OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! * Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment *
THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH.
Pediatric Associates was founded in Hollywood, FL in 1955. The sameย clinician-led, evidence-based, medical home passion is a unifyingย driver for those who joinย Pediatric Associates Family ofย Companies.ย The Pediatric Associates Family of Companies is aย growingย team of Pediatricians and Pediatric Care Teammates who areย excited to be part of the first nationwide Pediatric Primary Careย Medical Home. We further our uniqueness by ensuring the clinicianย voice is leading our medical homeย innovations.
Searching forย a superiorย Medical Receptionistย with a passion for pediatric care!!!
PRIMARY FUNCTIONย
Serves patients and visitors by greeting them in a friendly and welcoming manner as they arrive at our offices.ย Completes and updates all required information, collects payments, and provides other information as requested.ย Discharges patients after their appointment, providing them with any pertinent information as well as follow-up appointments.ย
ESSENTIAL DUTIES AND RESPONSIBILITIESย
This list may not include all the duties that may be assigned.ย
- Check-in patients upon arrival, which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and providing consents for signature as well as appropriate health questionnaires.ย ย
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments.ย ย
- Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate.ย ย
- Post-patient charges and payments. Complete charge and payment reconciliation.ย ย
- Scan and upload documents through the Document Management system.ย ย
- Sort and deliver mail and PA documents received by courier. Maintain a clean work area and patient waiting area.ย ย
- Participate in staff and educational meetings.ย
QUALIFICATIONSย
EXPERIENCE:ย ย
- A minimum of 1 year experience in a medical office setting preferred.ย ย ย
LICENSURE/CERTIFICATIONย
- Upon hire, and for the duration of the employment period, a driverโs license must be active and valid.ย
KNOWLEDGE, SKILLS, AND ABILITIESย
- Ability to learn & practice Pediatric Associate procedures, policies, and protocols.ย ย ย ย
- Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents.ย ย ย ย
- Ability to read, comprehend, follow oral and written instructions.ย ย ย
- Knowledge of computer and medical terminology desired.ย ย ย
- Interact effectively, supportย staff & maintain a professional working relationship.ย ย ย ย ย
- Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.ย ย ย ย
- Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concisely.ย ย ย
- Use good judgment & maintain patient confidentiality.ย ย ย
- Must be able to file alpha and numerically.ย ย ย ย
- Requires experience in using a computer system, scanner, printer, fax etc.ย ย
TYPICAL WORKING CONDITIONSย
- May rotate working in the office and remote/telework.ย ย
- 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.ย ย
- Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable.ย ย
- Lift/Carry 10 lbs. or less.ย ย
OTHER PHYSICAL REQUIREMENTSย
- Ability to wear Personal Protective Equipment (PPE).ย
PERFORMANCE REQUIREMENTSย
Adhere to all organizational information security policies and protect all sensitive information, including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.ย
The Pediatric Associates Family of Companies is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law