR · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Client Advocate I, Group Benefits

Tigard, OR · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

All JobsText Chat Operator JobsText Chat Operator Jobs in Portland, OR

Text Chat Operator information

See Portland, OR salary details

$13

$21

$31

How much do text chat operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for text chat operator in Portland, OR is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.23 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Portland, OR?

The most popular types of Text Chat Operator jobs in Portland, OR are:

What are popular job titles related to Text Chat Operator jobs in Portland, OR?

For Text Chat Operator jobs in Portland, OR, the most frequently searched job titles are:

Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,866 per year, or $21.6 per hour.

Maintenance Technician 1 - Manufacturing Food Production - Hiring Immediately

Portland, OR • On-site

Salt & Straw
Traveler Accommodation • 201 - 500 employees

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

6th of 47 rated dessert shops

Great coworkers

People enjoy working here

Good employer

Learn more about Salt & Strawexternal

$22.68 - $24.20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Maintenance Technician 1 - Manufacturing Food Production

$22.68-24.20/hr Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.


Who We Are
Welcome to our world of ice cream innovation, where every scoop tells a story of passion, creativity, and quality ingredients. At our Salt & Straw Central Kitchen, we take pride in our commitment to crafting ice cream experiences that go beyond the ordinary. From the blissed-out cows of fifth-generation, family-owned Scott Brothers Dairy to the herbaceous liqueurs from craft distilleries, each ingredient is carefully selected for its unique flavor and origin. Our process is more than just churning; it's an art form. Inspired by local artisans and exotic flavors, we're constantly pushing the boundaries of traditional ice cream-making, blending intriguing ingredients. In our kitchen, every batch is made with care and attention to detail, ensuring that each bite is a harmonious symphony of flavors and textures. Join us in our quest for ice cream perfection, where innovation and imagination collide to create unforgettable experiences.  
Position Summary: 
The Maintenance Technician 1 plays an important role in our production facility because it helps to ensure all equipment is operating in a safe and efficient manner with minimal downtime. This position is responsible for basic maintenance and repair activities across the entire facility. Additionally, this person will be committed to all food safety, quality, housekeeping, and Team Member safety practices.
Joining Our Team
Qualifications:
  • At least 1 year of prior maintenance experience.  
  • Completion of a craft apprenticeship or AA degree in mechanical, electrical, or industrial maintenance a plus. 
  • Language skills:  Ability to speak, read, and write English. 
  • Math skills: Ability to work with percentages and fractions. Ability to convert units of measure 
Knowledge and Critical Skills: 
  • Self-directed with organizational skills; ability to prioritize, work effectively under pressure and to meet deadlines. 
  • Able to work independently. 
  • Knowledge of repair and maintenance methods, techniques, and documentation.  
  • High integrity and ethical. 
  • Able to adapt to a constantly changing environment with flexibility to work extended hours. 
  • Perform a variety of plumbing, electrical, and carpentry functions. 
  • Use a variety of hand and power tools during performance of duties. 
Benefits & Perks:
  • Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. 
  • Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. 
  • Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. 
  • Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. 
  • Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. 
  • Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. 
  • Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected. 

Wage Transparency:
We are actively embracing pay transparency by disclosing the hiring wage for this role as $22.68-$24.20, highlighting its full earning potential within the broader range of $22.68-$27.72. 

Food Allergy Warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities. 

Equal Employment Opportunity (EEO) Statement 
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ta@saltandstraw.com. 

Work Authorization and E-Verify 
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws. 
Our Values
Create the Unbelievable 
Show Up Generously 
Act with Thoughtful Curiosity 
Share Human Kindness 
Make It Count 
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace. 

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