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Temporary Remote Customer Service Jobs in Cape Cod, MA

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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Temporary Remote Customer Service information

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How much do temporary remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for temporary remote customer service in Cape Cod, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What is a temporary remote customer service job?

Temporary remote customer service jobs are short-term positions where employees assist customers via phone, email, chat, or other digital platforms from a remote location, usually their home. These roles are often offered by companies during peak seasons, special projects, or to cover employee absences. Temporary remote customer service representatives handle inquiries, resolve issues, and provide product or service information just like permanent staff, but their employment is limited to a specific timeframe. This flexibility can be ideal for those seeking short-term work or extra income without a long-term commitment.

What are the key skills and qualifications needed to thrive as a temporary remote customer service representative?

To thrive as a Temporary Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Patience, adaptability, and self-motivation help individuals excel when working independently and handling customer inquiries remotely. These skills ensure efficient, empathetic service and contribute to positive customer experiences in a virtual environment.

What are some common challenges faced by temporary remote customer service representatives, and how can they be managed?

Temporary remote customer service representatives often face challenges such as quickly adapting to new systems, building rapport with team members they’ve never met in person, and managing high call volumes. To overcome these, it’s important to proactively familiarize yourself with the company’s tools and resources, communicate regularly with your supervisor and colleagues, and practice efficient time management. Many employers offer virtual onboarding and training sessions to help temporary staff get up to speed and provide support through online chat channels or regular check-ins.

What is the difference between Temporary Remote Customer Service vs Temporary Remote Technical Support?

AspectTemporary Remote Customer ServiceTemporary Remote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentHome office, call centers, or online chat platformsHome office, remote troubleshooting tools, specialized software
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT companies, software providers, electronics retailers
Common Search & ComparisonCustomer service roles, remote customer support jobsTechnical support roles, remote tech assistance jobs

Temporary Remote Customer Service focuses on assisting customers with inquiries, orders, and complaints, requiring strong communication skills. Temporary Remote Technical Support involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and require different skill sets.

What are popular job titles related to Temporary Remote Customer Service jobs in Cape Cod, MA?

For Temporary Remote Customer Service jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Temporary Remote Customer Service jobs in Cape Cod, MA look for?

The top searched job categories for Temporary Remote Customer Service jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Temporary Remote Customer Service jobs?

Cities near Cape Cod, MA with the most Temporary Remote Customer Service job openings:

Temporary Remote Customer Service jobs near you

Remote Licensed Customer Service Representative

Liberty Mutual

MA • Remote

$17.50 - $23.75/hr

Full-time

Re-posted 14 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

47th of 309 rated insurance

Job description

Description

Join Our Team as a Remote Experienced and Licensed Customer Service Representative!

Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. 

Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role.

Shift: After onboarding and training is complete, go-forward shifts will have a start time between Shift hours 8:30 am -10:30 am EST with a weekend rotation.One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. 

Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.

License: Active P&C Producers insurance license REQUIRED. 

We are currently not hiring in NY, CA, AK, HI, NM or IL.

Qualifications
  • Associates degree or 1+ year Insurance experience preferred.
  • 2 years'+ related Customer Service experience is required.
  • Ability to review, record and organize written data from a variety of sources with no prescribed format is essential.
  • Excellent communication and interpersonal skills are required.
  • P&C Producers insurance license required.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME

What Liberty Mutual employees say

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Benefits

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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