Join a Team That Makes a Difference Every Day!
Wake County Social Services is home to over 225 dedicated Eligibility Caseworkers who help provide essential resources to our community. These professionals ensure that residents receive the support they need by evaluating eligibility for critical programs that impact health, safety, and longterm stability.
We are excited to announce openings for Adult Medicaid Long Term Care - Eligibility Caseworker III positions across multiple locations, including Swinburne (Raleigh), Zebulon, FuquayVarina, and Wake Forest.
This hybrid role allows you to work 50% inoffice and 50% virtually, offering both flexibility and connection.
What You'll Do:
Determine and maintain ongoing eligibility for Adult Medicaid Long Term Care, Special Assistance, and/or the Community Alternative Program for Children (CAPC)
Process applications and manage cases using NCFAST and OnBase
Enter accurate, timely data to ensure benefits are authorized correctly
Refer clients to appropriate community resources when additional support is needed
Stay current on policies and procedures through continuous training
Provide backup support to fellow case managers
Contribute to emergency preparedness and response efforts, which may involve temporary adjustments to duties or hours
Document case activity clearly and consistently using our electronic systems
Why Wake County Social Services?
Meaningful, peoplecentered work
Supportive team environment
Growth through training and policy development
Convenient work locations across the county
Hybrid work flexibility
If you're detailoriented, passionate about helping others, and ready to contribute to the wellbeing of Wake County residents, we'd love to meet you!