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Terminal Operations Manager Jobs in Exmore, VA (NOW HIRING)

... focused operations. This includes food service preparation, point-of-sale transactions ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...

Customer Service Associate

Parksley, VA · On-site

$13.50 - $19/hr

... focused operations. This includes food service preparation, point-of-sale transactions ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...

Customer Service Associate

Bloxom, VA · On-site

$13.50 - $19/hr

... focused operations. This includes food service preparation, point-of-sale transactions ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...

Customer Service Associate

Onley, VA · On-site

$13.50 - $19/hr

... focused operations. This includes food service preparation, point-of-sale transactions ... Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ...

Partnering with Center Operations Director/Market General Manager to drive continued improvement of ... Once Board certified, PCP will maintain board certification in their terminal specialty by doing ...

Partnering with Center Operations Director/Market General Manager to drive continued improvement of ... Once Board certified, PCP will maintain board certification in their terminal specialty by doing ...

Store Associate

Onley, VA · On-site

$15 - $18/hr

... directed by store manager * Supporting opening and closing store activities, when needed ... operational while remaining current with all updated services and tools * Assisting pharmacy ...

Store Associate

Kilmarnock, VA · On-site

$15 - $19/hr

... directed by store manager * Supporting opening and closing store activities, when needed ... operational while remaining current with all updated services and tools * Assisting pharmacy ...

Store Associate

Onley, VA · On-site

$15 - $18/hr

... directed by store manager * Supporting opening and closing store activities, when needed ... operational while remaining current with all updated services and tools * Assisting pharmacy ...

Terminal Operations Manager information

See Exmore, VA salary details

$30.7K

$65.3K

$118.3K

How much do terminal operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for terminal operations manager in Exmore, VA is $65,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What is the average salary for a terminal operations manager?

The average salary for a terminal operations manager in the United States typically ranges from $70,000 to $120,000 per year, depending on experience, location, and the size of the facility. Many roles also include benefits such as health insurance and retirement plans, and require skills in logistics, safety compliance, and operational management.
What cities near Exmore, VA are hiring for Terminal Operations Manager jobs? Cities near Exmore, VA with the most Terminal Operations Manager job openings:
Infographic showing various Terminal Operations Manager job openings in Exmore, VA as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $65,298 per year, or $31.4 per hour.

Customer Service Associate

Royal Farms

Cape Charles, VA • On-site

$17 - $19/hr

Full-time

Re-posted 8 days ago


Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

27th of 46 rated convenience stores


Job description

Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $17.00 - USD $19.00 /Hr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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