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Text Chat Operator Jobs in Philadelphia, PA (NOW HIRING)

Aleron

Material Handling Operator

New Castle, DE · On-site

$25/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Trucordia

Private Client Advisor

Philadelphia, PA · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Private Client Advisor

Philadelphia, PA · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Private Client Advisor

Philadelphia, PA · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Trucordia

Private Client Advisor

Philadelphia, PA · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

All JobsText Chat Operator JobsText Chat Operator Jobs in Philadelphia, PA

Text Chat Operator information

See Philadelphia, PA salary details

$12

$20

$30

How much do text chat operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for text chat operator in Philadelphia, PA is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.03 per hour, depending on experience, location, and employer.

What is a text chat operator?

Text chat operators are professionals who communicate with customers or clients via text-based chat platforms. Their main role is to provide support, answer questions, and engage in conversations, typically for businesses or entertainment services. They may handle customer inquiries, resolve issues, or simply chat to keep users engaged, depending on the employer. This job usually requires good typing skills, strong communication abilities, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a text chat operator, and why are they important?

To thrive as a Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and customer support software is often required. Strong active listening, problem-solving, and multitasking abilities help build rapport and resolve customer issues efficiently. These skills are important to deliver timely, accurate, and positive customer experiences in a high-volume digital environment.

What are some common challenges faced by text chat operators and how can they be managed effectively?

Text chat operators often face challenges such as managing multiple conversations simultaneously, maintaining a consistent tone, and handling difficult or frustrated customers. To manage these effectively, it is important to develop strong multitasking abilities, use templates or scripts when appropriate, and practice empathy in every interaction. Regular training and feedback from supervisors can also help operators improve their communication skills and efficiency, ensuring high-quality service while minimizing stress.

What is the difference between Text Chat Operator vs Customer Service Representative?

AspectText Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chatCustomer support via phone, email, or in person
Search & Comparison IntentRoles focused on online chat supportRoles involving direct customer interaction across channels

While both roles involve assisting customers, a Text Chat Operator specializes in providing support through live online chat platforms, often remotely. In contrast, a Customer Service Representative may handle inquiries via phone, email, or in person. The roles share similar credentials and industry usage but differ mainly in communication channels and work environment.

What are the most commonly searched types of Text Chat Operator jobs in Philadelphia, PA?

The most popular types of Text Chat Operator jobs in Philadelphia, PA are:

What are popular job titles related to Text Chat Operator jobs in Philadelphia, PA?

For Text Chat Operator jobs in Philadelphia, PA, the most frequently searched job titles are:

Text Chat Operator jobs near you
Infographic showing various Text Chat Operator job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $42,691 per year, or $20.5 per hour.

Material Handling Operator

Aleron

New Castle, DE • On-site

$25/hr

Other

Posted 19 days ago

Job description


Description
Material Handling Operator Location: New Castle, DE
Employment Type: Temp to Perm
Industry: Manufacturing
Compensation: $20.00/hour
Schedule: Monday-Friday | 8:00 AM - 4:30 PM EST Ready to Apply? If you're looking for a rewarding warehouse opportunity with competitive pay, a consistent schedule, and room for growth, we'd love to hear from you. Apply today and start your next career at Stoneh@acarasolutions.com We're looking for a dependable and detail-oriented Material Handling Operator to join a fast-paced manufacturing and distribution environment. In this role, you'll play a critical part in keeping materials moving efficiently throughout the facility by supporting receiving, inventory, storage, shipping, and warehouse operations. If you enjoy hands-on work, thrive in a team environment, and take pride in accuracy and organization, this is an excellent opportunity with long-term potential.
What You'll Do
  • Receive incoming shipments and verify materials against packing slips and shipping documents.
  • Inspect incoming goods for damage and report discrepancies.
  • Safely operate forklifts, pallet jacks, and other material handling equipment.
  • Enter and maintain inventory information using warehouse management systems.
  • Store, organize, and retrieve materials within the warehouse.
  • Perform inventory counts and support ongoing stock accuracy.
  • Pick, stage, and verify customer or production orders for accuracy.
  • Package outbound shipments according to shipping requirements and company standards.
  • Prepare and attach shipping documentation for outgoing deliveries.
  • Transport materials throughout the facility safely and efficiently.
  • Follow established warehouse procedures while maintaining quality, productivity, and safety standards.
  • Work independently while knowing when to escalate unexpected issues for support.

Job Requirements
What You'll Bring
  • High School Diploma or GED preferred.
  • One year of experience in warehouse, shipping, receiving, logistics, or material handling, or equivalent vocational training.
  • Experience operating forklifts or other industrial material handling equipment is preferred.
  • Basic computer skills and the ability to work within inventory management systems.
  • Strong attention to detail and organizational skills.
  • Ability to accurately follow written procedures and work instructions.
  • Commitment to workplace safety and quality.
Why You'll Love This Opportunity
  • Competitive pay at $25.00 per hour.
  • Stable Monday-Friday schedule with full-time hours.
  • Opportunity to develop valuable warehouse and logistics experience.
  • Collaborative team environment with supportive leadership.
  • Potential for contract extension and conversion to a full-time position based on performance and business needs.
  • Gain experience in a modern manufacturing and distribution environment.
About Acara Solutions Acara Solutions is a premier recruiting and workforce solutions provider connecting talented professionals with leading employers across manufacturing, engineering, technology, healthcare, and other industries. We partner with organizations to deliver exceptional talent while helping candidates find rewarding career opportunities.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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