Our mission is to create a positive testing experience that empowers candidates to succeed. About the Role As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining ...
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Our mission is to create a positive testing experience that empowers candidates to succeed. About the Role As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining ...
Test Center Administrator/Proctor- Full Time
Council Bluffs, IA · On-site
$16.20/hr
Our mission is to create a positive testing experience that empowers candidates to succeed. About the Role As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining ...
Test Center Administrator/Proctor- Full Time
Council Bluffs, IA · On-site
$16.20/hr
Our mission is to create a positive testing experience that empowers candidates to succeed. About the Role As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining ...
Adult Education Examiner
Davenport, IA · On-site
$14.81/hr
... test center by maintaining testing surveillance logs, seating charts and other documentation as ... other proctor(s). 10. Ensures that the testing room is supervised at all times. 11. Assists in ...
Adult Education Examiner
Davenport, IA · On-site
$14.81/hr
... test center by maintaining testing surveillance logs, seating charts and other documentation as ... other proctor(s). 10. Ensures that the testing room is supervised at all times. 11. Assists in ...
Testing Center Proctor information
What does a testing center proctor do?
A Testing Center Proctor is responsible for overseeing exams to ensure they are conducted fairly and securely. Their duties include verifying the identity of test-takers, explaining testing procedures, monitoring the exam room for any signs of cheating, and addressing any issues that arise during the exam. Proctors also collect and secure exam materials after the test is completed. They play a crucial role in upholding the integrity of the testing process.
What are the key skills and qualifications needed to thrive as a testing center proctor?
To thrive as a Testing Center Proctor, you need strong attention to detail, familiarity with test administration protocols, and a high school diploma or equivalent. Proficiency in using computer-based testing platforms, ID verification systems, and security monitoring tools is typically required. Reliability, integrity, and clear communication are standout soft skills for this position. These skills and qualities are crucial to ensure exams are administered fairly, securely, and efficiently, maintaining the integrity of the testing process.
What are some common challenges faced by testing center proctors and how can they be effectively managed?
Testing Center Proctors often face challenges such as maintaining a quiet and controlled environment, managing multiple examinees with varying needs, and handling incidents like suspected cheating or technical issues. Effective communication, attention to detail, and familiarity with the testing center's protocols are key to overcoming these challenges. Proctors are trained to remain calm under pressure, quickly assess situations, and follow established procedures to ensure test integrity and a fair experience for all candidates.
What is the difference between Testing Center Proctor vs Test Administrator?
| Aspect | Testing Center Proctor | Test Administrator |
|---|---|---|
| Credentials | Typically requires proctoring certifications or training | Often requires similar certifications, sometimes with additional administrative training |
| Work Environment | Testing centers, educational institutions, or corporate testing sites | Testing centers, educational institutions, or corporate environments |
| Employer & Industry | Educational institutions, testing companies, certification bodies | Educational institutions, testing organizations, corporate training providers |
| Primary Role | Supervising and monitoring exams to ensure integrity | Managing test logistics, assisting test-takers, and maintaining exam security |
While both Testing Center Proctors and Test Administrators work in testing environments and may share similar certifications, Proctors primarily focus on supervising exams to prevent cheating, whereas Test Administrators handle broader administrative tasks related to testing logistics and support. The roles often overlap, but the Proctor role emphasizes exam supervision.
How do I become a testing center proctor?
To become a testing center proctor, candidates typically need a high school diploma or equivalent and must complete training on test administration procedures, security, and confidentiality. Some centers require background checks and may prefer prior experience in customer service or education. Certification is not always mandatory but can enhance job prospects and credibility in the role.
Is testing center proctoring a stressful job?
Testing center proctoring can be stressful at times due to the need to monitor exams closely, prevent cheating, and handle unexpected issues calmly. The job requires attention to detail, patience, and the ability to manage multiple tasks in a quiet environment. Stress levels vary depending on the workload and the proctor's experience, but maintaining focus is essential.
Test Center Administrator/Proctor- Full Time
Council Bluffs, IA
PSI Services LLC
$16.20/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
Title: Test Center Administrator (TCA)
Location: 1705 McPherson, Suite 300, Council Bluffs, IA 51503
Wage: $16.20/hr. plus benefits for full time positions
Hours: Full Time: Tuesday-Thursday 8:00am-5:00pm, Friday 8:00am-3:00pm and Saturday 8:00am-2:00pm
About PSI
Join PSI – A Global Leader in Testing Solutions
At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.
About the Role
As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.
Role Responsibilities
Welcome test takers and explain testing procedures clearly.
Verify IDs and maintain strict exam security protocols.
Set up workstations and troubleshoot technical issues with internal teams.
Supervise exams and ensure compliance with PSI policies.
Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
Provide support for test takers with accessibility needs.
Knowledge, Skills and Experience Requirements
High school diploma or equivalent.
US citizenship is required.
Customer service experience preferred (training provided).
Strong communication skills and attention to detail.
Ability to remain calm under pressure and handle sensitive situations.
Basic computer skills; Microsoft Office experience is a plus.
Physical ability to stand/walk for up to 40% of your shift.
Commitment to exam security and compliance.
Benefits & Perks
Competitive pay + comprehensive benefits (medical, dental, vision).
Paid time off and retirement plans (401(k), pension).
Flexible scheduling and work-life balance.
Career development and training opportunities.
Wellness programs and global initiatives.
Volunteer opportunities and community engagement.
Why You’ll Love Working Here
At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!