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Text Analytics Jobs in Texas (NOW HIRING)

... NLP and text analytics solutions using modern libraries and frameworks. • Monitor, govern, and maintain machine learning models throughout their lifecycle. • Collaborate with business ...

Free-text analytics * Machine learning (ML) algorithms * Predictive modeling and analysis * Data visualization software (Tableau preferred) * Familiarity with AWS SageMaker * Strong programming ...

Software Developer

Lubbock, TX · On-site

$70K - $90K/yr

The lab will be equipped with capabilities in text analytics/Natural Language Processing, social media analytics, Big Data advanced analytics and Machine Learning. Role You will be responsible for ...

Experience with Data Manipulation using Python/Pyspark Experience with Jupyter/COLAB using Python libraries such as Pandas, Sklearn, NLTK, Gensim Interested in Text analytics, Natural Language ...

... or text analytics. • Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. • Must ...

... or text analytics. • Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. • Must ...

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Text Analytics information

What does text analytics do?

A job in text analytics involves analyzing large amounts of unstructured text data to extract meaningful insights, such as patterns, trends, and sentiments. It often requires skills in natural language processing (NLP), data analysis, and familiarity with tools like Python or R. The role supports decision-making in areas like customer feedback, social media monitoring, and market research.

What is a Text Analytics job?

A Text Analytics job involves extracting meaningful insights from unstructured text data using techniques like Natural Language Processing (NLP), machine learning, and statistical methods. Professionals in this field analyze text from sources such as customer reviews, social media, and documents to identify patterns, sentiment, and trends. Their work helps businesses make data-driven decisions, automate processes, and improve customer experiences. Common responsibilities include text preprocessing, developing models, and visualizing results for stakeholders.

Is 40 too old to become a data analyst?

Age is not a barrier to becoming a data analyst, as the role values skills such as data manipulation, statistical analysis, and proficiency with tools like Excel, SQL, and Python. Many professionals transition into data analysis later in their careers by gaining relevant certifications and experience, regardless of age.

What are some common projects or responsibilities for professionals working in Text Analytics?

Professionals in Text Analytics often work on projects such as sentiment analysis, topic modeling, entity recognition, and document classification, drawing insights from unstructured text data. A typical day may involve leveraging machine learning algorithms, cleaning and preprocessing text datasets, and presenting findings to stakeholders via reports or dashboards. Many text analytics specialists collaborate closely with data science teams, software developers, and business analysts to integrate their work into larger products and solutions. These responsibilities not only help organizations better understand customer feedback and market trends but also enable the automation of information extraction and decision-making processes. Over time, excelling in these areas can open doors to senior data science roles, lead analyst positions, or specialized NLP research opportunities.

What is the highest paying job in data analytics?

In data analytics, senior roles such as Data Science Manager, Director of Data Analytics, or Chief Data Officer typically offer the highest salaries, often exceeding six figures annually. These positions require advanced skills in statistical analysis, machine learning, and leadership, along with extensive experience and certifications.

Will AI replace a data analyst?

AI can automate certain tasks performed by data analysts, such as data cleaning and basic analysis, but it is unlikely to fully replace the role. Data analysts are needed for interpreting complex insights, making strategic decisions, and communicating findings, which require human judgment and domain expertise. Skills in data visualization, statistical methods, and tools like SQL or Python remain essential for the profession.

What are the key skills and qualifications needed to thrive in the Text Analytics position, and why are they important?

To thrive in Text Analytics, you need expertise in natural language processing (NLP), data analysis, and strong programming skills in languages such as Python or R, typically supported by a degree in computer science, statistics, or a related field. Familiarity with tools like NLTK, SpaCy, TensorFlow, and data visualization platforms, as well as relevant certifications in data science or machine learning, is highly valued. Critical thinking, communication, and problem-solving abilities help professionals interpret complex textual data and convey insights to diverse audiences. These skills are important because they enable you to extract actionable information from large datasets, drive data-driven decision-making, and support organizational goals efficiently.

Infographic showing various Text Analytics job openings in Texas as of July 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 100% In-person job distribution.
Operational Analyst - Verint Analytics & Performance Configuration

Operational Analyst - Verint Analytics & Performance Configuration

Gainwell Technologies LLC

Dallas, TX • On-site

$51K - $73K/yr

Other

Medical, Life, Retirement, PTO

Re-posted 25 days ago


Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

122nd of 209 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Support the execution and optimization of enterprise Verint Performance Management and Speech & Text Analytics capabilities within the Performance Enablement Organization (PEO). Translate business, operational, and performance requirements into clear, governed system configurations.
Partner with Product Experience Owners (PXOs), operational leaders, reporting, enablement, and technology teams to ensure analytics and performance insights are accurate, consistent, and actionable. Focus on configuration and operational alignment, not QA scoring execution, report ownership, or training delivery.
Your role in our mission
  • Configure KPIs, scorecards, performance hierarchies, and dashboards within Verint Performance Management.
  • Support configuration and maintenance of Speech & Text Analytics categories, rules, tagging structures, and taxonomies.
  • Translate metric definitions and analytic requirements into system configuration.
  • Gather, analyze, and document detailed business and functional requirements.
  • Strong documentation discipline (configuration notes, metric definitions, governance artifacts).
  • Analytical mindset with strong attention to detail and follow through.
  • Support enterprise governance standards for configuration, naming conventions, versioning, and change management.
  • Participate in functional and regression testing for performance and analytics configurations.
  • Maintain documentation to support auditability, knowledge transfer, and reduced single point dependency.
  • Partner with operational leaders to understand performance and insight needs.
  • Work closely with PXOs, reporting and quality teams, enablement partners, and technology teams.
  • Operate effectively in an agile, matrix-based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience
  • 1-3 years of experience in operations analysis, analytics support, performance management, or CX/WFO platform roles
  • Exposure to omnichannel and back office environments and performance measurement practices
  • Experience configuring or supporting enterprise CX/WFO platforms (Verint strongly preferred)
  • Experience supporting system implementations, enhancements, or migrations

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 10% of the time.

The deadline to submit applications for this posting is July 6, 2026.
The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US