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Temporary Wayfair Customer Service Jobs in Springfield, MA

Customer Service Associate - Temporary

CT

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Customer Service Associate - Temporary

Ware, MA ยท On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

CT

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Customer Service Associate - Temporary

Ware, MA ยท On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Holyoke, MA ยท On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Temporary Wayfair Customer Service information

See Springfield, MA salary details

$11

$16

$21

How much do temporary wayfair customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for temporary wayfair customer service in Springfield, MA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

Does Wayfair hire remote workers?

Temporary Wayfair Customer Service positions are often available as remote roles, allowing employees to work from home. These jobs typically require strong communication skills and may involve using specific customer service software. Availability of remote work can vary based on the position and company policies.

What is the difference between Temporary Wayfair Customer Service vs Customer Service Representative?

AspectTemporary Wayfair Customer ServiceCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote or call center; e-commerce focusOffice, retail, or call center; various industries
Employer & IndustryWayfair; e-commerce retail

Temporary Wayfair Customer Service roles are typically short-term, focus on assisting online shoppers, and often involve remote work. Customer Service Representatives work across various industries and may have similar credentials but can be employed in different environments. The main difference lies in the specific employer, industry focus, and job duration.

Is working for Wayfair worth it?

Working as a temporary Wayfair customer service representative involves handling customer inquiries, resolving issues, and using tools like Zendesk. The role typically offers flexible hours and requires good communication skills, but pay rates and benefits may vary for temporary positions. Overall, it provides experience in customer service and e-commerce environments.

How much does Wayfair pay?

Wayfair customer service representatives typically earn an hourly wage that ranges from $12 to $16, depending on experience and location. The role often offers flexible schedules and may include benefits such as paid training and performance bonuses.

Does Wayfair provide equipment to work from home?

For a Temporary Wayfair Customer Service role, the company typically provides necessary equipment such as computers and headsets to support remote work. Employees are expected to have a reliable internet connection and a suitable home workspace. Specific equipment provisions may vary by position and location.
What are the most commonly searched types of Wayfair Customer Service jobs in Springfield, MA? The most popular types of Wayfair Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Temporary Wayfair Customer Service jobs? Cities near Springfield, MA with the most Temporary Wayfair Customer Service job openings:

Temporary Service Writer/ Customer Service Advisor

Brad's Service Center

Chicopee, MA โ€ข On-site

$20 - $30/hr

Full-time

Medical

Posted 7 days ago


Job description

Position:ย Temporary Service Writer / Customer Service Advisor; This position seeks to backfill an employee on parental leave-- approximate dates are June 14, 2026 through September 18, 2026. Possible opportunity to convert to a full time role.

Job Responsibilities:

  • Answer phones, document customers concerns, and schedule customer appointments
  • In conjunction with GM and other customer service advisors, serve as key point of contact for customers via phone and in-person methods of communication
  • Assist shop general manager in assigning work, including dispatching work to the technicians to help manage workflow
  • Obtain a clear and concise explanation from the technicians on all worked performed and findings, ensuring all customer concerns are addressed
  • Communicate findings to customer, informing them of any work required and the benefits of the work
  • Assist technicians and general manager with any estimates for customer work to be performed
  • Assist technicians and general manager with sourcing and ordering parts to ensure that that parts arrive timely to fulfill promised customer completion timeline
  • Assist general manager with invoicing for all customers and payment processing
  • Maintain contact with the customer to keep informed on vehicle status
  • In conjunction with entire team, ensure shop is maintained at a high level of cleanliness
  • Various special projects to assist leadership team in ensuring that Bradโ€™s Service Center is continuously improving

Requirements:

  • Understanding that role is temporary for a finite period of time
  • Minimum of one year service writer experience, ideally in a high volume, independent shop
  • Continuous improvement focus

Preferred

  • Familiarity with shop management software, specifically, Tekmetric

Benefits:

  • Sick time
  • Health insurance
  • Weekends offโ€”ONLY work Monday through Friday!

Brad's Service Center is now employee owned! We've been operating in Chicopee since the 1980s, and we pride ourselves on providing the best customer service possible at our high volume, high pace shop.